Ian Johnson
ian@syncd.ai
Intelligent Customer Insights
The Problem
Remote user interviews are messy and filled with time consuming admin tasks
1 hour
customer interview
3 hours
of manual analysis
The Solution
AI interview parsing for organizing and analysing customer conversations
interview to solution
40%
Time from
Automated analysis & insight
1 hour
customer interview
The Market
We are focused on one of the fastest growing segments in tech
$43.7b+
$100M
$10.7b
TAM
SAM
Our Opportunity - Product, Design and Engineering teams
(1% of available market)
Competition
Our product is the only user research product focused on providing AI generated summaries and analysis
Interview summaries | ✓ | - | - | - |
Multi interview Aggregated insights | ✓ | - | - | - |
Transcription | ✓ | ✓ | ✓ | ✓ |
Repository | ✓ | ✓ | ✓ | ✓ |
Syncd
Business Model
Subscription based model - Land and expand
1 organisation
Free
First 12 interviews
Individual
$24.99
Monthly per user
Team (5+)
$19.99
Monthly per user
Milestones
Where and when we are going
Nov
Jan
Q2
Dec
Q1 2022
Problem validation
Expand beta
Public launch
Closed beta
Funding raise
Traction
Traction since pilot launch in December 2021
$50,839
saved for researchers
NPS
9/10
"This is awesome! Definitely added so much value. It is much easier than having to go through all the videos again. The summary is the best, great job!!!"
Team
We have the background, proven track record and vision to succeed
Ian Johnson
CEO
Ian Johnson
ian@syncd.ai
Intelligent Customer Insights