Track & Trust

Investigation | Pune

Track & Trust is a secure platform for real-time investigation monitoring and seamless investor-researcher communication. I led user research, created wireframes and prototypes, and applied usability testing to deliver an accessible, user-centered design.

WANT TO KNOW MORE?

LinkedIn Profile | Behance

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RECENT ENGAGEMENTS

Fulfilment

Investigation | Pune

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Fulfilment Portal enables investigators and researchers to create reports, manage checklists, and upload documents. I conducted user research, designed workflows, and prototyped interfaces to streamline task management and improve usability.

Sopan Ganage

QUALIFICATIONS

INTERESTS

User Research | Visual Storytelling | Visual Design | Artificial Intelligence Design/Research | Design Thinking

He/ Him

ABOUT ME

Role - UI UX Designer

Bachelor of Science in Computer Science - Dr. Babasaheb Ambedkar Marathwada University / Aug 2015 – Oct 2019

Hi, I’m a passionate UI/UX Designer with over 8+ years of experience in crafting intuitive and impactful digital experiences. With a strong foundation in design systems, user-centered research, and responsive interfaces, I specialize in turning complex problems into elegant, user-friendly solutions.��I’ve worked across HR Tech, SaaS, Healthcare, and security domains—bridging user needs with business goals through wireframes, prototypes, research, and collaboration. My focus is on building accessible, data-informed interfaces that deliver real value and lasting impact.

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Skills - UX/UI Design, Prototyping Design Systems & Component Libraries, User Research & Usability, Testing Responsive & Accessible Design (WCAG 2.1), Design Thinking & Problem Solving. Tools: Figma, Adobe XD, Miro, Balsamiq, Jira, ChatGPT, Mid Journey��Responsibilities - Conduct user research and analyze insights Create wireframes, prototypes, and UI designs Develop and maintain scalable design systems Collaborate with cross-functional teams Ensure design consistency and accessibility Support implementation with developers

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Pre IPO Connect

Fintech | Pune

Pre IPO Connect allows users to apply for IPOs, browse company stocks, and buy or sell while tracking the latest market activities

I designed intuitive interfaces and streamlined user flows to simplify the trading experience and conducted user research

INDUSTRY DOMAINS

EXPERTISE

User centred design | Interaction design | Research(Primary & Secondary) | AI | wireframing |Ideation | Prototyping | Visual Design | Branding | Customer Journey

CREATIVE TOOLSETS

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Adobe XD | Figma | Photoshop | Miro | Canva | Balsamiq

Healthcare | B2B | Fintech | Background Verification | SASS | Security

AI TOOLSETS

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Chat GPT | Copilot | Mid Journey | Gemini | Sora

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Track & Trust

VCheck Global LLC

PROJECT:

VCheck Global

The Track & Trust Portal is a secure, user-friendly platform designed to enable users to track, verify, and manage their data with transparency and confidence. The goal of the portal was to create an efficient system for tracking assets or services while ensuring security, accuracy, and easy access to vital information.

Track & Trust

Project Details & Ask

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• Led user research and usability testing to drive user-centered design decisions.
• Created wireframes, prototypes, and user flows to improve usability and engagement.
• Developed and maintained a scalable design system ensuring consistency and accessibility (WCAG 2.1).
• Collaborated with product and engineering teams to deliver seamless, high-quality implementations.

Role and Responsibilities

• Designed seamless flows for order creation, real-time project tracking, and integrated payments improving completion rates and user satisfaction.
• Streamlined access to reports and enabled easy sharing and participant management enhancing collaboration and operational efficiency.
• Resulted in faster task completion, reduced drop-offs, and improved overall user engagement.

Deliverables & Business Outcome

PROJECT:

VCheck Global

Vcheck Global, a high-trust due diligence and background screening firm, lacked a self-service digital interface for its clients. Customers were required to contact support via phone or email to initiate investigations, understand service tiers, or receive status updates. This dependency led to:

• Unstructured onboarding processes
• Lack of real-time tracking and transparency
• High operational load on internal teams
• Manual handling of sensitive data via insecure channels
• Long static reports with no executive summaries or insights

Problem Statement

Methods Used

User Research

• Stakeholder Interviews (Sales, Ops, Compliance)
• User Interviews (Existing Clients from Vcheck Global, Researcher, Investigator)
• User Surveys (Pain-points)
• Workflow Analysis and Heuristic Evaluation of Current Processes

Key Findings

• Self-Service Requests:�Users wanted the ability to seamlessly request due diligence services without relying on phone calls or email follow-ups.�
• Progress Transparency:� Clients needed real-time visibility into investigation status, including clear timelines, phases, and expected completion dates.�
• Secure Information Handling:�There was a strong demand for secure upload and management of sensitive employee or client data, with controlled access and encryption.�
• Actionable Reports:�Users preferred summarized insights with the ability to drill down into detailed findings, including access to proof documents (e.g., PDFs, screenshots, legal records).�
• Trust Through UX:�Transparent processes, timely communication, and an intuitive interface were seen as essential for building long-term trust with enterprise clients.

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Goals

UX Strategy

• Reduce dependency on manual support by enabling self-service
• Improve transparency through real-time tracking and status updates
• Streamline onboarding and submission of investigation requests
• Deliver executive summaries with key insights in report dashboards
• Ensure secure handling of sensitive data through role-based access and encryption

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Strategic Actions

• Created detailed customer journey maps to identify drop-off and friction points
• Developed empathy maps for key user roles (Investigator, Researcher, Client Admin)
• Prioritized key UX outcomes aligned with both business and user needs

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PROJECT:

VCheck Global

• Onboarding Wizard: Step-by-step guidance for first-time users to submit cases
• Subject Tracker Dashboard: Real-time updates on investigation progress
• Service Selector: Dynamic service tier comparison with turnaround times
• Document Center: Secure upload and role-based sharing of sensitive documents
• Report Viewer: Interactive summary with key red flags, trends, and export options

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Wireframes & UX Flows

UI Design Highlights

• Design System & Component Library�Developed a modular design system in Figma, including typography scale, color tokens, grid layout, and reusable components. This ensured visual consistency and accelerated design-dev collaboration.�
• Clean, Accessible Interface� Applied a neutral color palette with high-contrast combinations, WCAG-compliant font sizing, and intuitive iconography to enhance accessibility and reduce cognitive load.�
• Visual Status Indicators� Introduced clearly labeled status chips (e.g., In Progress, Completed, Escalated) with color-coded visual cues to improve scannability and case prioritization.�
• Executive Dashboards� Designed report dashboards with visual summaries, flags, and key insights. Enabled users to download branded, shareable summaries in PDF format for internal reviews.�
• Responsive Layouts� Created responsive design specifications optimized for desktop and tablet viewports, ensuring usability across client-side risk teams and mobile compliance reviewers.
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Tools

Tools Used: Figma, FigJam, Jira, Miro, ChatGPT

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PROJECT:

VCheck Global

End-to-end UX workflows (order creation, tracking, payments, reporting) Scalable and accessible design systems High-fidelity prototypes and developer-ready UI assets.

Type of deliverables

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Key deliverables �

1. UX Deliverables (Foundational Research Phase)
• Persona
• Customer Journey
• User Journey Map
• Information Architecture (IA)
• Site Map

PROJECT:

VCheck Global

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Key deliverables

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1. Design Deliverables
• LoFi Design (Sketches or grayscale wireframes)
• HiFi Design (Polished mockups with branding & color)
2. Interaction Design
• Wireframes

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• Visual Design
• Visual Designs
• Design System Management (Components, tokens, grids, typography, etc.)

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• User Testing
• Test Scenarios and Participant Tasks
• Findings and Iteration Summary

PROJECT:

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Fulfilment - Portal

VCheck Global LLC

PROJECT:

VCheck Global

Fulfilment Portal is an internal web-based platform built to replace error-prone Excel workflows. The goal was to enable investigators and researchers to create, update, and manage records efficiently, with real-time collaboration and minimal data conflicts.

Fulfilment - Portal

Project Details & Ask

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• Conducted user interviews and mapped current Excel-based workflows
• Defined user journeys, wireframes, and prototypes for key tasks
• Designed scalable UI components and collaborated with developers for implementation Led usability testing to validate task flows and refine UX

Role and Responsibilities

• Delivered interactive prototypes, design specs, and a component library
• Enabled real-time multi-user collaboration and streamlined record management
• Reduced user errors and improved workflow efficiency, accelerating task completion and reporting

Deliverables & Business Outcome

PROJECT:

VCheck Global

End-to-end UX workflows for record creation, editing, and mapping, High-fidelity prototypes and developer-ready UI screens, Reusable UI components for portal scalability

Type of deliverables

10

Key deliverables

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1. UX Deliverables
• User Journey Map
• IA
• Site Map
• Persona
2. ID
• Wireframes

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1. Visual Design (VD) Deliverables
• Visual Designs
• Design System Management

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1. User Testing
• Usability Testing Plan
• Test Scenarios and Participant Tasks
• Findings and Iteration Summary

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PROJECT:

11

Pre IPO Connect

PROJECT:

UGF Market

The Pre-IPO Marketplace is a secure, intuitive platform designed to simplify buying and selling of pre-IPO shares. The goal was to create a transparent, efficient environment enabling shareholders and investors to discover pricing, connect with verified users, automate trades, and manage transactions while ensuring anonymity, compliance, and real-time access to data.

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Pre-IPO Marketplace Platform

Project Details & Ask

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• Conducted user research, journey mapping, and competitive analysis to shape user needs and goals.
• Designed wireframes, interactive prototypes, and task flows for seamless trade discovery and execution.
• Built a consistent, scalable design system with accessibility and responsiveness in mind (WCAG 2.1).
• Collaborated with legal, product, and engineering teams to ensure regulatory alignment and technical feasibility.

Role and Responsibilities

• Designed end-to-end flows for deal discovery, buyer-seller matching, and secure transaction processing.
• Enhanced transparency and trust through real-time data, verified profiles, and optional user anonymity.
• Improved platform engagement, reduced trade friction, and accelerated deal closure through intuitive UX.

Deliverables & Business Outcome

PROJECT:

UGF Market

Designed end-to-end UX workflows for record creation, editing, and data mapping, delivered high-fidelity prototypes and developer-ready UI screens, and built reusable UI components to support portal scalability.

Type of deliverables

13

Key deliverables

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1. ID
• Wireframes

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1. Visual Design (VD) Deliverables
• Visual Designs
• Design System Management

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PROJECT:

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Thank You

WANT TO KNOW MORE?

LinkedIn Profile | Behance ��gangesm1@gmail.com | +91 8975 60 4224

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