i-Hub
Iisha Kshatriya • Samantha Sayson • Nicole Gong • Mark Morera • Dave Vo
Team Pitbull
Dave Vo
Iisha Kshatriya
Samantha Sayson
Mark Morera
Nicole Gong
International Students
🇨🇳
🇻🇳🇺🇲
🇮🇳
🇸🇬
🇵🇭🇺🇲
Motivation
858,356
international students in the US as of 2023 [2]
335,423
jobs supported by international students [1]
“There are so many things to take care of outside of documentation without a U.S. family, without a phone number...a permanent home address, ordering, adapting has been hard.” - Interviewee A
“The [UCSD] office would send us away for resources on their website. They weren’t really helpful or didn’t care to understand how confused international students are.” - Interviewee B
We aim to ease the burden international students face with transitioning into the country they are pursuing their studies, which entail cultural barriers, finding suitable housing, understanding local norms, and legal requirements.
Our mission
Final Competitive Analysis
Building off of our updated metrics of credibility, accessibility, and cultural exchange, we found that:
Resources that are highly credible tend to have more robust user safety measures
Resources that facilitate more wide-reaching cultural exchange might be less credible
Resources that are highly accessible might provide more personalized cultural exchange
Matrix Overview
Final Competitive Analysis
Global pen-pal platform sparks friendships across borders, emphasizes thoughtful conversation with anonymity + delaying messages by time zone. However, no means of evolving relationship or inspiring minimally engaged penpals.
Slowly
Social platform for international students and expats, multiple sub-communities by country and event tabs for IRL socializing. However, many users were commonly irked by scammers and poor customer support.
Internations
Host family platform with extensive matching, consultation, and cultural adjustment programs for students and families. Legal frameworks provide security, but is costly given that tuition is expensive for international students.
Ojisu
With the first 2 quarters of i-Hub launch, we predicted the user base size and retention rates using our web probe.
Web Probe Analysis
As of May 27, our A/B landing page testing shows that V1 has a high conversion rate, high number of unique visits, and subscriptions. These results validate user interest and high demand for our product, and our end users prefer resources that are more specific and targeted to international students. Link to web probe
Concierge MVP Analysis
Before: Value Flow Diagram
After: Value Flow Diagram
Current Brand Guidelines
"Believe me, been there, done that."
Color Palette
Logo
Fonts
Breaking down i-Hub
Free features
i-Hub
Paid features
Mentor matcher
Host family finder
Chat Forums
That’s it! See you next time. Dalé!
Appendix
Moodboard
Typographic + Logo Exploration
Appendix - A/B Landing Pages + Ads
We created concept-centered probes comparing 2 different landing pages that had their own ads. We made the pages using MailChimp.
Why two versions of concept-centered probes?
We wanted to see how we can appeal to our main audience of international students, but also see if local students would be interested in also joining this app and how we could potentially recruit them to join our app as ambassadors (mentors for the international students).
Top Performing Keywords:
with a CTR of 15.03%
Web keywords & Demographic
Target Demographics:
Web probe analysis
Ad Analysis (May 16 - May 23):
Clicks: Grew to 1.29K, continuing the upward trend.
Impressions: Increased to 14.6K, maintaining growth in visibility.
MVP Analysis Participant 1
Scenario 1: Events page was removed from final prototype and idea: Professor Dow suggested we simplify our idea and our idea is just a recreation of event websites e.g. EventBrite.
MVP Analysis Participant 2
Scenario 1: Events page was removed from final prototype and idea: Professor Dow suggested we simplify our idea and our idea is just a recreation of event websites e.g. EventBrite.