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Bill Barberg, President & Founder

Strategy Mapping

Featuring a guest presentation by Michael Quinn Patton

A breakthrough approach to complex, upstream prevention strategies

Founder

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Family Well-being is at the heart of so many social challenges

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How Do You Deal with the Complexity!

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Alignment Challenges without a Strategic Framework

M

Outcome Objective

Outcome Measure

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Aligning Around the Community Strategy

Driver Objective

Strategy Measure

Outcome Objectives

Strategy Objectives

Outcome Objective

Outcome Measure

With strategy maps, we add at least one layer of detail below the Outcome Objectives and Measures that provides clarity to the strategy. As we have discussed, these strategy objectives are not the project or programs of individual organizations, but rather the changes, or the drivers of the outcomes, that will require collaboration among multiple organizations. Each of these Strategy Objectives also has one or two measures that are can be used to monitor if we as a community are making progress on our strategy. If we are making progress on our strategy, then we should see improvements in the Outcome Measure over time. Instead of selecting measures for each program, we select the programs and fund actions based on how they can support progress in the strategy—the driver Objectives. These are the types of measures that are often missing, and they are the ones that can allow for adjustments—such as pulling in additional “assists” by other organizations, represented by the red arrows here.

Instead of having the fragmented measures we saw in the previous slide, if the community can agree on the strategy map and then have measures for those objectives that will drive the outcomes, we can have far fewer measures to monitor and have more focus on working together to achieve those strategy objectives that will drive the success with the Outcome Objectives and the Outcome Measures.

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The Arkansas Crisis in Corrections in Foster Care in 2015

About half of the prison population was due to supervision (parole or probation) violations.

The foster care system was overwhelmed, experiencing staff departures and children suffering due to insufficient foster homes.

Corrections

Child Welfare/Foster Care

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The Launch of Restore Hope Arkansas

A Statewide Summit in 2015

How do we significantly improve outcomes?

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Restore Hope Principles

Collective Impact

– no group can solve these complex issues alone. The way forward is to work together.

Local Leadership

– local leaders are equipped and supported to work on their community’s efforts.

Support from a statewide organization

– structure, communication, and support provided by the Restore Hope organization.

Evidence Based

– shared measurements allow leaders to set and meet realistic goals.

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Use Strategy Maps to Clarify & Communicate

The Best Collective Thinking

of Steering Committee Leaders

Staff and Community Partners

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Co-Creating a Vision for the Future

“This is our opportunity to move from blaming the system to changing the system.”

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Transforming Foster Care

Outcomes

Strategies

Asset & Capacity Development

Reduce the Demand for Foster Care

Improve Safety & Positive Development of Youth in Foster Care

Increase Children Achieving Permanency

Improve Child Well-Being after Transitioning Out of Care

Now minimizing childhood obesity is the desired outcome up on the top here and this would be measured. And at the top we’ve said this will be achieved if we can have the outcome of improving healthly eating for children as well as increasing age-appropriate activity. Now that’s not rocket science but if the community agrees on this framework, it’s a great way to start to bring consensus. Then the next set of objectives are what is the community going to do to achieve each of these. And in this case we have improve school nutrition and fitness programs and promote family nutrition and fitness to parents and kids. To increase age-appropriate activity besides the schools, we have increase biking and walking for recreation and transportation and increase neighborhood recreational activities to get kids off the computers and tv and out having fun, getting exercise. Well these would be good objectives and we can measure progress in these but their not just going to happen. They’re going to require the community doing things differently such as expanding and connecting and promoting trails and the built environment for active recreation. Or collaborating to leverage community assets for neighborhood fitness. This is describing a different way of working that can be focused on, measured, projects can be launched to accomplish this. As well as thing such as increase the monitoring of children’s BMI, nutrition, and fitness. And mobilizing assets in ways such as partnering with schools, parents, and community stakeholders or training public health staff in communication in asset based community development. So we have a story here of how this community can come together to minimize childhood obesity. But it’s not just a static document.

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Co-Creating “Pathways” to Get There

What changes are the most important “drivers” needed to get to these outcomes?

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Summarizing the Key “Drivers” of the Desired Change

The Collective Wisdom of a diverse group of people

Shared understanding and ownership of the strategy

A format that enables telling the strategy story

A structure to divide up and work in parallel on the details

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Strategy Maps & Scorecards Promote Communication

Effectively engage community organizations & individuals for input and engagement

Steering Committee Leaders

Staff and Community Partners

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On-Demand Webinar Shares Details of the Process

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Transforming Foster Care

Outcomes

Strategies

Asset & Capacity Development

Reduce the Demand for Foster Care

Improve Safety & Positive Development of Youth in Foster Care

Increase Children Achieving Permanency

Increase Healthy, Thriving Families

Strengthen the Community to Increase Resilience

Help Families at Risk of Losing Kids

Improve Child Well-Being after Transitioning Out of Care

Increase Community Support for Biological Families

Increase Reunification with Biological Families

Increase Wrap-around Services to Families (Adoptive, Bio and Guardianship)

Increase Educational Achievement

Improve Supportive Housing & Transportation for Youth who Age Out

Increase Full Employment for Youth

Increase Positive Awareness of the Child Welfare System as a Whole

Adopt Trauma-Informed Practices Across the Community

Increase Caseworkers and Support

Improve Communication and Collaboration Between Agencies and Stakeholders

Build Community Partners

Increase Mental Health Funding

Increase Senior Leadership Involvement

Improve Data Collection and Sharing

Improve Assessment and Placement Process

Improve Services/Support for Current Foster Homes

Improve Wellness of Kids in Foster Care

Increase Qualified Foster Families in High-Need Communities

Now minimizing childhood obesity is the desired outcome up on the top here and this would be measured. And at the top we’ve said this will be achieved if we can have the outcome of improving healthly eating for children as well as increasing age-appropriate activity. Now that’s not rocket science but if the community agrees on this framework, it’s a great way to start to bring consensus. Then the next set of objectives are what is the community going to do to achieve each of these. And in this case we have improve school nutrition and fitness programs and promote family nutrition and fitness to parents and kids. To increase age-appropriate activity besides the schools, we have increase biking and walking for recreation and transportation and increase neighborhood recreational activities to get kids off the computers and tv and out having fun, getting exercise. Well these would be good objectives and we can measure progress in these but their not just going to happen. They’re going to require the community doing things differently such as expanding and connecting and promoting trails and the built environment for active recreation. Or collaborating to leverage community assets for neighborhood fitness. This is describing a different way of working that can be focused on, measured, projects can be launched to accomplish this. As well as thing such as increase the monitoring of children’s BMI, nutrition, and fitness. And mobilizing assets in ways such as partnering with schools, parents, and community stakeholders or training public health staff in communication in asset based community development. So we have a story here of how this community can come together to minimize childhood obesity. But it’s not just a static document.

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Comments on the Process of Strategy Map Building

“The Strategy Maps gave us a wonderful playbook that we were able to look at, even if we could only start doing a few things right away.”

Paul Chapman, Executive Director, Restore Hope Arkansas

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Transforming Foster Care

Outcomes

Strategies

Asset & Capacity Development

Reduce the Demand for Foster Care

Improve Safety & Positive Development of Youth in Foster Care

Increase Children Achieving Permanency

Increase Healthy, Thriving Families

Strengthen the Community to Increase Resilience

Help Families at Risk of Losing Kids

Improve Child Well-Being after Transitioning Out of Care

Increase Community Support for Biological Families

Increase Reunification with Biological Families

Increase Wrap-around Services to Families (Adoptive, Bio and Guardianship)

Increase Educational Achievement

Improve Supportive Housing & Transportation for Youth who Age Out

Increase Full Employment for Youth

Increase Positive Awareness of the Child Welfare System as a Whole

Adopt Trauma-Informed Practices Across the Community

Increase Caseworkers and Support

Improve Communication and Collaboration Between Agencies and Stakeholders

Build Community Partners

Increase Mental Health Funding

Increase Senior Leadership Involvement

Improve Data Collection and Sharing

Improve Assessment and Placement Process

Improve Services/Support for Current Foster Homes

Improve Wellness of Kids in Foster Care

Increase Qualified Foster Families in High-Need Communities

Now minimizing childhood obesity is the desired outcome up on the top here and this would be measured. And at the top we’ve said this will be achieved if we can have the outcome of improving healthly eating for children as well as increasing age-appropriate activity. Now that’s not rocket science but if the community agrees on this framework, it’s a great way to start to bring consensus. Then the next set of objectives are what is the community going to do to achieve each of these. And in this case we have improve school nutrition and fitness programs and promote family nutrition and fitness to parents and kids. To increase age-appropriate activity besides the schools, we have increase biking and walking for recreation and transportation and increase neighborhood recreational activities to get kids off the computers and tv and out having fun, getting exercise. Well these would be good objectives and we can measure progress in these but their not just going to happen. They’re going to require the community doing things differently such as expanding and connecting and promoting trails and the built environment for active recreation. Or collaborating to leverage community assets for neighborhood fitness. This is describing a different way of working that can be focused on, measured, projects can be launched to accomplish this. As well as thing such as increase the monitoring of children’s BMI, nutrition, and fitness. And mobilizing assets in ways such as partnering with schools, parents, and community stakeholders or training public health staff in communication in asset based community development. So we have a story here of how this community can come together to minimize childhood obesity. But it’s not just a static document.

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Help Families at Risk of Losing Kids

Strategies

Asset & Capacity Development

Help Families at Risk of Losing Kids

Increase Usage of Safe Families

Improve Access to Prevention Services

Increase Supportive Housing w/ Integrated Services

Reduce Factors Contributing to Family Instability

Increase Early Identification & Engagement of At-Risk Youth

Increase Lay/Volunteer Support

Increase Protective Factors for At-Risk Youth

Empower Community Members to Help in At Risk Situations

Strengthen the Community to Increase Resilience

Now minimizing childhood obesity is the desired outcome up on the top here and this would be measured. And at the top we’ve said this will be achieved if we can have the outcome of improving healthly eating for children as well as increasing age-appropriate activity. Now that’s not rocket science but if the community agrees on this framework, it’s a great way to start to bring consensus. Then the next set of objectives are what is the community going to do to achieve each of these. And in this case we have improve school nutrition and fitness programs and promote family nutrition and fitness to parents and kids. To increase age-appropriate activity besides the schools, we have increase biking and walking for recreation and transportation and increase neighborhood recreational activities to get kids off the computers and tv and out having fun, getting exercise. Well these would be good objectives and we can measure progress in these but their not just going to happen. They’re going to require the community doing things differently such as expanding and connecting and promoting trails and the built environment for active recreation. Or collaborating to leverage community assets for neighborhood fitness. This is describing a different way of working that can be focused on, measured, projects can be launched to accomplish this. As well as thing such as increase the monitoring of children’s BMI, nutrition, and fitness. And mobilizing assets in ways such as partnering with schools, parents, and community stakeholders or training public health staff in communication in asset based community development. So we have a story here of how this community can come together to minimize childhood obesity. But it’s not just a static document.

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An Example of a “System Thinking” Strategy

Problem: Lack of a Valid Drivers License after Incarceration

Struggle to get a job… Drive without a license
Get pulled over… Back into Jail… Kids end up in Foster Care (due to poverty and “neglect”, not abuse)

Perceived Barrier:

“I can’t change the law”
A punishment-focused mindset

A “system thinking” solution

What helps us accomplish the Objectives?
Who needs to be involved?

Reduce Factors Contributing to Family Instability

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Barrier #2: Lack of a Shared Technology Platform

Outcomes

Strategies

Asset & Capacity Development

Increase Healthy, Thriving Families

Increase Positive Awareness of the Child Welfare System as a Whole

Improve Communication and Collaboration Between Agencies and Stakeholders

Increase Community Support for Biological Families

Increase Reunification with Biological Families

Reduce the Demand for Foster Care

Improve Safety & Positive Development of Youth in Foster Care

Increase Children Achieving Permanency

Adopt Trauma-Informed Practices Across the Community

Improve Assessment and Placement Process

Increase Caseworkers and Support

Improve Services/Support for Current Foster Homes

Improve Wellness of Kids in Foster Care

Build Community Partners

Increase Mental Health Funding

Strengthen the Community to Increase Resilience

Increase Senior Leadership Involvement

Help Families at Risk of Losing Kids

Improve Child Well-Being after Transitioning Out of Care

Increase Wrap-around Services to Families (Adoptive, Bio and Guardianship)

Increase Educational Achievement

Improve Supportive Housing & Transportation for Youth who Age Out

Increase Full Employment for Youth

Improve Data Collection and Sharing

Increase Qualified Foster Families in High-Need Communities

Now minimizing childhood obesity is the desired outcome up on the top here and this would be measured. And at the top we’ve said this will be achieved if we can have the outcome of improving healthly eating for children as well as increasing age-appropriate activity. Now that’s not rocket science but if the community agrees on this framework, it’s a great way to start to bring consensus. Then the next set of objectives are what is the community going to do to achieve each of these. And in this case we have improve school nutrition and fitness programs and promote family nutrition and fitness to parents and kids. To increase age-appropriate activity besides the schools, we have increase biking and walking for recreation and transportation and increase neighborhood recreational activities to get kids off the computers and tv and out having fun, getting exercise. Well these would be good objectives and we can measure progress in these but their not just going to happen. They’re going to require the community doing things differently such as expanding and connecting and promoting trails and the built environment for active recreation. Or collaborating to leverage community assets for neighborhood fitness. This is describing a different way of working that can be focused on, measured, projects can be launched to accomplish this. As well as thing such as increase the monitoring of children’s BMI, nutrition, and fitness. And mobilizing assets in ways such as partnering with schools, parents, and community stakeholders or training public health staff in communication in asset based community development. So we have a story here of how this community can come together to minimize childhood obesity. But it’s not just a static document.

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100 Families is a community-led initiative to help families move from crisis to career using existing community resources by:

engaging community partners
training agencies on a collaborative case management system
and recruiting case managers to respond when a family is in crisis

100 FAMILIES

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Connects clients to Alliance service providers. Keeps Courts, L.E. informed.

Case Managers

Coalition working to create crisis to career pathways

Alliance

Collaborative, compliant case management platform

100 Families – New Elements Enabled Breakthrough Impact

HopeArk

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In 2020 874 families and 2,118 children served.

Situation at intake:

43% of parents had been victim of domestic violence

72% of parents had been to jail or prison

1 out of 3 of parents had a suspended driver's license

31% of parents had been convicted of a felony

47% of parents did not have their GED or high school diploma

Nearly half of the families were in need of childcare services

1 out of every 5 families had no income and didn't have SNAP

Half of all families had no income from any source

1 out of four families was homeless.

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Demonstration

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Results: From Crisis to Stable to Thriving

Hundreds of Children NOT going into the Foster Care System
Children being Reunified with Parent(s)

Statewide average was (and is) about 43% reunification rate
Rate in targeted counties increased to over 80%
Hundreds of kids reunited with biological parent(s)

Wellbeing Benefits for Families

Jobs, Health, Transportation
Housing, Recovery, Childcare

Many types of Benefits and Savings for the State

Huge “Social ROI” plus big financial savings
Reduced foster care costs and lifetime savings due to less trauma
Reduced stress on the system – not in overcapacity crisis mode.

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Scaling Up HopeHub

Expanding deployment across Arkansas
Expanding into other states
Benefits of the non-profit model

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Next Steps

Post-webinar Survey
Share links to the recording & resources page
Zoom call / discussion on January 24 at 2:00 PM Central Time

Q & A

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Or Visit the Websites:

Bill Barberg bill.barberg@insightformation.com

For Resources & More Information…

Karen Phillips�kphillips@restorehopear.org

Paul Chapman �pchapman@restorehopear.org

https://improvepophealth.org/webinar-series