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Avoiding the

Government Communication Trap

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Where we’re going

  • Notice That You are Bilingual
  • Answer the 3 Questions
  • Be Dynamic
  • About Us & How to Get in Touch
  • Q & A

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Where we are:

  • Notice That You are Bilingual

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IMAGINE

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What do you need?

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You need a TRANSLATOR

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?

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English & JARGON

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You are BILINGUAL

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Jargon Examples

Project Management Jargon

Schedule

Budget

Risk

Stakeholder

Deliverable

Milestone

Baseline

Gantt Chart

Critical Path

Agile

Scrum

Sprint

Kanban

Waterfall

PMO

Resource Allocation

Change Management

Issue Tracking

Risk Mitigation

Quality Assurance

Earned Value Management

Dependencies

Work Package

Task

Cost Baseline

Scope Creep

Project Charter

Project Lifecycle

Stakeholder Engagement

Communication Plan

Procurement

Contract Management

Risk Register

RAID Log

Project Plan

Feasibility Study

Risk Assessment

Project Closure

Status Report

Phase Gate

Requirements Gathering

Project Sponsor

Burn Rate

Float

PMBOK

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Jargon Examples, cont.

Public Health Analyst Jargon

Policy Brief

Incidence

Health Access

Stakeholder

Sustainability

Health Disparity

Health IT

Qualitative

Public Health

Regulation

Prevalence

Care Coordination

Outreach

Climate Change

Social Determinant

GIS Mapping

Quantitative

Intervention

Advocacy

Morbidity

Health Outcomes

Partnership

Air Quality

Health Literacy

EHR Integration

Statistical Model

Health Promotion

Legislation

Mortality

Value-Based Care

Coalition

Water Quality

Cultural Competence

Data Visualization

Focus Group

Program Evaluation

Compliance

Risk Assessment

Medicaid

Engagement

Vector Control

Intersectionality

Data Security

Case Study

Disease Burden

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Jargon Examples, cont.

Education Programs Manager Jargon

Lesson Plan

Formative

Compliance

Pedagogy

Access

Learning Management System (LMS)

Grant Writing

Stakeholder

Strategic Planning

Standards-Based

Summative

Advocacy

Differentiation

Inclusion

EdTech

Budget Allocation

Parent Engagement

Accreditation

Scope and Sequence

Data-Driven

Legislation

Active Learning

Cultural Competence

Blended Learning

Fundraising

Community Outreach

Policy Development

Curriculum Mapping

Benchmarks

School Choice

Professional Development

Opportunity Gap

Digital Literacy

Title I Funding

Volunteer Programs

Program Evaluation

Learning Objectives

Rubrics

State Standards

Scaffolding

Representation

Virtual Learning

Donor Relations

Youth Engagement

Compliance Reporting

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Jargon Examples, cont.

Vermont Acronym Jargon

AHS

DMV

VHFA

DAIL

ANR

DPS

VSAC

DCF

AOE

VDH

VSC

DFR

ACCD

VDOL

VTrans

ADS

BGS

VSP

VHCB

DEC

FPR

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Think Tirsa

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JARGON is German

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We need to implement datenverwaltung protocols in our organization. We’ve tried some things, but datenqualität and datenintegrität issues have been prevalent over the past six months. Additionally, several key datensätze and metadaten repositories present significant access and management challenges, complicating datennutzung. If we establish datenverwaltungs frameworks and improve datenzugänglichkeit, we can be sure all datenbestände are timely, accurate, and reliable, and start making datengetriebene decisions.

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JARGON creates questions

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Questions create opportunities for miscommunication

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What do we do?

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Step One:

Notice the JARGON

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The JARGON Jar

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We need to implement data governance protocols in our organization. We’ve tried some things, but data quality and integrity issues have been prevalent over the past six months. Additionally, several key datasets and metadata repositories present significant access and management challenges, complicating data utilization. If we establish data governance frameworks and improve data accessibility, we can be sure all data assets are timely, accurate, and reliable,and start making data-driven decisions.

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We need to implement data governance protocols in our organization. We’ve tried some things, but data quality and integrity issues have been prevalent over the past six months. Additionally, several key datasets and metadata repositories present significant access and management challenges, complicating data utilization. If we establish data governance frameworks and improve data accessibility, we can be sure all data assets are timely, accurate, and reliable,and start making data-driven decisions.

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Step Two:

Translate the JARGON

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We need to set up rules for how we handle data in our organization. We've tried a few methods, but we've had problems with data being accurate and consistent over the last six months. Also, some important data sets and places where we store information are hard to access and manage, which makes using the data difficult. If we create clear guidelines for data management and make data easier to access, we can ensure our data is timely, accurate, and reliable. This will help us make better decisions based on data.

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Where we are:

  • Notice That You are Bilingual
  • Answer the 3 Questions

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The sky beneath the garden whispers softly to the clocks, where dreams of paper elephants drift through winding roads of yesterday. Each moment, though fleeting, dances on the edge of shadows painted by forgotten teacups, while melodies of silence echo in the heart of a cloudless storm.

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We need to set up rules for how we handle data in our organization. We've tried a few methods, but we've had problems with data being accurate and consistent over the last six months. Also, some important data sets and places where we store information are hard to access and manage, which makes using the data difficult. If we create clear guidelines for data management and make data easier to access, we can ensure our data is timely, accurate, and reliable. This will help us make better decisions based on data.

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3 Questions

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What do you need?

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What do you want me to do about it?

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What happens if I do or don’t do it?

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Let’s make it practical.

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High Level Summary

Critical Vulnerabilities and Strategic Mitigation in Cybersecurity

We face significant challenges in optimizing incident response protocols and maintaining cross-functional threat intelligence sharing. Additionally, bottlenecks in enhancing our security algorithms are complicating alignment with evolving cyber threat landscapes. This underscores the need to recalibrate our threat mitigation strategies. Establishing a robust feedback loop aligned with key risk indicators is imperative to ensure our defense mechanisms remain proactive and resilient. Our goal is to navigate these complexities to maintain robust cybersecurity and operational continuity.

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  1. Notice the jargon
  2. Translate the jargon
  3. Answer the 3 Questions

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What we need

We need $550,000.00 to

  1. fix how we handle security problems (optimize incident response)

  • update our defenses (enhance security algorithms)

  • Improve team communication (cross-functional threat intelligence sharing)

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What We’re Asking You to Do

We would like you to approve our proposed $550,000 budget so we can accomplish these three objectives.

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The Impact

If the budget is approved: Our team will be enabled to quickly solve security issues, protect customers’ personal information (data), and work together better, keeping everyone's information (data) safe.

If the budget is not approved: Slow responses and weak protections will put constituents’ personal data at risk, leading to potential identity theft, loss of trust, and serious financial and reputational damage.

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What we need

What We’re Asking You to Do

The Impact

We need $550,000.00 to

  • fix how we handle security problems (optimize incident response)

  • update our defenses (enhance security algorithms)

  • Improve team communication (cross-functional threat intelligence sharing)

We would like you to approve our proposed $550,000 budget so we can accomplish these three objectives.

If the budget is approved: Our team will be enabled to quickly solve security issues, protect customers’ personal information (data), and work together better, keeping everyone's information (data) safe.

If the budget is not approved: Slow responses and weak protections will put constituents’ personal data at risk, leading to potential identity theft, loss of trust, and serious financial and reputational damage.

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4th Question

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Do I agree with you?

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THINK BACK

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"Translators are the shadow heroes… the often forgotten instruments that make it possible for different cultures to talk to one another."

Paul Auster

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Where we are:

  • Notice That You are Bilingual
  • Answer the 3 Questions
  • Be Dynamic

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RATE IT!

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What did you notice?

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Avoid Presentation Mode

3 R’s

  • Reading
  • Racing
  • Rigidity

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Avoid These Common Mistakes

  • Talking too fast
  • Over-explaining
  • Monotone voice
  • Reading slides
  • Deep-diving

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3 Tools

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TOOL #1: Play with Your Pacing

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TOOL #2: Pause & Punch

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TOOL #3: Gesture

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RATE IT!

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Grand Gestures

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What did you notice?

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Gestures make you dynamic

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What did you notice?

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Gestures reinforce your content

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What did you notice?

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  • Gesture Tips

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  • Gesture Tips
    • Above your waist

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  • Gesture Tips
    • Above your waist
    • Go big

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Vermont government has BIG ideas

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  • Gesture Tips
    • Above your waist
    • Go big
    • Have a resting place

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Where we’ve been:

  • Notice That You are Bilingual
    • Notice your jargon
    • Translate your jargon

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Where we’ve been:

  • Answer the 3 Questions
    • What do you need?
    • What do you want me to do about it?
    • What happens if I do or don’t do it?

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Where we’ve been:

  • Be Dynamic
    • Play with your pacing
    • Pause & Punch
    • Gesture

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In Closing:

  • Notice That You are Bilingual
  • Answer the 3 Questions
  • Be Dynamic
  • About us & how to get in touch

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  • Communication workshops
  • Translation workshops
  • One-on-one coaching
  • Storytelling workshops
  • Interactive keynote

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4 Modules:

  • Translate what you say
  • Translate how you say it
  • Translate what they say
  • Translate what they see

Certification

Coming soon in January, 2025!

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In Closing:

  • Notice That You are Bilingual
  • Answer the 3 Questions
  • Be Dynamic
  • About us & how to get in touch
  • Q & A