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Language Awareness & Effective Group Collaboration

PRESENTATION

Date: 25 June 2023

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GROUP MEMBERS

ĐẶNG MINH TRIẾT

TRẦN GIA HỘI

NGUYỄN DƯƠNG HIẾU

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Table of Contents

I

Overview of Nominal Group Technique

II

Benefits of Information Packaging

III

Strategies to Enhance Group Collaboration

IV

Methods for Effective Decision Making

V

The Role of Facilitator

VI

Conclusion

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1. Overview of Nominal Group Technique

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What is Nominal Group Technique?

INTRODUCTION

Overview of Nominal Group Technique

“The Nominal Group Technique (NGT) is an approach that was first described in the 1960’s as a procedure to facilitate effective group decision-making in social psychological research.” (Delbecq & Van de Ven, 1971)

André L. Delbecq (1936-2016) & Andrew H. Van de Ven (1945-2022)

Generating ideas

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Prioritizing ideas

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Purpose of Nominal Group Technique in Group Decision Making

INTRODUCTION

Overview of Nominal Group Technique

providing a structured process for generating and prioritizing ideas

reaching a consensus on the best course of action

ensuring equal opportunity for everyone to contribute their ideas

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The steps involved in conducting an NGT session

INTRODUCTION

Overview of Nominal Group Technique

Adapted from Nominal Group Technique. (n.d.). https://chess.wisc.edu/niatx/content/contentpage.aspx?NID=147

Define the problem

Select participants

Introduce the NGT process

Generate Ideas Individually

Share Ideas

Consolidate ideas

Rank ideas

Discuss top-ranked ideas

Make a decision

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The steps involved in conducting an NGT session

INTRODUCTION

Overview of Nominal Group Technique

1. Define the problem

Ensure all participants have a clear understanding of the problem or issue

2. Select participants

Choose participants with knowledge and expertise related to the problem or issue

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The steps involved in conducting an NGT session

INTRODUCTION

Overview of Nominal Group Technique

3. Introduce the NGT process

  • Explain the purpose of the NGT
  • Outline the steps involved
  • Describe the expected outcomes

4. Generate ideas individually

  • Allow each member to generate ideas independently and anonymously
  • Encourage them to contribute as many suggestions as possible
  • Ensure every person's voice is heard equally

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The steps involved in conducting an NGT session

INTRODUCTION

Overview of Nominal Group Technique

5. Share ideas

  • Each member will be asked to share their perspective
  • No debates or criticism are allowed

6. Consolidate ideas

  • Discuss each idea to ensure that everyone understands it
  • Focus on the most significant patterns to maintain efficiency
  • Ask questions and seek clarification

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The steps involved in conducting an NGT session

INTRODUCTION

Overview of Nominal Group Technique

7. Rank ideas

  • Enables individuals to have a comprehensive & detailed understanding of the decision-making process
  • Each member independently ranks the consolidated list of ideas according to their preference

8. Discuss top-ranked ideas

  • Explore the pros and cons of each idea
  • Identify any potential challenges or obstacles in implementing each idea
  • Consider the implications of each idea on the decision-making process

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The steps involved in conducting an NGT session

INTRODUCTION

Overview of Nominal Group Technique

9. Make a decision

  • Reach a decision based on a consensus of the group
  • Ensure everyone agrees on the best course of action

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Advantages of Using NGT in Group Discussions and Decision-Making Processes

INTRODUCTION

Overview of Nominal Group Technique

Equal Participation

Creativity & Innovation

Structured Process

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Advantages of Using NGT in Group Discussions and Decision-Making Processes

INTRODUCTION

Overview of Nominal Group Technique

Equal Participation

Group members are encouraged to think outside the box.

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Advantages of Using NGT in Group Discussions and Decision-Making Processes

INTRODUCTION

Overview of Nominal Group Technique

Creativity & Innovation

All group members have an equal opportunity to contribute their ideas.

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Advantages of Using NGT in Group Discussions and Decision-Making Processes

INTRODUCTION

Overview of Nominal Group Technique

Structured Process

NGT provides a structured process for decision-making that ensures all ideas are considered and reflects the views of the entire group.

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2. Benefits of Information Packaging

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Information packaging and its benefit

INTRODUCTION

Benefits of Information Packaging

Information Packaging

How information is presented and organized in order to convey meaning effectively to the receiver

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The concept of chunking and the advantages

INTRODUCTION

Benefits of Information Packaging

Chunking concept

Breaking down information into smaller in order to reduce cognitive load, increase processing efficiency, and improve comprehension and recall.

415-555-1234 vs 4155551234

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The concept of chunking and the advantages of visual aids

INTRODUCTION

Benefits of Information Packaging

Benefit on chunking information

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INTRODUCTION

Benefits of Information Packaging

The advantages of visual aids

  • Improved audience engagement
  • Increase retention
  • Professionalism
  • Increased accessibility

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3. Strategies to Enhance Group Collaboration

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INTRODUCTION

Strategies to Enhance Group Collaboration

Enhance collaboration within a group.

Enhance open communication

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INTRODUCTION

Strategies to Enhance Group Collaboration

Enhance collaboration within a group.

Respect and honest feedback

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INTRODUCTION

Strategies to Enhance Group Collaboration

Enhance collaboration within a group.

Assign roles and responsibilities

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4. Methods for Effective �Decision Making

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Method 1 - Consensus

  • Aiming to reach a decision that is acceptable to all group members. It involves open discussion, active participation, and an emphasis on finding common ground.

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  • Promoting inclusion (Note: “diversity & inclusion” is popular now!) and encouraging everyone to contribute to the decision-making process.

INTRODUCTION

Methods for Effective Decision Making

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Method 2 - Voting

  • Decisions are made based on the majority's preference. It is a more efficient approach when time is limited, or consensus cannot be reached.
  • Majority voting ensures that decisions are made promptly, but it may not fully consider, or even exclude, the preferences and concerns of the minority.

INTRODUCTION

Methods for Effective Decision Making

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Consensus – pros and cons

  • Advantages: this method promotes a sense of ownership and commitment among group members. It ensures that decisions reflect the collective wisdom of the group, and therefore encourages collaboration and cooperation.

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  • Disadvantages: the process of reaching consensus can be time-consuming and may require significant effort to address conflicts or differing opinions. It can also be challenging to balance the needs and preferences of all individuals within the group.

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INTRODUCTION

Methods for Effective Decision Making

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Voting – pros and cons

  • Advantages: quick decision making, especially in situations where time is limited, or urgent action is required. It provides a clear outcome and simplifies the decision-making process.

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  • Disadvantages: this method may ignore minority opinions, leading to potential dissatisfaction or disengagement. Besides, it is oversimplified, as all nuances or complexities of a problem might not be taken into account.

INTRODUCTION

Methods for Effective Decision Making

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Examples of method applications

  • Business setting: in a budget meeting, consensus is quite impossible. Therefore, majority voting can be applied so that a decision can be reached in a timely manner.
  • Academic setting: in a foreign language class, in order to choose the best way to translate, for example, a Vietnamese proverb to English, voting can be used among some translated versions by the students.

INTRODUCTION

Methods for Effective Decision Making

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5. The Role of Facilitator

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Some roles played by a facilitator in group discussion

  • Managing the Group Process: guiding the group through discussions, ensuring that everyone has an opportunity to contribute. They encourage active participation, maintain a respectful atmosphere, and keep the conversation focused on the agenda.
  • Promoting Collaboration: Facilitators facilitate effective communication and cooperation within the group. They create an environment where diverse perspectives are valued.
  • Ensuring Decision-Making Procedures: Facilitators ensure that decision-making processes are followed, whether by consensus or majority voting. They help the group reach a conclusion, summarize key points, and ensure that decisions are properly recorded.

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INTRODUCTION

The Role of Facilitator

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Some skills needed by a facilitator

Active listening: actively listening to group members, encouraging open dialogue & fostering effective communication. They ask probing questions, paraphrase ideas, & ensure that everyone feels heard & understood.

Neutrality: Facilitators maintain neutrality & impartiality, ensuring that no single opinion dominates the discussion. They facilitate an inclusive environment where all perspectives are respected.

Conflict Management and Problem-Solving: handling conflicts that may arise during discussions or decision making in a constructive way.

The Role of Facilitator

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6. CONCLUSION

Effective group collaboration and decision making 🡪 Nominal Group Technique, information packaging, brainstorming, & strategies such as Encourage open communication, Respect and honest feedback, Assign roles and responsibilities.

The role of the facilitator 🡪 Ensuring that group discussions and decisions are productive.

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REFERENCES

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THANK YOU FOR LISTENING!

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