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Superstore Profitability Analysis

Where does the business make and lose money?

Kehinde Odewabi | Python project

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The big picture

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Notebook: Section 5

$2.30M

Sales

$286K

Profit

12.5%

Profit margin

9,994

Order lines

Healthy overall. Profit leaks in specific places.

US retail orders, 2011 to 2014. 5,009 orders, 793 customers.

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Key insights

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Notebook: Sections 5 to 15

2.5%

Furniture margin, against about 17% for the other categories

-$17.7K

Tables: the largest loss of any sub-category

20%

Discounts above this lose money on average

18.7%

Of order lines lose money, $156K in total

37% vs 20%

Average Tables discount, East vs West

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States lose money; TX, OH, PA, IL lose the most

Most of the leakage traces back to deep discounting.

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Furniture: big sales, thin profit

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Notebook: Section 6

2.5%

Furniture margin

17%

Technology and Office Supplies

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Three sub-categories lose money

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Notebook: Section 7

-$17.7K

Tables

-$3.5K

Bookcases

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Discounts above 20% lose money

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Notebook: Section 8

30%+

Average profit turns negative

-$311

Worst average, at 50% discount

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Where the discount damage sits

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Notebook: Section 8

+$321K

Earned with no discount

-$135K

Lost on discounts above 20%

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One in five lines loses money

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Notebook: Section 9

18.7%

Of order lines lose money

-$156K

Total loss on those lines

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Tables: it's the discount

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Notebook: Section 10

+$184

Per line at 0% discount

-$239

Per line at 50% discount

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Tables lose most in the East

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Notebook: Section 10

-$11.0K

Tables profit in the East

+$1.5K

Tables profit in the West

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Central: weakest margin

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Notebook: Section 11

Central earns 7.9% margin and discounts 24% on average.

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Ten states lose money

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Notebook: Section 12

-$25.7K

Texas, the largest state loss

-$70.9K

TX, OH, PA and IL combined

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Profit grew every year

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Notebook: Section 15

Technology drives the growth. Furniture stays small.

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Peak sales, not peak margin

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Notebook: Section 16

Nov: top sales, 10.3% margin. Feb: best margin, 17.1%.

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Segment is not the problem

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Notebook: Section 13

11.5%

Consumer, the lowest margin

14.0%

Home Office, the highest margin

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Recommendations

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1

Cap discounts at 20%

Profitable on average up to there

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Review Central and East discounts

24% and 37% averages

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Reprice Tables, Binders and Machines

Largest loss-making lines

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Audit TX, OH, PA and IL

$71K combined loss