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The Vermont Nonprofit Capacity Survey Debrief

August 4, 2026

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AGENDA

Welcome

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Shared Services Basics

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Survey Results

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Breakout Discussion

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Full Group Share & Closing

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11:30 – 11:40

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11:40 – 11:55

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11:55 – 12:20

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12:20 – 12:50

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12:50 – 1:00

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LOGISTICS

    • Presentation will be recorded.
    • We will have time for Q&A at the end.
      • Feel free to drop questions in the chat throughout the presentation and we will get to as many as we can at the end.
      • We will answer clarifying questions in the moment where possible.
    • Recording, survey findings, and additional resources will be shared with participants.

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What are SHARED SERVICES and why are we looking at them?

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Shared Services

Two or more nonprofits share functions, staff, or resources to reduce costs and increase mission impact.

What can be shared (for example)

Financial: Accounting, bookkeeping, financial advising

Tax Status: Fiscal sponsorship

Human Resources: Payroll, benefits, hiring support

Operations: IT, office space, insurance, purchasing

Advocacy: Collective voice, policy coordination

Training: In person and virtual

Employee Benefits: Benefit administration and potential for large group cost savings

Impact: Collaboration can strengthen outputs and outcomes

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Types of Shared Services

Membership Model: Like-minded nonprofits share services through a membership network. Members pay fees, help shape services, and fund coordination.

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Fractional Service Provider: A nonprofit or business provides shared services for a fee, often replacing an internal staff role. In Vermont, this is mostly used for accounting and finance.

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Fiscal Sponsorship: Groups operate under another organization's 501(c) status to access grants and tax-deductible donations. This model is increasingly common among emerging nonprofits and mutual aid groups.

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Pooled Resource Model: Nonprofits jointly access costly resources that would be difficult to afford individually. This model is currently being explored in Vermont.

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Why Vermont and Why Now

The Problems Shared Services Solve

Resource scarcity limiting nonprofit capacity to achieve impact.

Small state, many small nonprofits: Hard to afford and access full-time specialists individually.

Eroding federal support: Nonprofits need to do more with less.

Tight-knit: Trust and relationships are already strong in Vermont.

Advocacy: Nonprofits are major employers in Vermont and can have a strong, collective voice.

Sector Cohesion: Nonprofits serve as essential infrastructure that benefits from collaboration and coordination to achieve impact.

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The Survey

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What We Asked About:

Organizational Demographics: To understand who responded and identify trends by nonprofit type, size, and location.

Capacity & Functional Needs: To identify operational gaps, priority needs, and current approaches to addressing them.

Shared Services Perceptions: To measure awareness, interest, perceived benefits, and concerns about shared service models.

Excess Capacity: To identify organizations that could potentially provide shared services to others.

Contact Information (Optional): To recruit pilot participants and share future project updates.

154 Complete Responses

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Region

Who Responded?

Sector

Size

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The Collaborative Landscape

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Moving From Collaboration to Intentional Shared Services

Organizations who have considered, explored, or engaged in a shared service model

Organizations who participate in a collaborative group

(shared services, collaboration, coordinating body, umbrella organization)

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Top Capacity Needs

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Top Capacity Needs

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Select Quotes

“Even though we are well-resourced compared to some, we still struggle as we are doing more than we currently have capacity for and our staff are stretched thin.”

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“One person does all of these jobs.”

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“We just need more funding to support the positions we already have...”

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“Having sharing staff benefits (health insurance at a more reasonable price would be huge).”

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“We've inquired with other orgs about sharing resources and have had little success.”

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67% of Nonprofits Face Capacity Challenges

Yet nearly 1/3 of those organizations have not sought help.

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What Organizations have tried on their Own

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Opportunities to Explore Shared Services

Yes

92%

No

8%

Do you see a benefit to sharing services?

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Excess Capacity

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Emerging Shared Resources & More Information