Usability Study
UX Project: DroneX - Low Fidelity Prototype
Scan the homepage & look for a product.
Note: Not all sections in the prototype are clickable. You will see a blue flash on the sections where you can click to perform an action.
Usability Study
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12/05/2021
Prompt 1
Please, tell what your doing, thinking, and feeling
Select a product and explore it.
Usability Study
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Prompt 2
Please, tell what your doing, thinking, and feeling
What sections do you expect next to the tab details?
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Prompt 2: Follow - Up
Please, tell what your doing, thinking, and feeling
Mark a product to contrast with other items.
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Prompt 3
Note: The selection is only an example, so you will not be able to change the content displayed on the screen.
Please, tell what your doing, thinking, and feeling
Was this particular feature useful?
Why or why not? What would you change?
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Prompt 3: Follow - Up
Please, tell what your doing, thinking, and feeling
Check your list of marked products to contrast.
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Prompt 4
Please, tell what your doing, thinking, and feeling
Go back
Follow-up: Is there anything you would change about this process/layout?
Usability Study
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12/05/2021
Prompt 5
Please, tell what your doing, thinking, and feeling
Add the product to basket and complete the checkout process.
Usability Study
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12/05/2021
Prompt 6
Please, tell what your doing, thinking, and feeling
Note: There will be some additional items in your basket. They have been included to facilitate the study only.
○ Did you find this task easy or difficult to complete?
○ Is there anything you would change about this process?
○ How do you prefer to select the delivery address?
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12/05/2021
Prompt 6: Follow - Up
Please, tell what your doing, thinking, and feeling
Track your order
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Prompt 7
Please, tell what your doing, thinking, and feeling
Is there anything you would change about this process/layout?
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Prompt 7: Follow - Up
Please, tell what your doing, thinking, and feeling
Imagine your received your products and one of the items does not fulfill your expectations. You need to return the product, how would you do that?
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12/05/2021
Prompt 8
Please, tell what your doing, thinking, and feeling
Return the product
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Prompt 9
Please, tell what your doing, thinking, and feeling
Is there anything you would change about this process/layout?
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Prompt 9: Follow - Up
Please, tell what your doing, thinking, and feeling
How did you find the movement/transition of the pages while you were completing tasks?
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Prompt 10
Please, tell what your doing, thinking, and feeling
How did you feel about this e-commerce website overall?
What did you like and dislike about it?
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Prompt 11
Please, tell what your doing, thinking, and feeling
How useful do you believe this website is? Would you use it? Why?
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Prompt 12
Please, tell what your doing, thinking, and feeling
Usability Study
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12/05/2021
Thank You!
Next: Survey in MS Forms