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Building Excellence in Life and Career Through Work Ethics and Culture

Keynote Presentation

Prof. NK Goyal,

Chairman Emeritus, TEMA. Vice Chairman ITU APT

President CMAI, President CSAI

Chairman, ITPS Dubai

Founder & Member, Governing Board Telecom Equipment and Services Export Promotion Council (Govt. of India)

St Bede’s College, Shimla 18^th November, 2024

www.cmai.asia www.cmai.asia, www.tematelecom.in www.cmai.asia, www.tematelecom.in www.ncsai.in

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FIRST REACTION

Who this Goyal is?
I belong to Himachal & studying in BEST ST BEDES COLLEGE ETC. & experienced in several years in field knows best what I have to do? What this man can told us?
Lots of information available on net and books. There are hundreds of Motivational speakers in this world other than what’s app University. There is hardly anything this man can told us?
If this man knows why does not excel in his field? Why interfering in our works?
However, let me say: THANKS TO SISTER MOLLY AND TO ALL OF YOU FOR GIVING THIS OPPORTUNITY TO ME, AS I AM JUST ORDINARY HUMAN BEING ( But, I do not qualify if I qualify to say that)

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You are right

WELL, MY DEAR FRIENDS, RELAX I AM HERE TO LEARN FROM YOU AND NOT TO TEACH YOU SOMETHING.
NK Goyal is most ordinary person…..not a Super cop…not a Super Professor…not a great man on this earth.
NKG is like one of you only
You are a complete human. There is nothing in this world which NKG can teach you
Lots of things, ideas have been embedded in today’s presentation….not possible to cover all
AND YES, YOU ARE GOING TO BE LEFT WITH LOTS OF UNANSWERED QUESTIONS
I AM NOT GOING TO FINISH MY PPT. BY THE END OF TODAY YOU WILL BE BURDENED WITH SEVERAL UNREAD UNEXPLAINED THINGS IN THIS PPT AND IN THIS WORLD FOR YOUR STUDY AT EASE AND WILL, IF YOU SO WISH.

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First reaction… way forward

Can we be out of Box:

- I would love if some of you joins me on dais to

share your feelings and views on Excellence in

life.

- We start with questions and your views. Why you

joined this program?

Contrary to what I said before, you are living in the best of times. A time good to grow, excel and also help others excel.
Think independently and not be put down by repeated failures
Come what may have faith and belief in the Government of the day..unless you can change it.
Ques: What have you learnt so far today since we started program?

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Some questions, which confuses us?

What is common strongest urge in all living being may be you, me, ants, birds, animals?
What is greatest limitation for human being?......u cannot forget yourself...story of sculpture
What is that makes somebody to become student?.....knowledge.... Schools many much education but knowledge is decreasing
QUES; PL DEFINE DIFFERENCE BETWEEN INFORMATION, KOWLEGE AND WISDOM
Making information available and Communication are two different things
QUES: GIVE CLASSICAL ANCESTRAL RELEGEOUS EXAMPLE OF DIFFICULTY FACED FOR COMMUNICATION OF SOMETHING ?

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Some questions….cont..

One of most difficult things in the world for every human being to achieve, yet looks most easy, we all do it every day every moment, right from birth till death, even doing right now and we all think we do it wonderfully well.
Communicate……Arjun/Krishna….accident storey……within family, lover beloved…. You are saying correct but not correct…I love you most in world… you cannot describe situation correctly…morning scene/birds,/flower blooming…not knowingly correctly what you are doing…purse fall…

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MY PERSONAL VIEW

Can we say WORLD IS A CONFUSED PLACE TODAY
Modern world including my generation have failed to give you the world as we inherited.
Systems, definitions we are made to follow now were created 250 years before.
Economy, Education, Love, Friendship, Teacher, Student, Bank, Democracy, Politics, Society, Univ.. ..are not same
Aspirations we have, times we are living, the way we live, the way we do things, Needs we have implicit and explicit……..all are changing.
Time to move on. DO not cling to things which should work, but do not

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I want to start with PAHARA?

9x1 = 9
9x2 = 17
9x3 = 27
9X4 = 36
9x5 = 45
9x6 = 54
9x7 = 63
9x8 = 72
9x9 = 81
9x10= 90

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Oh My God this slide is lost. Do you see something here?

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Lesson Learnt?

समाज एक ऐसा बाजार हैं जहां सलाह थोक में और सहयोग ब्याज पर उपलब्ध है,आप कब सही थे इसे ‌कोई याद नहीं रखता हैं आप कब गलत हैं इसे हर कोई याद रखता हैं

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Excellence is a Habit

Excellence is doing common things in uncommon way & is the Result of

Caring more than others think is Wise,
Risking more than others think is Safe,
Dreaming more than others think is Practical
Expecting more than others think is Possible
Do your best and a little better than you can think
Excellence is not a Skill. It is an attitude

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Basic Fundamentals

Past baggage ….reaction to Neta….why not father, son
You know what you know… you want to listen what you know
Feelings of soul…words of this world…love one word for all type of loves
QUES; DIFFERENCE BETWEEN KNOWLEDGE WISDOM
I can talk to anybody in this world provided…..

I do not expect answer in next couple of seconds……no patience to wait….temple prayers…office

When you refuse to change, you loose opportunity to expand/graduate.
“Truth” loses its nature, the moment it is spoken or written.

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Living Style

Raag/ Beraag/ Betraag…budha prostitute
Currency Note theory
Love…the most talked & yet most misunderstood word in world

Three types of love
Love actually is attachment/fear,
fear of boredom,
afraid to change,
afraid to commit…..do you love me….yes…would marry me...why change subject.
Love is finishing me for my lover

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MIND

Mind has no mind?
Super computer, highest thinkable storage, processing at world’s fastest speed…yet intelligent?
Habitual wavering…no rest
Negative talks, thoughts…. mind enjoy
Attention maximum scan-one and half minute
Individual very often falls back to a point where he himself is no longer determining even himself?
QUS: HOW TO CONTROL MIND?

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NAVIGATION WAY�TO HAPPINESS AND PEACE

Everybody wants to be happy and satisfied with all aspects of their life. Just ask yourself…are you happy?
QUES: CAN YOU DEFINE WHAT HAPPINESS IS?
Happiness is the state of mind. We have become emotionally immature. Earlier society took lots of decisions… now stressful decisions to be made for selection from wide variety of all things...food, visits, study…video games. People needs so many things to be happy...desires have gone out of control.
It is not that if you achieve so and so, you would be happy. The happiness is always somewhere else is the thought each one of us thinks.

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Way to Happiness & peace...cont

The fact is happiness is here and here itself. There is no need to achieve anything or go anywhere to get happiness. It is the state of mind one has.
I can be happy with rupee one and may not be happy with even one million as well.
Any of your action can not give me sorrow or pleasure?....spit on Bhudhha
You have only two choices to be happy...modify outer circumstances or change inner attitude. Mahatma…one who can accommodate anything-limitless.

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Leading to ?

Unable to concentrate, relax or take things easy. That is major cause of unrest in world.
Unhappiness and STRESS
Lack of confidence and hope in future- resulting in discontentment and restlessness

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Ways of approaching problem

One which has no success
One which has a fair degree of success
How do we choose?
…..instinct, our teaching, experience.
…..knowledge ?

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RELIGION & SOUL

Essence of all religions is one and the same.
The common objective is to achieve eternal bliss
Soul is the moving force and body with different organs carry different functions as desired by soul
This awareness definitely makes one realize that he is the master and what ever is done is under his control
Scientists and Psychiatrist do not accept Soul concept….. Do they negate for lack of evidence or to boost their Ego or fear of loosing earning

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INTERNAL ENERGY

Energy like a bank…intake, safe store, no wastage and less consumption.
Ways for intake…… nourishment rich food, right way of food intake(1/4 empty, adequate liquid, no water during food, chewing, one type of food. guests, no junk food, no unnecessary spice, chutneys, sauces), good thoughts, connection to power house, temples, right breathing way( full air, abdomen side, oxygen rich air, pollution free air)
Exercises…even lightest, Safe storage….peace, no stress, good sleep
No wastage…

Cribbing….boss is bad, staff not good, environment not OK
Avoid cribbing….. for Government, Teachers, nature, colleagues, superiors and all others!
Un useful thoughts…. films, cricket, getting involved in unnecessary works( fights on street,
explaining something to unconnected persons, TV shows, filmy magazines),
wastage through five senses, hands off dead matter, neutral effect in morning,

Less consumption…. Right energy for right job
Meditation…..break to body in night but to mind…peace, body self healing
Spirituality... it is attitude to talk, walk, do things.

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Success in work

Team work…you alone can not do all work, need team
Give human touch…you employ a family not a machine… share concerns, birthday, illness in family, child education
Leadership….means giving directions, guidance, support, owning failures and credit for successes to the deserved ones. Never loose an opportunity to praise, never rush to condemn…even condemn with praise.
If you need to grow, let your staff grow to take higher/your responsibilities…never shy or fear.
Sharpening of tools …. Constant and regular…woodcutter storey

Always finding ways to excel….new software, new or not known shortcuts, web sites, tools, jigs & fixtures, lessons from success stories, competitors plus points etc.

Use information not only know!

Eagles eye on future….what is going to come, technological or product developments.

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Success in work cont..

Dedication & sincerity…work with heart...nurse/mother example
Believe it to be true, no wavering…morning wake up, weight loss
Perfection…may be small or big work…..i know the best but I am looking for opportunity for some important work…eg. Driving, even photocopy, fixing appointment, ordering food etc.
Goal focused…,arjun’s eye storey, morning walk & office going, way side disturbances (but what after reaching office….lost priorities?
Persistence….broken record eg.

Whatever you do, you cannot defeat me?

I never fail? Will go on trying ! Failure only when I stop trying.

Correct own working…..sandwich syndrome

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Success…..cont.

Hurry to do something!....even hurry takes time.
Time management… plan, follow and only start is difficult….save second by second, minute by minute.
Top of Pyramid is alone, single, no space. You will have to leave some one on the way to reach top.
Something people are crying and you can do without it…..story of Cheel.

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Be cautious- taken care of things in life and career

Don't ignore education. Don't ignore 'doing well' in your academics. It's not everything in life, but it creates an impression.
Don't ever get too comfortable at one job. Especially if there is not much to learn anymore. Move on.
Don't ever comment on a persons weight, looks and his/her body type to him/her. Even as a joke. Don't. Ever. It's their business really.
Love your parents. They need to know that you care and are happy. Don't ignore them later in your life.
Don't ever disregard your relationship. It's a huge thing for someone to give you their heart and soul. You have to know when to stand up and fight for them or the relationship.
Don't be lax about hygiene. Take extra care of it.
Don't do drugs. Like ever. Even "just once". Once is all it takes to get hooked.

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Be cautious….cont..

Don't spend ANY time getting envious of others. There'll be tons of situations in your life where someone else will be climbing the ladder faster
Don't judge people by what others talk about them.
Don't tag people or make an opinion based on any incident/encounter. Someone who hates you now can even be madly in love with you tomorrow.
Never take important decisions based on people's advice. Nobody but you know what suits you best and nobody but YOU have to face the consequences, good or bad. Trust yourself and be ready to take the responsibility.
Do not forget where you came from or where your real roots are.
Don't live with people who consistently make you feel inferior in any way.

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Did you ever had these questions?-Pl answer them

“Why did this happen to me?”, “Why did I do to deserve this?”
“I did nothing wrong. I was right. Why am I being blamed? Why is this happening?”
Have you experienced some people asking questions:

just to show everyone that they are also there.
Just to test if the other person knows

Questions to sincerely know something and have faith that the person they are asking knows and will tell them.
HOW TO HANDLE THEM IN LIFE & WORKS

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BE A GOOD HUMAN

Passionate towards living being….they all in this world for a cause, let them do.
Family attitude…pressure cooker in home…you cannot do without them…find out space, time ..smallest opportunity to share, start from smallest things…flower, bangle, bindi, cosmetics, vegetables, fruits and so on
Keep Good behavior intact…Scorpio story
Smile…biggest answer to several problems… nature co exists
Why does we hear cases of rape, violence against house servants, relatives and friends?

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Choose for People/People,�Time Environment Around You….

Several people at bottom of Pyramid and single at top….. What does mean?
Where we invest our time

TV, chats, films, cricket….What gain?
So called Net Social Network….what gain?
While traveling…why do we always see outside?
IMP THINK & ASSESWS DOSS THIS THING HAS ANY ROLE IN MY LIFE AFTER THREE MONTHS?

Why does after failure in one love affair we go on for other love affairs?
Rightness and wrongness form a common source of argument and struggle. What is right and what is wrong are not necessarily definable for everyone. It varies according to the existing moral codes and disciplines.

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Time management

The secret to mastering your time is to systematically focus on importance And suppress urgency. Humans are pre-wired to focus on things which demand an immediate response, like alerts on their phones – and to postpone things which are most important, like going to the gym. You need to reverse that, which goes against your brain and most of human society.
Say no. Most of us follow an implicit social contract: when someone asks you to do something you almost always say yes. It may feel very noble, but don’t forget there’s a dying princess you need to save, and you just agreed to slow yourself down because you were asked nicely. You may need to sacrifice some social comfort to save a life (as a bonus, people tend to instinctively respect those who can say no).
Unplug the TV, social media, Reels, Face Book, Instagram…Is it really useful, unless you r in business of social media.
Kill notifications. Modern technology has evolved to exploit our urgency addiction-they will fight to distract you constantly-turn off all your notifications. Choose to check these things when you have time to be distracted. EARTH WILL NOT FALL IF YOU DELAY BY SOME TIME.
Schedule your priorities.
First things first. �

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STRESS…the wonderful thing!

Stress…mental attitude one and everything….our hidden reaction to everything happening around.
Stress is must to do work and achieve things... Running after seeing tiger
QUS: How do we handle STRESS?

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Goal Setting

What is your Goal?
Have we defined our goal correctly?
A thought, Idea or opinion is fundamentally superior to the material or the physical world.
The freedom of an individual depends upon his freedom to alter his own thoughts, ideas and opinions
Don’t let society define success for you, define it yourself.
Don’t be afraid to make mistakes-you commit different mistakes each time and enrich your learning experience.
Don’t complain in life. Always be grateful for whatever you get TO AVOID negativity to your mind which is always in search for excuses.
Don’t expect too much in life. Just keep doing your work which you actually love to do and become insanely good at it

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Restlessness-Five Types

Restlessness in the environment. ….Negative energy, unpleasantness of place…… Mantras, Meditation, Singing, Dancing and…playing children !
Restlessness of the body……..physical fatigue …Yoga Asanas, fasting, sleep
Restlessness of the mind……….mind habit permanent wandering and thoughts, chattering …..maybe also due to ambitions, desires ……meditation, dispassion – Vairagya
Restlessness of the emotions……..reaction to what somebody said…….. positive thinking, breathing exercises – Pranayam
Restlessness of the soul……. A deep longing for truth, for some higher sense in life, for the Divine, for God……Study, Vipasana, prayer and higher meditation

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World and Five Elements

The world consists of five elements i.e Earth(Mitti), Water (Pani), Air(Vayu), Fire(Agni) and Sky(Akash).
The world is a stage where human beings are actors of this drama of life.
Mind is a beautiful garden, which will give flowers and fruits as per our Karma.
Main points of repentance is as per Karma. Karma is a powerful weapon and one should be very careful and alert in using it in this drama.
Maya is also powerful and we are compelled to accept unwanted karmas.�

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Unlearn to Learn

Advanced learner’s Dictionary – Unlearn means to make an effort to forget your usual way of doing something so that you can learn a new and better way.
Unlearning means keeping mind free from unwanted information, deleting irrelevant data from memory and having free space in mind for future thinking.
Accept the truth.. You can't make everyone happy... BUT YOU CAN BE HAPPY IN ANY SITUIAYION WITH ANY PERSON.

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What to learn?

Things which have lost their significance
Processes which have lost their credibility
Traditions which are time consuming and mostly based on orthodox
Technology which is no longer necessary, viable, needed or have became obsolete
Truths which has become propagandas
Knowledge which are not cost effective
Relationships which have become painful, time consuming or unprogressive

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Never Give Up

I didn't even complete my University Education. -Bill Gates
In my childhood days, I stitched shoes. -Abraham Lincoln
I struggled academically throughout elementary school. -Ben Carson
I used 2 serve tea at a shop 2 support my football training. -Lionel Messi
I used 2 sleep on d floor in friend's rooms, returning Coke bottles for food money,�getting weekly free meals at a local temple.- Steve Jobs
My teachers used 2 call me a failure. -Tony Blair
Chicken recipe rejected over a 1,000 times before KFC was founded at the age of 65 years -Col Sanders

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Never give up….. continues

First two car companies failed and left him broke. Yet Ford Motor Company was first to apply assembly line manufacturing for cars and becoming one of the three most famous and richest men in the world – Henry Ford
Rejected for engineer job at Toyota, started making scooters at home, sold to neighbors, founded Honda, the world's largest motorcycle manufacturer and one of the most profitable automakers – Soichiro Honda
Fired by an editor because, "he lacked imagination and had no original ideas." , first animation company went bankrupt , Financing for Disney World rejected hundred times, now . Revenue of U.S. $30 billion annually.- Walt Dianey

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Let’s finish with a Puzzle

A man is walking on a black road, wearing all black: A black cloak, hat, mask, shoes, gloves and pants. All the street lights are switched off and there is no moon in the sky. A black car with its headlights switched off approaches at a high speed and slams on the brakes to avoid hitting the man in the street. How did the driver of the black car know of the man in the street?
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