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Epic Exits: Modern Mastery and Classic Charm in Commencement Planning

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Audience Questions

Please use the QR code to submit your questions for our panel.

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Fluffy was a 24/7/365 team member!

Instant Engagement

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Personalized Connection

over SMS and Web

Happier Graduates & Guests

More Productive Staff

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  • Fluffy reached 8,551 graduates and guests (valid mobile numbers)
    • 3,526 Additional Web Users

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  • Provided more than 1,560 hours of real-time support from April 12th to June 16th

  • Fluffy sent & received more than 133,367 messages!

©2024 42Chat - Proprietary and Confidential

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How did Fluffy support Commencement '24?

Time Saved

Correct Response Rate

Fluffy answered

19,077 user inquiries

Staff Time (Hours)

Fluffy

Instant Answers

Phone Calls

2,544 Hours

Emails

1,590 Hours

©2024 42Chat - Proprietary and Confidential

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What were participants asking Fluffy?

Call to actions via targeted, thoughtful and value added notifications drive user behavior and engagement!

Hi, this is Fluffy from UC San Diego Commencement 2024! Commencement ceremonies start today. Need help getting to any of the venues or checking in? Try asking me, "Where is check in?"

©2024 42Chat - Proprietary and Confidential

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Epic Exits: Modern Mastery and Classic Charm in Commencement Planning