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Error Code Evolution

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Confidential—For Internal Use Only

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Objectives

  • Why Improve Error Codes?
  • Discuss Creating Error Code Categories
    • Benefits of Categories
  • Review Codes in Each Category
  • Discuss New Codes by Category
    • What’s Missing?

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Why Improve Error Codes

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Pump

Error

IHE Code

EMR Error Display

Create Consistent Messages for the Nurse to resolve the issue & for customer troubleshooting

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Error Codes by Category

  • Why Create Categories
    • Better organization of Error Codes
      • Easier search/review of available error codes when vendors want to understand what is available and what may be missing
      • Easier way to identify what codes may be missing (goal to have one code per one nursing workflow)
    • Define a potential resolution for each category
    • EMRs can help nurses understand the resolution if the error code is associated to a specific category

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Categorize Error Codes

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ErrorCodesRefactored.xlsx

  • BD Auto Programming workflow has 95 unique error codes and all fit into these 7 categories
  • IHE has 44 unique error codes and 42 fit into these 7 categories
  • Roughly 70% of rejections are preventable or resolvable by the nurse at the POC