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Seniors, Handicapped and ICTs*

Combating: E-Exclusion

The Digital Divide

Electronic Illiteracy

Spreading Internet Culture

Solidarity in the Digital Society

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E-SENIORS

LIFE BEGINS AT 50

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*Information and Communication Technologies

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I - Goals :

The aim of the E-SENIORS association is to fight against e-exclusion by providing access to and training in ICT for seniors and/or disabled, with the purpose of: :

• bridging and shrinking the digital gap between generations;

• caring for elders by fighting against senior isolation, and;

• opening new horizons for the efficient use of free time.

The association was officialy created in 2005

Staff: 11 employees for 4 associations (+ ejuniors m3cube womeuropa+ volunteers + students/interns

funding from town, region, health services, private health insurances, cultural centers, social centers, Europe ESF

To promote seniors’ use of computers and internet

To narrow the generational gap in using and understanding technology

To improve communication and prevent isolation

To implement lifelong learning principles

A societal project �Promoting access to ICTs (information and communication technologies) for seniors

Juniors/Seniors :

Let's bridge and shrink the digital gap between generations !

We have not far from 900 users in our database and 200 members

We are concerned with action close to the user

But we take also part in thinktank meetings (FING plus longue la vie, Secretariat d’Etat aux Ainés, DUI, TIC Actives) , conferences (we organize some of them)

Annual EPN conference

Internet party every year

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The “Positive” Context

Increased Life-Expectancy:

1.3M seniors > 85 years old (France)

Advertisements, family and society have convinced seniors

that digital technology is:

“in” and the way to stay “connected”
a tool to maintain individual autonomy
a way to combat isolation

As a result, seniors no longer want to be left

in the dark. In a way, they no longer have a choice.

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The “Other” Context

Lack of infrastructure outside of cities

40% of the French (8M seniors) are not equipped

High cost of equipment: E-Sidor, Magui, Ordissimo, etc.

Solution: Recycled Computers

BUT:

Steps must be taken to bring about demand

Subscription Cost

Solution: Subsidized Internet Subscription

Fear of the Machine

“I’ll never get it”; “at my age, why bother?”

Solution: E-SENIORS – to educate and enlighten!

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Our Target Public (1)� Retired Seniors

For the retired and able-bodied , E-Seniors offers:

group classes adapted to rhythm and needs
advice about equipment
home computer assistance

To achieve:

better use of free time
reduced isolation, increased “connectivity”
facilitated access to information and training
simplification (administrative formalities, purchases, etc.)

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Lifelong learning is one solution to active aging�It is a necessity with the development of technologies�More important, nearly half our seniors did not obtain the baccalaureat

Our target population used to come from middle and upper classes of society

67% of our public are women

Now we have lower classes = we know this because

we ask for financial contribution based on family income

Centre d’Animation Daviel

Centre d’Animation Mercoeur

Centre d'Animation Oudiné

Centre Culturel Medem

Centre Kremsdorf (OSE) 16, rue du Pont aux Choux Paris 03

Centre Social CAF 4, rue d’Annam Paris 20

Centre Social CAF 295, rue de Charenton Paris 12

La Petite Rockette 6, rue Saint-Maur Paris 11

Macaq 123, rue de Tocqueville Paris 17

MDA 15 22, rue de la Saïda Paris 15

Et aussi …. Bois-Colombes (92); Savigny le temple (77)

+ Cours spécial Macintosh en individuel�

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Our Target Public (2)�The Handicapped (often Seniors)�

Similarity to the problems encountered through the effects of age and certain handicaps (memory loss, visual and auditory deficiencies, etc.)

For this group, ICTs are made accessible through:

advanced hardware and software technologies
accessibility standards

This means:

access to work, training and information
simplified communication

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Our Target Public (3)�Seniors receiving in-home support/care services�

Their number is growing because:

Retirement homes insufficient in number and expensive
This is a reflection of government strategy
Seniors prefer “a place of their own”

For this group, ICTs facilitate autonomy and are tools for:

communication = an end to isolation
remote assistance = medical and social follow-up care
prevention = smoke and fall detectors
cognitive stimulation = warding off depression and memory loss

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Our Target Public (4)� Day Care Centers�

MCI/Alzheimer’s Patients (“younger” individuals)
Mentally Handicapped (all ages)

Cognitive and/or physical

stimulation through:

simple use of email and

surfing the Web

interactive games on consoles

or via the Internet

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Our Target Public (5)�Retirement/Nursing Homes�

It’s not enough to:

provide food and personal/custodial care
install a TV in a common-room

Leisure-time activities are also essential!

Here, ICTs can “come into play” via:

Magui, E-Sidor or Ordissimo = simplified computers
stimulating group activities

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Seniors and Work (1)

the 45/50+ year-olds who are/want to be productive and gainfully employed
retirees, including those with a volunteer activity, or a paid activity as an additional source of income

who have been E-excluded:

have never been trained on computers
have never needed them in their professional lives

Similar situation for some long-term unemployed, workfare/welfare recipients, housewives, etc.

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Seniors and Work (2)

They need the Internet and the Web to:

create résumés/CVs and write letters
email this information and receive responses, etc.
access job-related websites

and require:

simplified training with a minimum of technical jargon
a convivial and reassuring setting

in order to:

overcome defeatist attitudes
achieve self-confidence

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Our Activities (1)

Basic Introduction

For beginners (customized rhythm and objectives)

to acquire Internet culture
to demystify/gain control over these machines
to learn how the Internet can make life simpler

little technical jargon

conviviality

1 instructor per 4 students

lots of practice

with PATIENT, often “senior,” instructors

Equipment-purchasing advice and assistance

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NEW!

Learn

to use iPads!

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Our Activities (2)

Home Computer Assistance

Installation

First Steps

Solving Minor Problems

Training (for those receiving in-home support/care services)

50% tax reduction (“Human Service Programs”)*

Volunteers for people living a precarious existence

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*for employers in France

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Our Activities (3) � (ICT) Games for Health

Games to play alone against the computer:
bridge, chess, crossword puzzles, scrabble
sudoku, solitaire, video games (SimCity)
Cognitive Stimulation (especially MindFit)
forgetting worries; breaking the routine

• Network games: scrabble, bridge, Second Life

social link is virtual
no need for regular partner

Note: lack of video games like MYST for 40+ year-olds.

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Our Activities (4) Digital Exergaming/Gamercize and Memory Workshops�

Mens sana in corpore sano = combine physical and mental exercise

Adopted by all ages: intergenerational Wii battle competitions!

Even in a wheelchair, one can be an active player!

Interactive video games for:

Physical Exercise = “Fit”ness for Seniors!

Wii console + Fit Balance Board: tennis, golf, slalom ski,

dance, bowling, Cyberbike, Brainbike

Cognitive Stimulation = to ward off memory loss

Wii Console:

Cerebral Academy

Happy Neuron Academy

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Wii mote plus :

Improves accuracy and movement recognition of the Wiimote

(digital ) exergaming �The physical games are also requiring mental!�• The games are more modern (new technologies): seductive young immediately�They were gradually adopted by all ages and all the family -> approximation allows the use of intergenerational digital game allows reconciliation between the generations�•�• They allow physical activity - no real movement - - salon -> dependents can become actors / active�• who can create social bonds if played in a group (with a facilitator eventuellemnt): cerebrum, Who Wants to Be a Millionaire, Happyneuron

Wii Cyberbike

Exerbike connect and play

Brainbike

Intergenerational “WII battle” (with interactive Nintendo games) competition in Daviel cultural center (Paris 13th quarter)

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Senior Cyber Club�

A “Bundle” of Thematic Workshops

E-Administration

Digital Photo/Video Club

Audio (Audacity) and Music (Cubase) Applications

Intergenerational Memories Collection/Transfer

Blog Writing -> E-citizenship Awareness

Interactive Messaging/Visual Chat

Social Networking/Forums

Computer Karaoke

Sightseeing with Google Earth

English Conversation and Language E-Learning

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Facebook : a lot of groups : les seniors du numérique, e-seniors , vive les seniors sur facebook

Facebook is a social utility that connects people with friends and others who work, study and live around them

Give one’s opinion about social subjects…signing petitions..trip advisor…being an actor in life

E-administration : The weather sites are the most viewed Web

Complete On-Line Management/Information :

For everyone: Taxes, social security, weather, public services, civil formalities, bank accounts

For retirees: Retirement calculations, culture and travel sites

For the world of work: Job-search sites, social benefits/services

Partner search

“Memoires of the street” workshop =radio Metallos

Collection, editing and publication of short stories from the testimony and the recollections of elderly people with the help of younger ones for intergenerational transmission of cultural heritage

Audio recordings, writings, photographs, video, and others will be used for the collection of the testimonies.

The workshop undertakes to learn and use new digital tools. The collected information is then formatted and published on a dedicated Internet site.

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Improving Senior Employability

The Basics of ICT:

Word, Email, Internet Searches

New ways of working:

Part-time; teleworking
Business creation
E-Commerce

Virtual Storefront (Site) Creation

Serious games for job-interview simulation

Social networks – proximity networks

For non-profit or volunteer organization staff or volunteers:

PowerPoint/Excel

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Good Practices in France �+ Senior Lobbies

E-SENIORS INSTITUTE = support for:
research and development
dissemination of information and best practices
adapted training
e-accessibility (WAI-Age project)
e-inclusion of seniors and the disabled
an essentially bottom-up approach to meet users’ needs
City Seniors Council (“Conseil des seniors”)
CAFÉ des AGES (Association “Vieillir c’est Vivre!”):
Occasional, informal meetings between young and old

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E-SENIORS Institute (funded by E-Seniors, Ideose and BBS )

WAI guidelines to better address requirements that additionally benefit people who experience a combination of changes in abilities due to ageing

City senior council “Conseil des seniors” in several Parisian districts

Expressing the needs of the senior citizens

Participation in decision-making processes

Monitoring the situation of senior citizens

Café des ages

Occasional informal meetings between younger and older people with predefined discussion subjects in convivial public places :

getting together to understand each other better!

Get acquainted, dialogue, share experiences by the way of :

•Citizen debates

•Discussion forums

Colloquiums to reflect on ways to:

•enable different generations to live together

•to put forward joint projects

The operation "coffee ages" was initiated the Association Act 1901 "Aging is about living!", Chaired by Paulette Guinchard, former Secretary of State for Seniors and Vice-President of National Assembly and vice-chaired by Denis Jacquat, UMP deputy from the Moselle. This association has the aim of creating a citizens' movement to highlight the relationship between generations, to change our view on society and its organization.�To do this, the association offers to players who want to organize a "coffee of the ages", a meeting place for people of all ages talking for about two hours around the statement "age is life: tell, "which is downloadable below.�So, you too can participate in this operation by starting a coffee ages from the school and in your town or your neighborhood.

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Our EU Projects

Partnerships for an exchange of European best practices:

Anschluss Café - (Students to Senior Citizens: ICTs…)
Mehrgenerationenhäuser
Cellular phone + Internet banking courses
S@S - School of Active Seniors
Senior Computer Olympic games (Teachnet)
Credit points for schoolchildren helping seniors (Tandemsgo)
Senior volunteer exchange (Conscious Senior E-Citizen)
Aula de Mayores (Ecom45+)
e-STAS (Symposium on Technologies for Social Action and

Citizen Empowerment) through ICTs

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Mainly initiated thru European funding

Education and Culture Directorate-General

LIFE LONG LEARNING principle

Grundtvig learning partnerships

We learn good practices from partners

Multilateral projects

ICT/PSP (ICT Policy Support Programme)

2010 :European Year for Combating Poverty and Social Exclusion

And next to target (for us) :

Ambient Assisted Living (AAL) programme

ICT for seniors : PROJECT GRUNDTVIG :

CZ DE FR FI PL

Learning in later life: Students to Senior Citizens: ICT and inter-generation communication

Czech republic : computer home assistance by young students

Germany : Anschluss Café in Selb : activities/conferences about and with computer as collecting recipes from different countries or stories from the town and printing out a booklet.

And other offers without computers : using GPS, mobile phones, health courses

Germany : Mehrgenerationen Haueser : casual meeting place for people of different age groups and, hereby, the possibility of competencies and skills exchange to each other's benefit.

Finland : courses about mobile cellular phones and internet banking

Poland : S@S (School of Active Seniors) in the Regional Library of Krakow : under others, to stimulate civil activity of senior citizens, improve the inter-generation dialogue, to increase their participation in events organized by cultural institutions and to be active in associations

Czech republic : computer home assistance by young students

Teachnet

learning and teaching

with seniors and youth »

DE PL FR FI

The project based on the knowledge of a previous partnership which tried to make the access to new technologies easier for older citizens. It is aimed on teachers in the adult education with special offers for senior citizens. Target-group-specific training methods and individual support at the studying makes it possible to use existing knowledge profitably.

Tandemsgo project

PL FR GR MT PT SI SK TR

Malta : Study credit points for schoolchildren helping seniors to use computers in retirement homes

ECOM45+

SP IT HU FR EE (Estonia)

The first aim of this project is to explore a multidisciplinary approach to ICT (Information and Communication Technology) education for people from their mid-to-late forties and seniors. Issues such as: (a) How can these people integrate themselves in the current scenario performed by the application of ICT in new forms of work organization and new niches of employment or civic engagement? (b) How can they be encouraged to have a longer working life as professionals or volunteers? Or, (c) Which pedagogical methods and practices can promote learning processes for that purpose?, they all are vital questions that underlie this project

Conscious Senior e-Citizen

The main objective of the Project is to make older people life in modern IT Word easier and more comfortable

TR CZ FR GR SP

www.cibervoluntarios.org

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EU: eBazaar�Grundtvig Multilateral Project

E-market web portal where seniors can sell goods and services:

Overall tasks (training, marketing, administrative, logistics) for all e-entrepreneurs are supported in a collective way.

Stimulation and help (coaching/training) for unemployed/retired aged 50+ to help them develop/promote skills, experience or creative hobbies by starting their own e-business.

New auto-entrepreneur status for limited turnover:

no sales = no taxes (for 3 years); no minimum capital

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création d’entreprise (auto-entrepreneur) dans l’économie numérique

DE UK IT TR AU FR + Bagso

18, 7 million people aged 45-64 years�4 million people aged over 65 years�The number of unemployed 45-64 years: 810,000

�maximum limit for autoentrepreneurs � € 80,000 for a business purchase / sale� € 32,000 for a business services).

Project will stimulate target group to learn a new qualification and/or to start their own e-business. Coaching and a training course as well a dialog platform to share good practice and advocate changes in attitudes of older people themselves and society are outputs of the project..

WHO =Target: unemployed and retired people 50+ and encourage and train them to provide service and/or goods either with their already existing skills and experience like teachers, translation, web designer, accountants, hairdresser, tailor, masseur, cook, elderly care services, gardener, or with their creative hobbies; photographing, painting, writing, sewing, woodworking

WHAT: Enhancing the sense of initiative and entrepreneurship; providing guidance and improving older people´s employability, revalue and upgrade their competences and knowledge

HOW: creating a pool as an e-market by using internet to sell goods and services. In order to support and organise these new entrepreuneurs we establish in each partner country (DE,AT,FR,IT,TR and UK) an virtual bazaar (webspace) which overtakes the overall tasks (training, marketing, adminsitrative) for all entrepeneurs in collective, so they are embedded in a “collective entrepreneurship” instead of struggling individualy with similar problems

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EU: HeUritage�Grundtvig Project

Heritage: transmission + promotion

of local culture and history

AGE: refers to senior citizens
developing European citizenship
in dialogue with younger generations
using new technologies: a web database tool with a multilingual environment interface

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LLM (Long Lasting Memories) (1) European ICT/PSP project

a countermeasure against age-related cognitive decline
combining cognitive exercises with physical activity
in an (optional) advanced ambient-assisted living environment
in individual homes, in care centers or hospitals
integrated ICT platform with 4 components

1- Cognitive Training Component (CTC)

as BrainFitness and Gradior software

using touch screen interface

2- Physical Training Component (PTC)

as Wii devices, ergometers and treadmills

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LLM will offer support to elderly people and their relatives and families, by

monitoring of day to day activities of senior citizens and identifying imminent hazards,
helping them maintain their functionality in everyday tasks and communication,
increasing their self-esteem and alleviate symptoms relevant to cognitive decline, their loneliness and potential depression.

Objectives :

Verify the technical, organisational and legal feasibility of LLM service along the complete value chain of stakeholders

Partners GR DE AU UK SP

Pre-Pilot Planning: Detailed design of the pilot programme, including:

Establish metrics-based objectives for the pilots
Define methods for data collection and analysis
Training (technical and process)
Logistics
Development of quality control/auditing process
Development of all feedback mechanisms and procedures

Pilot Test Phase

Pilots conducted in each country, scheduled to align with planned iterations
Technology deployment
Training
Pilot Iterations

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LLM �(Long Lasting Memories) (2)

3 - Independent Living Component (ILC) =

eHome (using Gerontechnologies)

4 - Central Management System(CMS)

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EU: STIMULATE �(Ambient-Assisted Living Project)

STIMULATE helps seniors plan their prospective travel activities via TV

and PC terminals. They also can receive itinerary optimization and local

assistance via mobile phones when “on the go.”

AIMS:

To support older people in their daily activities to enhance

life quality with easy-to-use and “à la carte” assisted

travel planning

To facilitate local and longer-distance travel by healthy

seniors (aged 55+)

To review and assess the mobility, travel and assistance

requirements of senior citizens

To align and integrate available technologies to the

needs of senior citizens

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EU/AAL: NACODEAL� (Natural Communication Device for Assisted Living)

The idea behind the NACODEAL project is to provide a new type of easy-to-use technology tool for elders to face problems of memory loss and keep them connected to today’s information society.

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NACODEAL will provide a guidance service through Augmented Reality

technologies to enable elders to be self-sufficient despite memory loss.

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Health and ICTs: �PIPELINE Portal Project

A web-based platform as a thematic network between:

people with special needs/patients (people with Alzheimer’s in our case trial)
caregivers (families, nurses, etc.)
professionals (doctors, nurses, institutions, etc.)
for an exchange of best practices among people

facing similar problems;

to obtain advice and information about the latest technologies or advances in medicine

A service based on the concept of:

SOCIAL NETWORKS

HEALTH 2.0 = participatory healthcare/patient empowerment

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Health 2.0 : "The use of social software and lightweight tools to promote collaboration between patients, their caregivers, medical professionals, and other stakeholders in health" = participatory healthcare and Patient 2.0 Empowerment

(Portal of practical Information and good Practices and Empowerment by local mutual sharing in the fight against the isolation of people with neurodegenerative diseases and family caregivers)

A thematic network that provides the connection between

a service based on the familiar concept of SOCIAL NETWORKS

Objectives :

Establish a platform for exchange between people who are facing similar problems

Help isolated people to create contacts with caregivers or others in their situation

Create a link between professionals and recipients of services to optimize

Allowing professionals to find demand for their services and thus ensure a certain stability

Allowing claimants services to exchange information on service providers and make useful recommendations for all

Encourage the exchange of good practices among users

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Health and ICTs: � Ideas and projects on the way

DDR (Dance Dance Revolution) for Seniors
Lightspace Floor and Wall
Silverfit (games for geriatric rehabilitation)
Fitviewer/Cyberbike
M@D (ambient-assisted living): the electronic housekeeper 24/7
“Proxima” package of cell-phone accessible local/neighborhood services

(geolocalization of public services)

Nintendo Wii-Fit helps elderly fallers

And above all…we must train the trainers!

Come to our "National Week of Retired and Elderly Persons” in October!

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Dancetown

DanceTown has the potential to be more recreational and more enjoyable than other types of exercise for inactive middle-aged and older adults.

Another advantage of DanceTown is the potential to exercise at home, with a simple technology that does not require a large space. Moreover, since two dance pads can be connected simultaneously, people can play at the same time.

ESSEX University

Researchers look at how Nintendo Wii Fit can stop elderly fallers

Colchester Campus

Proxima

Connect and play

ConnectAndPlay is operational as a company within the ACTIVE GAMING market. The active gaming market is an innovative market where developments constantly occur. Technologies that have not been discovered by organisations and where opportunities lie for all kinds of organisations. ConnectAndPlay choose to provide these active gaming products but also offer a variety of possibilities with a suitable design to support the unique experience of active gaming.

Fitviewer

FitViewer - is a fitness software accessory, which enables bycicles or fitness bikes to drive through a virtual reality at home. Digital films in high resolution quality of well-known scenic routes through European mountain areas guarantee an interesting and joyful fitness session.

Silverfit

Using computer games to make geriatric rehabilitation more fun and effective

The exercises, now transformed into computer games, are much more stimulating than traditional exercises.

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�E-SENIORS�LIFE BEGINS AT 50�

Thank you for your attention!

For further information:

www.e-seniors.asso.fr

www.eseniors.eu

Monique Epstein:

epstein@free.fr

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