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Usability Study

UX Project: DroneX - Low Fidelity Prototype

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Scan the homepage & look for a product.

Note: Not all sections in the prototype are clickable. You will see a blue flash on the sections where you can click to perform an action.

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Prompt 1

Please, tell what your doing, thinking, and feeling

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Select a product and explore it.

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Prompt 2

Please, tell what your doing, thinking, and feeling

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What sections do you expect next to the tab details?

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Prompt 2: Follow - Up

Please, tell what your doing, thinking, and feeling

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Mark a product to contrast with other items.

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Prompt 3

Note: The selection is only an example, so you will not be able to change the content displayed on the screen.

Please, tell what your doing, thinking, and feeling

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Was this particular feature useful?

Why or why not? What would you change?

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Prompt 3: Follow - Up

Please, tell what your doing, thinking, and feeling

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Check your list of marked products to contrast.

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Prompt 4

Please, tell what your doing, thinking, and feeling

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Go back

Follow-up: Is there anything you would change about this process/layout?

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Prompt 5

Please, tell what your doing, thinking, and feeling

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Add the product to basket and complete the checkout process.

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Prompt 6

Please, tell what your doing, thinking, and feeling

Note: There will be some additional items in your basket. They have been included to facilitate the study only.

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○ Did you find this task easy or difficult to complete?

○ Is there anything you would change about this process?

○ How do you prefer to select the delivery address?

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Prompt 6: Follow - Up

Please, tell what your doing, thinking, and feeling

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Track your order

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Prompt 7

Please, tell what your doing, thinking, and feeling

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Is there anything you would change about this process/layout?

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Prompt 7: Follow - Up

Please, tell what your doing, thinking, and feeling

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Imagine your received your products and one of the items does not fulfill your expectations. You need to return the product, how would you do that?

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Prompt 8

Please, tell what your doing, thinking, and feeling

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Return the product

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Prompt 9

Please, tell what your doing, thinking, and feeling

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Is there anything you would change about this process/layout?

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Prompt 9: Follow - Up

Please, tell what your doing, thinking, and feeling

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How did you find the movement/transition of the pages while you were completing tasks?

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Prompt 10

Please, tell what your doing, thinking, and feeling

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How did you feel about this e-commerce website overall?

What did you like and dislike about it?

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Prompt 11

Please, tell what your doing, thinking, and feeling

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How useful do you believe this website is? Would you use it? Why?

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Prompt 12

Please, tell what your doing, thinking, and feeling

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Thank You!

Next: Survey in MS Forms