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World

Password Day

Global Survey 2024

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01

Password habits

At home and at work

02

Security threats

03

Passkey authentication

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Survey demographics

Bitwarden partnered with Propeller Insights to conduct its fourth annual global World Password Day survey.

The survey examines password security habits at home and in the workplace, assesses the perceived impacts of phishing and AI on security, and captures user sentiment toward passkey adoption.

46%

Female

48%

Married

24%

Age 35-44

93%

Full-time employee

28%

Highest education

Bachelor’s degree

54%

Male

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Six countries globally

Over 2,400 respondents worldwide

United Kingdom

Germany

United States

Australia

Japan

France

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Password habits

at home and at work

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Password manager use at home inching up

54% of respondents still rely on memory to manage passwords at home.�32% use password management software at home - up from 30% the previous year.

How do you manage your passwords for sites and services?

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Work

Home

Memory

Pen & paper

Password management software

Digital documents

Email

Other

54%

33%

20%

16%

3%

32%

53%

34%

18%

9%

5%

30%

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Security habits follow from home to the workplace

51% of respondents who use a password manager at home note they’ve become more security conscious at work. 45% of users also report reusing passwords less frequently.

Since using a password manager at home, how would you describe your change in security habits at work?

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51%

45%

18%

28%

I’ve become more security conscious

I reuse passwords less frequently

I’ve shared the benefits of password managers with family and friends

They have not changed

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Password reuse remains a challenge

Password reuse has not improved, 84% of respondents still continue to reuse passwords across accounts at home

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Very frequently 14%

How frequently do you reuse passwords at work?

Somewhat frequently 33%

Rarely 29%

Never 20%

Unsure 4%

How many sites or apps do you reuse passwords for at home?

I do not reuse passwords

1-5

6-10

11-15

16-20

20+

33%

26%

15%

5%

6%

16%

Number of Sites

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Social media poses security risk

Out of the 36% of respondents who use personal information in their passwords,�60% report that this info can be found on their social media accounts.

Where else might this personal information appear online?

.

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Social media

Public records

Online forums

People search sites

Unsure

Yes

Do you use personal information in your passwords?

60%

31%

30%

27%

27%

36%

No

64%

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Two-factor authentication gaining in popularity

80% of respondents say they use 2FA for personal accounts, compared to only 66% the previous year.

Just 7% say they are not sure what 2FA is - a substantial decrease from 22% last year.

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Do you use two-factor authentication (2FA)?

Work

Home

Yes, for most accounts

40%

41%

Yes, only for important accounts

40%

26%

No

13%

28%

Not sure what 2FA is

7%

6%

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SMS-based 2FA dominates, despite being the least secure

The majority (65%) use SMS-based as their primary form of 2FA across sites and services, which is known in the security industry to be the least secure method of two-factor authentication.

Authentication apps/TOTP

App-based device notification

Hardware keys for 2FA

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SMS based

Voice-based 2FA

Which method of 2FA do you use?

Work

Home

65%

43%

38%

18%

10%

50%

45%

36%

26%

14%

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Security threats

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Public spaces and networks highlight vulnerability

42% of respondents access personal and work data in public spaces and networks very or somewhat frequently, increasing their vulnerability to cyberattacks.�

How frequently do you access personal and work data in public spaces and networks?

Not very frequently

36%

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Very frequently

15%

Never

23%

Somewhat frequently

27%

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Phishing emails and text message scams run rampant

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Phishing emails

Text message scams

Fraudulent phone calls

Fake/spoofed websites

Phishing via social media

I have not noticed an increase

In the past year, have you noticed an increase in scams or phishing attacks?

Neutral

27%

Very confident

19%

Rate your confidence in recognizing phishing attacks.

Somewhat confident

41%

Very unconfident

4%

Somewhat unconfident

9%

52%

52%

42%

30%

28%

17%

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Phishing attacks drive adoption of 2FA

57% of respondents reported enabling two-factor authentication as a result of an increase in phishing attacks and scams, followed by 47% who say they updated their passwords to stronger variations.

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Enabled 2FA

Strengthened passwords

Removed personal information

Adopted a password manager

Started using an email alias

None

What actions have you taken as a result of an increase in phishing attacks and scams?

57%

47%

27%

24%

19%

13%

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Majority not afraid of AI-enhanced cyberattacks

69% of respondents feel somewhat or very prepared to identify and mitigate AI-enhanced cyberattacks, despite a substantial number who resort to risky password management methods.

How prepared do you feel to mitigate cyberattacks that may be created by AI?

Somewhat prepared

50%

Very prepared

19%

Unsure

9%

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Not prepared at all

23%

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Security breaches persist

Have you experienced a security breach or data loss due to your password habits?

Have any of your passwords been stolen or compromised in the past?

Only 19% of respondents admit to experiencing security breaches, but 23% confirm their passwords have been stolen in the past, underscoring the cognitive dissonance between users’ security postures and actual practices.

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No

71%

Unsure

10%

Yes

19%

No

59%

Unsure

18%

Yes

23%

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Many security incidents may go unreported

Less than half of respondents (38%) say they would notify their IT security team if they suspect their work login credentials might be compromised, signaling a troubling lack of sufficient workplace security training.

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Change all compromised passwords

Monitor for unusual activity

Delay action to see if there are any consequences

Not sure what to do

If your work login credentials might be compromised, what immediate steps would you take?

Notify the IT/security team

Ignore the warning and take no action

38%

32%

5%

6%

7%

13%

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Employees more confident than they should be?

Just under half (48%) of respondents receive regular security trainings at work, but 93% feel at least somewhat confident in their ability to identify common threats, indicating a mismatch between attitudes and actual practices.

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Yes

Have you received regular training on securing your login credentials?

Unsure

How confident are you that the training you received has prepared you to counteract common threats?

No

Confident

Somewhat confident

Not confident

Overwhelmed

43%

50%

5%

1%

48%

45%

7%

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Workplace security habits need some work

Although 53% classify their workplace security habits as generally secure, risky security habits such as using weak or personal info-based passwords are still common.��How would you classify your workplace security habits?

Using weak or personal info-based passwords

Identify the risky security habits you practice at work

39%

Storing work passwords insecurely

35%

Not using 2FA

33%

Sharing passwords insecurely

32%

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Generally secure

53%

Unsure

10%

Very risky

6%

Somewhat risky

31%

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Passkey authentication

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More education needed to drive passkey adoption

While 45% of respondents use passkeys to log in to some accounts,�another 49% say they don’t understand the security benefits of passkeys over traditional passwords.

How well do you understand the security benefits of �passkeys over traditional passwords?

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Somewhat well

Not very well

Very well

Not at all

Unsure

16%

36%

30%

8%

11%

Yes

Are you currently using passkeys?

45%

No

55%

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Passkey apprehension remains

Only a quarter (24%) say they have no specific privacy concerns around passkey use.

What privacy concerns do you have regarding the use of passkeys?

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Worried about potential data collection or misuse

Concerned about unauthorized access to my passkeys

Uncertain about how passkey use is monitored

Doubts about the security of passkey storage

I have no specific privacy concerns

31%

31%

31%

29%

24%

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Companies hold the (pass)key

If your company adopted passkeys, how would that influence your trust in the company’s commitment to security?

By adopting passkeys, companies can increase employee trust.

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It would increase somewhat

It wouldn’t change

It would increase significantly

It would decrease

21%

41%

35%

3%

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Passkeys and passwords coexist for now

How do you perceive the future of authentication technologies in light of advancements like passkeys?

The majority (51%) believe that advancements like passkeys will not replace traditional passwords, but rather that the two will continue to coexist.

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Passkeys and passwords

will coexist

Unsure about the future

Passwords will become obsolete

Skeptical about passkeys adoption

Has the industry done a good job of educating the public around passkeys?

51%

20%

17%

13%

Yes

32%

No

44%

Somewhat, but more is needed

24%

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Survey recap

The survey results emphasize a critical need for enhanced awareness and education about better cybersecurity habits at home and at work. The findings reveal a gap between recommended security practices and actual user behavior, spotlighting how weak password habits heighten cybersecurity risks.

Despite password security challenges, the survey also reveals encouraging trends, with password manager use and 2FA adoption on the rise. Passkeys continue to shape the future of secure authentication, though results show more public education around passkeys is needed.

Visit the page to learn more:

bitwarden.com/resources/world-password-day

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