Seeker Response for Local Responders
Agenda
20XX
Introduction
An act, however infinitesimal, is, when viewed in the mirror of the knowledge of God, mightier than a mountain. Every drop proffered in His path is as the sea in that mirror.
-Bahá’u’lláh, Quickeners of Mankind, p. 4
3
Who are these seekers? Gifts from the Concourse!
In August over 95 % of the Heartland seekers came through
Baha’i Teachings or Bahai.us.
20XX
A tour of Bahá’í Teachings and Bahai.us where most of our seekers start
20XX
Seeker impact
Your ability to communicate effectively will leave a lasting impact on your seeker, even if she never responds to you
Effectively communicating involves not only delivering a message but also resonating with the experiences, values, and emotions of those listening. We need to be focused.
Engaging the seekers 1
20XX
Our friend Linda/Wisconsin Seeker Coordinator designed this: Joyous news! You have a chance to welcome a precious soul sent from the Concourse. Please move swiftly to reach out to them today. Below is their contact information and our current best practices for Cluster Responders serving at the local level. We ask that you make 4 attempts starting with a text, then a call, and emails over the next 12 days to reach and be of service to the soul you will welcome. Please let me know right away when you have sent your first outreach, as well as when you send the follow-up outreaches. Keep in mind that not everyone who requests contact will respond to your efforts, but they will be left with a loving, friendly interaction. When the time is right, they will contact us again. Remember what Abdu’l-Baha said, "Kam Kam Rooz Be Rooz" – “little by little, day by day” we strive to serve humanity. |
Engaging the seekers 2
20XX
STEP #1 - Keep this person in your prayers. Their inquiry likely came from one of these sources:
STEP #2 - Remember people contact us for many different reasons. Some common reasons:
STEP #3 – Text first within 24 hrs, if they gave a phone number If not, start with step #5. An example text is below: “Thank you for contacting the Baha’is. I am a volunteer living in the area. Would you like to communicate by text, e-mail, phone or meet for coffee? Please let me know. Linda |
Current Best Practices for Cluster Responders (from data analysis) STEP #1 - Keep this person in your prayers. All seekers and registrant get an automated ”Welcome” from the system.
|
Engaging the seekers 3
20XX
STEP #2 – Text first within 24 hrs, if possible. An example is below: “Thank you for contacting the Baha’is. I am a volunteer living in the area. Would you like to communicate by text, e-mail, phone or meet for coffee? Please let me know. Would you like me to send you some mailed materials? . Most initial connections need to remain short, especially text or email. For email communications, instead of statements in the emails, use questions to inspire a response.�
|
Engaging the Seekers 4
20XX
Engaging the seekers 5
20XX
Final tips & takeaways
Report your outreach efforts back to your SRS Coordinator, so the seeker’s records can be updated, and the Council and National Spiritual Assembly can see what is happening on the ground. Please include details such as “texted and followed up with an email”.
Your reporting to SRS ends when a seeker in involved in Core Activities and is being accompanied by the local community.
20XX
Thank you
Heartland Seeker Response Coordinators
Regional Coordinator: Mary Hansen
Sub-Regional Coordinators: IL- Bob Blecher/Northern and Pej Clark/So.Central; MN- Susan Andreini and Vicki Morrison Goble; WI-Linda Somerhalder and Kathryn Brown
Cluster Coordinators:
Chicago, IL: Milton Lucy, Roya Ayman; Rowshan Ma’ani and Brian Taylor.
Aurora, IL: Jim Percic
Madison, WI: Lisa Kelly
Waukesha & Watertown WI: Sarah Weiss Johnson
20XX