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What Does the HR Competency Model Mean for Me?

One HR: Shaping the Future of Work Together

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HR Engagement

Our engagement survey�shows that HR employees are eager to develop,�collaborate, and make full use of their skills.

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HR Employees Want

  • To make more use of HR professionals’ skills and abilities (optimized roles)
  • Support in onboarding and development coaching for career advancement
  • Better ability to transfer from one HR specialty to another
  • Better clarity on career paths

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Desire for career path clarity

What are we looking for when we say we want better clarify on career paths?

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HR Priorities

  • Create consistent employment practice through employee life cycle

  • Identify clear and equitable career paths
  • Support HR community with timely, substantive development and growth opportunities
  • Connect the common development of HR with the common practice of HR
  • Selection and hiring
  • Onboarding
  • Learning and development
  • Talent mobility
  • Performance

management

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Meet the HR Talent Team

Maggie Heier

HR employee engagement

Donna Saathoff

HR talent development

Jennifer Erickson

HR talent acquisition

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Talent Team Initiatives

  • Competency Architecture Today’s focus
  • Talent Acquisition Alignment & Leadership Assessments
  • Talent Assessments and Development
  • Talent Mobility
  • Employee Engagement

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K/F Competency Architecture

The University of Minnesota has enlisted the services of Korn Ferry, a leader in

  • talent acquisition
  • leadership development
  • management consulting

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K/F Competency Architecture

Korn Ferry experts created a global competency framework by studying millions of roles and conducting comprehensive research to support their methodology.

  • quantitative
  • qualitative
  • market-based data
  • global
  • 21st century

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K/F Competency Architecture

This architecture creates a scalable foundation for talent practices

  • Selection and hiring
  • Onboarding
  • Performance management
  • Learning and development
  • Talent mobility

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K/F Competency Architecture

Korn Ferry mapped their competency architecture to the University’s IT and HR job classifications, resulting in custom success profiles that identify the most critical competencies for success in every IT and HR role at the University.

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What Are Competencies?

  • Knowledge, Skills, Abilities +
  • HOW results are achieved
  • Observable and measurable

Competencies provide an overarching definition but the architecture enhances this with varying behavioral anchors.

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What Are Behavioral Anchors?

Each competency contains multiple examples of behaviors that drive success. These behaviors might look different, depending on how people are expected to contribute and their position in the organization.

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Example: Competencies

The competencies included are those most critical for success and are listed in order of importance.

Competencies for TA - Professional

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Factors in the Behavioral Library

Factor 1 - Thought

Factor 2 - Results

Factor 3 - People

Factor 4 - Self

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Stages of Contribution

Stage 1 - Contributing Dependently

Stage 2 - Contributing Independently

Stage 3 - Contributing Through Others

Stage 4 - Contributing Strategically

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Example: Ensures Accountability

Stage 1 - Contributing Dependently

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Example: Stage 1 Contributing Independently:

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Example Additional Insights

Standard Behaviors Library

What it looks like to need improvement, meet, and exceed expectations per competency.

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Example Additional Insights

Difficulty to Develop

The more difficult, the more ramp-up time needed when addressing development needs.

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Let’s Look at a UMN HR Generalist

Now that we know the layout of the resources, let’s look more closely at the mapping to a HR Generalist role.

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HR Generalist Competencies

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HR Generalist Behavioral Anchors

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HR Generalist Behavioral Anchors

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HR Generalist Behavioral Anchors

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HR Generalist Business Insights

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HR Generalist Business Insights

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HR Generalist Business Insights

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HR Generalist Pro 3

Developmental Difficulty

Org savvy needs a longer runway if this is a development need.

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Maximize Your Performance and Development

Provides clarity on current and aspiring role expectations (the HOW of success)

  • Mission critical: top 10 competencies for success in that role in order of importance
  • Behavioral anchors: concrete specifics of how this competency looks based on role
  • Behaviors library: examples of meeting & exceeding expectations
  • Developmental difficulty: informs ramp-up

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Maximize Your Performance and Development

Using a competency-centered approach you can take charge of your development

    • Solicit feedback and transparency around expectations using shared language and concrete examples. Use in performance evaluation.

    • Design goals and seek development (stretch assignments, gigs/projects, formal learning and development programs) to target competency gaps and obtain transferable skills.

    • Identify career pathways of interest with a broader perspective of what is available to you beyond a traditional promotional path.

Feedback & expectations

Upskilling & reskilling

Career opportunities

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From - To

You want to get from _______ to _______.

E.g. From an individual contributor who adds value through technical expertise and closely follows others’ directions, to a people leader who creates a clear strategy and delivers results through a small team.

How big is the gap?

What would it take to close it?

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70/20/10 Learning Model

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Action Insights

  1. Have a career conversation with your supervisor.
  2. Using the competency architecture, get concrete feedback on the behavioral aspect of your performance.
  3. Create a development plan (incl. goals) around these competencies.
  4. Map experiences for development.
  5. Use competency architecture in your performance evaluation.

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Q&A

What questions do you have?

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Additional Resources

UMN HR Competencies

  • Success profiles
  • Specialty lane overviews

Individual Development Plan

Guide to mapping experiences for development

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Thank you

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Contact information

Andrea Yanego - ayanego@umn.edu

Shannon Luloff - smacdon1@umn.edu