CLASS – XII��Business studies���Prepared by� JINI C.M.�PGT COMMERCE

STAFFING

STAFFING

STAFFING CONCEPT:

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Staffing is a managerial function of filling and keeping filled, the positions in the organisation structure.

IMPORTANCE: �

• Discovering & obtaining competent personnel
• Right people for the right job
• Rapid advancement of technology
• Increased size of organisations
• Employee satisfaction
• Efficient use of human resource.

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STAFFING PROCESS

STAFFING PROCESS:

• Estimating manpower requirement
• Recruitment
• Selection
• Placement and Orientation
• Training and development
• Performance appraisal
• Promotion
• Compensation.

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1. Estimating Manpower Requirement

lvehollo�Workload Analysis is done to know about number and types of human resources required for the performance of various jobs.

Workforce Analysis is done to know about number and types of human resources available in the organization. This will help to know if organisation is overstaffed or understaffed.

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2. RECRUITMENT

Recruitment refers to the process of searching for prospective employees and stimulating them to apply for jobs in the organisation.

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Sources of Recruitment

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1. Internal Sources

2. External Sources

Internal Sources of Recruitment

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Internal sources refer to inviting candidates from within the organization. Following are important sources of internal recruitment:

1. Transfers: It involves the shifting of an employee from one job to another, from one department to another or from one shift to another shift.

2. Promotions: It refers to shifting an employee to a higher position carrying higher responsibilities, prestige, facilities and pay.

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INTERNAL SOURCES:

MERITS:

• Employees are motivated
• Simple process
• Preparing employees for higher jobs
• Shifting workforce from the surplus departments, Economical.

LIMITATIONS:

• No fresh talent
• Employees become lethargic
• Internal sources not sufficient
• Frequent transfers of employees.

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EXTERNAL SOURCES OF RECRUITMENT:

• Direct Recruitment
• Casual Callers
• Advertisement
• Employment Exchange
• Placement Agencies
• Management Consultants
• Campus Recruitment
• Recommendations of Employees
• Labour Contractors
• Advertising on Television
• Web Publishing etc.

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SOURCES OF RECRUITMENT:

EXTERNAL SOURCES:

Merits of External Source:

• Qualified Personnel
• Wider Choice
• Fresh Talent
• Competitive Spirit.
• Limitations of External Sources:
• Lengthy process
• Costly process.
• Dissatisfaction among existing staff

SELECTION: �

Selection is the process of choosing from among the pool of the prospective candidates developed at the stage of recruitment. �

PROCESS OF SELECTION:

• Preliminary Screening
• Selection Tests
• Employment Interview
• Reference and Background Checks
• Selection Decision
• Medical Examination
• Job Offer
• Contract of employment

Some Common Selection Tests:

• Intelligence Test - to measures the level of intelligence quotient
• Aptitude Test - to find out the potential of candidate of learning new skills and methods.
• Personality Test - to find out the behaviour, intelligence, aptitude, attitude and interest of candidate.
• Trade Test - to check the existing skills, knowledge and proficiency of candidate.
• Interest Test - to check the interest of candidate in the job.

TRAINING AND DEVELOPMENT-CONCEPT:  

Training is concerned with imparting technical knowledge in doing a particular job.

Development is a wider process concerned with growth of an individual in all respects.

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IMPORTANCE/BENEFITS of TRAINING AND DEVELOPMENT

Benefits to the Organisation:

No wastage of efforts and money

Higher profits

Increase in employees’ morale

Reduction in absenteeism and employee turnover

Effective response to fast changing environment.

�IMPORTANCE/BENEFITS OF TRAINING AND DEVELOPMENT�

• Benefits to the Employee:
• Improved skills and knowledge
• Increased performance
• Helps in earning more money
• Training makes the employee more efficient
• Training increases the satisfaction and morale of employees.

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 METHODS OF TRAINING

ON THE JOB:

Induction

Apprenticeship

Internship training.

OFF THE JOB:

Vestibule training

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• INDUCTION TRANING: Induction/orientation training is provided to a new employee to give relevant information about his position and role in the organization. It is organized by human resources department or seniors of the concerned department.
•  APPRENTICESHIP TRAINING: This type of training is need for the skilled jobs such as plumber, fitter, electrician etc. In this method trainees are put under a master worker.

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 INTERNSHIP TRAINING: This type of training is provided jointly by educational institutions and business organizations. A student carry his classes in the educational institution, and at the same time he makes practice with the business organization to get practical training.

VESTIBULE TRAINING:

In this method actual work environment is created in the class room and the trainees use same material and equipments as used in the factory. This is done in the cases where employees are required to handle sophisticated machines and equipments.

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