1 of 8

Using S.T.O.P. to Navigate Emotional Triggers at Work

A framework for responding with clarity & purpose

by Kimberly Wiefling

2 of 8

Why Emotional Triggers Matter

What are triggers?

Situations activating intense emotional responses

Impact at work

Can damage relationships and reputation

S.T.O.P. framework

Simple tool for thoughtful responses

3 of 8

S - Stop!

Pause

Interrupt automatic reactions

Close eyes

Block external stimuli

Deep breath

Activate parasympathetic system

Straighten spine

Physical reset promotes mental clarity

4 of 8

T - Think!

Smile

Changes brain chemistry

What triggered me?

Identify the specific stimulus

Who's involved?

Consider all perspectives

Why this reaction?

Connect to underlying values or fears

5 of 8

O - Organize!

Center yourself

Ground in your values

Assume Positive Intent

Others likely meant well

Expand awareness

Consider supportive people and resources

6 of 8

P - Plan!

Imagine ideal outcome

What does success look like?

Consider timeframes

Immediate, short, and long-term options

Generate three responses

Create options for flexibility

7 of 8

Take Action!

Experiment Boldly

Try new approaches with confidence

Fail Forward

Learn from every outcome

Practice Daily

Small situations build S.T.O.P. muscle

8 of 8

KEEP GOING & KEEP GROWING!

1

Framework

S.T.O.P. transforms reactions into responses

4

Simple Steps

Stop, Think, Organize, Plan

100%

In Your Control

You choose how to respond