Word cloud widget

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Why?

Currently there is a no way to figure out in a glance what are underlying emotions of the reviewers about the brand. A widget like word cloud will help providing this view.

Problem

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User Story

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Selena is a Reputation Manager at a leading brand. Every morning she wants to quickly get an understanding what people are expressing about her brand over a period of time and decide if she has to take some action based on the reviews. A word cloud widget solves this problem.

Word cloud widget

• Word Clouds are a powerful way to visualise what your customers are really thinking about . They are easy to read, quick to produce and simple to understand.
• This will enable the user to visualize the positive and negative sentiment trend in word cloud format.
• Depending on the frequency of the sentiment topic the words will be highlighted and the number of occurrences of those words in the reviews will be displayed to the user.

Word cloud - Positive sentiments

Word cloud - Negative sentiments

Any Questions?

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