Disciplines
Disciplines
UX
CX
IxD
IA
DevOps
SD
Accelerate interactions.
Ignite to spark change.
CERN
Material
Yorai Gabriel / In Situ Architectes
Complexity rising
Complex Systems Behaviour
Edward Lorenz
Complex Systems Behaviour
Edward Lorenz
Design Sprints
GV
BUY NOW
Enterprise
Design
Stack
Enterprise Design Sprints
Look at everything that matters
Small diverse teams
Continuous improvement
Small iterations
Incremental delivery and fast feedback
Enterprise Design Sprint Flavours
| Focus on questions | Focus on answers |
Visionary | Engagement Sprint to onboard people and drive collaboration | Strategy Sprint to align and devise a direction |
Applied | Experimentation Sprint to generate and validate new solutions | Realization Sprint to develop a shared roadmap |
Case studies
Tackling real world challenges with design sprints
Case #1
Industry
Insurance
Topic
Customer experience
Culture shifts
Location
Tokyo
The big question
How might we foster a culture of customer centricity?
Case #1
Industry
Insurance
Topic
Customer experience
Culture shifts
Location
Tokyo
The big question
How might we foster a culture of customer centricity?
Challenges
Case #1
Industry
Insurance
Topic
Customer experience
Culture shifts
Location
Tokyo
What we did
Engagement Sprint
Case #1
Industry
Insurance
Topic
Customer experience
Culture shifts
Location
Tokyo
What happened, what’s next
Case #2
Industry
Automotive
Topic
Management behaviour
Cultural change
Location
Brussels
The big question
How might we become more collaborative and creative?
Case #2
Industry
Automotive
Topic
Management behaviour
Cultural change
Location
Brussels
What we did
Experimentation Sprint
What we did
What we did
Case #2
Industry
Automotive
Topic
Management behavior
Cultural change
Location
Brussels
What happened
Intersection15 Talk https://youtu.be/AhKNb7kWHvk
Case #3
Industry
Telecommunications
Topic
Product strategy
Social workplace
Location
Berlin
The big question
How might we accelerate development and adoption of the internal social workplace platform?
Case #3
Industry
Telecommunications
Topic
Product strategy
Social workplace
Location
Berlin
The big question
How might we accelerate development and adoption of the internal social workplace platform?
Challenges
Case #3
Industry
Telecommunications
Topic
Product strategy
Social workplace
Location
Berlin
What we did
Realization Sprint
What we did
Case #3
Industry
Telecommunications
Topic
Product strategy
Social workplace
Location
Berlin
What happened, what’s next
“A meeting with 70 people is difficult… but it’s faster than 1000 small meetings in 4–6 months!”
Sprint Story at eda.cx/telekomsprint
Case #4
Industry
Automotive
Topic
Agile organization
Product development
Location
Paris
The big question
How might we design an integrated agile delivery model for a new product to be used with vehicles?
Case #4
Industry
Automotive
Topic
Agile organization
Product development
Location
Paris
The big question
How might we design an integrated agile delivery model for a new product to be used with vehicles?
Challenges
Case #4
Industry
Automotive
Topic
Agile organization
Product development
Location
Paris
What we did
Strategy Sprint
Case #4
Industry
Automotive
Topic
Agile organization
Product development
Location
Paris
What happened, what’s next
Bonus
Industry
Development aid
Topic
Project reporting
Governance system
Location
Eschborn (not far
from Frankfurt)
The big question
How might we make a leap from designing a new governance system to new tools and applications?
What we did
In collaboration with
Using all flavours of Enterprise Design Sprints
In collaboration with
Workstream 1�Engagement Sprint
Envision a platform to develop and monitor strategies
2017
2018
Workstream 2�Experimentation Sprint
Visualize the project portfolio
Workstream 3�Strategy Sprint
Integrate governance rules and guidance for business processes
Workstream 1�Realization Sprint
Build parts of the strategy platform
Workstream 4�Engagement Sprint
Envision a better employee experience
Engagement Sprint: envisioning a platform to develop and monitor strategies
Working together on coherent and compelling vision
Key output
Vision Statement
Key activities
Create positive spaces that make people talk
Use the vision statement as a reference point
Iterate on the vision statement multiple times
Experimentation Sprint: visualizing the project portfolio
Discovering and assessing different ideas
Key output
Illustrations of ideas
Key activities
Individual and group work on specific ideas
Multiple feedback rounds
Seven stretch and breakpoints
How we can respond to real-world constraints and objectives
Why stretch?
GV context
Our context
#1 The design challenge
What can be stretched
When it will break
#2 Duration
What can be stretched
When it will break
#3 Casting
What can be stretched
When it will break
#4 Participation
What can be stretched
When it will break
#5 Activities
What can be stretched
When it will break
#6 Prototyping
What can be stretched
When it will break
#7 Validation
What can be stretched
When it will break
In closing
Let’s think about…
The big questions
Re-think the scope of Interaction design�How to extend our practice to tackle strategic challenges that organizations (clients or our own) and societies are facing?
Learn from disciplines like systems thinking and enterprise architecture�How to use holistic and systemic modelling to make sense of the mess and build shared understanding to plot a way forward?
Extend methodologies�How to adapt the design sprint methodology to a wide range of initiatives and get more value from co-creation workshops?
Innovation
�Transformation
Opportunities
Solutions
The next conference: Intersection18, in Prague in early September!