“EFFECTIVENESS OF SHGs ON WOMEN EMPOWERMENT “AT UCO BANK

PREPARED BY:

MS. ARPITA NAYAK

BBA BATCH: 2023-26

ROLL NO. S4523BBA002

5^TH SEMESTER

GUIDED BY:

DR.RAKESH KUMAR PANIGRAHI

ASSISTANT PROFESSOR

IIPM KANSBAHAL

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SIP PROGRESSIVE VIVA-VOCE

OUTLINES

• Introduction
• Company Profile
• Objectives
• Literature Review
• Data Sources and Methodology
• Data Analysis and Interpretations
• Findings
• Limitations
• Conclusions
• Suggestions
• References

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Why? �“ TO STUDY EFFECTIVENESS OF SHGs ON WOMEN EMPOWERMENT AT UCO BANK”�

Since my mother is a member of a Self-Help Group (SHG), I was motivated to study the effectiveness of SHGs in promoting women empowerment. Observing the positive changes that SHG participation brought to her life and to other women in our community inspired me to explore how such groups help women gain financial independence, decision-making power, and social recognition. Through this study, I aim to understand the real impact of SHGs on women’s lives and their role in overall community development.

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INTRODUCTION�

• INTRODUCTION ON WOMEN EMPOWERMENT:

Women empowerment means giving women the power and freedom to make their own decisions, access education, employment, and participate equally in all areas of life. It helps women gain confidence, improve their social and economic status, and contribute to the development of society and the nation.

• INTRODUCTION ON SELF HELP GROUPS :

Self Help Groups (SHGs) are voluntary association of people who come together to improve their social and economic conditions. They typically consist of 10 – 20 members, often women from marginalized communities, who pool their savings and provide to be effective in poverty reduction, financial inclusion, and women’s empowerment in many developing countries.

INTRODUCTION ON UCO BANK KANSBAHAL.

UCO Bank’s Kansbahal branch is located in Sundargarh District, Odisha with the following details.

Branch Code- 000607

IFSC Code- UCBA0000607

Address. PO Kansbahal, Dist. Sundargarh, Odisha, 770034

The branch operates from Monday to Friday, 10:00 AM to 4:00 PM, and on Saturdays from 10:00 AM to 4:00 PM, except on the 2nd and 4th Saturdays, which are non-working days.

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��COMPANY PROFILE��

• UCO Bank, established in 1943 in Kolkata by industrialist Ghanshyam Das Birla, is one of the India’s oldest government-owned commercial banks.
• Originally named United commercial Bank, it was nationalized in 1969 and renamed UCO Bank in 1985 to avoid confusion with another bank.
• It offers a wide range of services, including loans, deposits, and international banking.
• With a vast network of over 4,000 service units, UCO Bank has a strong presence across India and overseas branches in Singapore and Hong Kong.
• It completes with major public and private sector banks in India and continues to expand its services and reach.

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OBJECTIVES�

• To evaluate the impact of SHGs participation on women’s empowerment.

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• To examine the effectiveness of SHGs in reducing poverty and improving the standard of living.

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LITERATURE REVIEW

• There are total 20 literature review. Here are some

Kumar et al (2021) The study observed that most women’s development programs in India are implemented through Self-Help Groups (SHGs), which originally focused on savings and credit but have expanded to address social issues like caste and gender discrimination, governance, and health awareness. Using panel data from 1,470 rural women across five states, the research found that SHG membership significantly improved women’s empowerment, particularly in the agricultural sector, and reduced gender disparities. The study confirmed that a participatory approach through SHGs leads to empowerment across various dimensions. This paper aims to explore whether such empowerment truly transforms women from within and supports their aspirations.

Kalu & Attamah (2021) The study reveals that the Self-help group helps in the economics and social development of rural women. It is a group of women who come together to achieve a common goal or objective. The Self-help group has developed confidence and provided continuous support to the poor rural women. The self-help group created many women entrepreneurs at the village level and developed leadership skills among the rural women.

Kumar, 2020This study tells us that The Government of India has supported Self-Help Groups (SHGs) through microfinance schemes to help reduce rural poverty. SHGs have played a key role in empowering poor rural women by offering them economic and social support, along with better work and earning opportunities. They are considered one of the most effective self-sustaining models for women’s empowerment in India.

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DATA SOURCES AND METHODOLOGY �

DATA COLLECTION SOURCES:

• Mainly data can be collected from two sources:
• Primary source of data.
• Secondary sources of data.
• The Data is collected for the preparation of this project report includes both Primary and Secondary Data.
• Primary Data includes Questionnaires, Survey directly from Customers.
• Secondary Data includes Questionnaires, Survey direct from bank staffs.
• SAMPLE SIZE: 100
• SAMPLE TECHNIQUES: Random Sampling.
• SAMPLING DESIGN: Non- Probability Sampling
• DATA ANALYSIS METHODS: Graphs, pie chart and bar graph.

DATA ANALYSIS AND INTERPRETATIONS�ANALYSIS OF MY RESEARCH

ANALYSIS:

• For below the 25-age group there are only 8 examinees.
• Between 25-35 groups there are 32 examinees.
• In 36-45 groups there are 42 examinees.
• Between 46-55 there are 16 examinees.
• For above 55 groups there are 2 examinees.

INTERPRETATION:

The sample drawn on the probability basis clearly shows that there are more examinees in the group of 25-35 yrs, and 36-45 yrs.

The sample size was restricted to only 100 respondents.

1. “Age Group”

2. “EDUCATIONAL QUALIFICATION”

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ANALYSIS:

• 49% of respondent are illiterate.
• 5% of respondent are primary.
• 9% of respondent are secondary.
• 15% of respondent are higher secondary.
• 22% of respondent are bachelors.

INTERPRETATION:

By analysing the above findings, we can conclude that maximum number of consumers found in illiterate.

3. “MONTHLY FAMILY INCOME” �

ANALYSIS:

• Below of RS.5,000 monthly income groups there are 5 examinees.
• Between RS.5,001- RS.10,000 monthly income groups there are 30 examinees.
• In RS.10,001-RS.20,000 monthly income groups there are 60 examinees.
• Above RS.20,000 monthly income groups there are 5 examinees.

INTERPRETATION:

The sample drawn on the probability basis clearly shows that there are most examinees in the monthly income group is Rs. 10,000-20,000.

4. SHGs Loan that SHGs members have availed? �

ANALYSIS:

• Around 25% of respondents said that the SHGs Loan availed Rs. 1Lakh – Rs. 3Lakhs.

• 72% of Consumers said that the SHGs Loan availed Rs. 3Lakhs – Rs. 6Lakhs.

• 3% of Consumers said that SHGs Loan availed Rs. 6Lakhs or above.

INTERPRETATION:

From at the above graph findings, one can conclude that, a greater number of consumers are taken SHGs Loan Amount between Rs. 3Lakhs – 6Lakhs.

5. WHAT MOTIVATED YOU TO JOIN THE SHGs?�

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ANALYSIS:

• The majority of respondent 50% joined the SHGs due to financial need.
• 20% of respondent joined SHGs due to peer influence.
• 15% of respondent joined both social empowerment and training opportunities.

INTERPRETATION:

Above bar graph (line chart) shows that maximum respondent has joined SHGs for their financial need.

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6. WHAT KIND OF ACTIVITIES DOES YOUR SHGs UNDERTAKE?

ANALYSIS:

• 60% of respondents joined SHGs for saving and credit facility.
• 20% of respondents joined SHGs for micro-enterprise facility.
• 10% of respondents joined both skill training and health awareness facility.

INTERPRETATION:

The pie chart visually reinforces these proportions, showing the dominant 60% for saving & credit, followed by 20% for micro-enterprise, and 10% each for skill training and health awareness.

FINDINGS�

• Most of the respondents come under between the age groups of 36 – 45 Years
• As on survey Scheduled Caste (SCs) distribution of the respondents are more.
• As one survey Educational Qualification of the respondents is Primary.
• Most of the respondents come under between there family size 2 – 4 Members
• As on survey The Marital Status of the respondents are Married.
• Most of the Respondents Occupation is Housewife.
• Most of the respondents taken loan availed from UCO Bank, Kansbahal in between 2Lakhs – 5Lakhs.
• As from the survey the distributions of the SHGs on the basic of the size of groups is Below 11 Members.
• Most of the respondents of the SHGs groups are taken their meeting in regular basis.
• Respondents are satisfied with the overall benefits received through the SHGs Scheme.
• Most of the respondent are Rate UCO Bank, Kansbahal over other banks in terms of SHGs Loan providing is Best.
• Respondents in near future after re- payment of previous SHGs loan. They will prefer another loan from UCO Bank Kansbahal.
• Most of the respondents join the SHGs Scheme for Microloans and Financial Services.
• As on survey the biggest strength of the SHGs Scheme that attract participants to Credit and Financial services.
• Most of the Respondents during selection of bank for availing loan which criteria attracted is Low Interest Rate.

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LIMITATIONS �

• Limited Resources: Bank often face challenges due to limited resources such as Bank Infrastructure & Bank equipment; this can impact the quality and accessibility of UCO Bank Kansbahal services.

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• Staffing Issues: Shortages of skilled Banking professionals, including Bank Manager, Clerck and support staff, can lead to overworked staff and compromise customer services.

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• Infrastructure Challenges: Some Banking sector may lack of modern infrastructure, advanced Banking technology, and sufficient facilities, which can affect the customer of Bank services.

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• Administrative Burden: Excessive administrative tasks, paperwork, and bureaucracy can divert Banking professionals' time and focus away from Customer care.

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• Language Barrier: is difficult in communication that occurs when people speak different languages in bank .

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CONCLUSIONS�

It was a wonderful and learning experience for me while working on this project. This project took me through the various phases of project development and gave me real insight into the world of the Bank. The joy of working and the thrill involved while handling the various problems and challenges gave me the feel of the Banking industry.

It was due to this project I came to know how the Banking sector management systems are designed and how the Bank works and the various procedures. I enjoyed each and every bit of work I had put into this project.

• Complaints are handled properly.
• Customer feel that they are getting good service.
• Some of the facilities in the bank is not good
• Quality of the Employs are good
• UCO Bank, Kansbahal in terms of Self-Help Groups Loan facilities are very satisfactory for the customer.

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SUGGESTIONS�

• UCO Bank, Kansbahal should improve the service.
• UCO Bank Kansbahal should increase their human strength at bank. Most of the
• Times Staff were busy with their Personal works for them it is getting tougher to
• attend all the customer at the billing section.
• At the time of Withdraw Money from bank. ATM is not working is properly.
• Infrastructure of the UCO Bank Kansbahal is not good also build properly.
• In UCO Bank Kansbahal Rest room facility is also needed in bank.

REFERENCES �

• Annual Reports of the UCO Bank
• www.google.com
• www.Uco Bank.com
• SIP Report – pdf
• http://www.ucobank.com .
• www.drishtiias.com
• byjus.com
• www.jetir.org
• en.wikipedia.org

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