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Designing a train the trainer programme for your affiliate or community group.

Building Capacity

Dr Sara Thomas

[[user:lirazelf]] & [[user:Sara Thomas (WMUK)]]

Programme Manager

Wikimedia UK

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Sara Thomas

Programme Manager, WMUK

sara.thomas@wikimedia.org.uk

[[user:lirazelf]]

[[user:Sara Thomas (WMUK)]]

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tinyurl.com/BCWiki23

Etherpad for today - contains links & notes

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Part one - case studies from WMUK work 2019 onwards

Part two - Train the Trainer planning tool

tinyurl.com/BCWiki23

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This is how it started….

tinyurl.com/BCWiki23

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…this is how it ended up

tinyurl.com/BCWiki23

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The needs of your chapter are not necessarily going to be the same as for mine.

….but there are things that I can share that I hope will be helpful.

tinyurl.com/BCWiki23

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A little bit of background

Wikimedia UK wiki / WMUK Train the Trainer Dec2022 5, CC-BY-SA, Esma Gjertsen / Train the Trainer in progress, CC-BY-SA, Sara Thomas

tinyurl.com/BCWiki23

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Next: what we’ve been doing since 2019

…and I’m going to focus on how we designed courses according to:

* Need / benefit

* Resource / framework

* Risks / mitigation

* Lessons / evaluation

tinyurl.com/BCWiki23

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2019 - Scotland

Needed more trainers in Scotland
Moderate budget
Pre-and post-course support agreed
Focussed on teaching / training methods, not wiki-skills
Cohort approach for bonding & peer learning
In-person training for in-person sessions…. no one had even heard of Zoom at this point…

Glasgow November 2019 cohort

TtT Group shot, Sara Thomas, CC-BY-SA

tinyurl.com/BCWiki23

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2020 - online training for online trainers

Needed to train existing trainers how to deliver online
Brainstorming sessions held with volunteer pool
Again worked with external trainer
Training was both on designing training & tools for digital delivery.
Different design - shorter for online
Gained learning & reflections on supporting wider training pool

tinyurl.com/BCWiki23

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2021/2 - Delivering a particular workshop

Different approach - how to deliver a defined product.
Started to develop more support for existing trainers during 2021
All held online - and included a public editathon that they would attend as “Participant observers.”
It was still a lot of work.
Follow up was harder.
Felt more risky - less close to the participants.

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Dec. 2022, hybrid

Hybrid session!
New Volunteers Coordinator - more resource
Day of TtT + a day of training on partnerships
Pre-course bonding on Slack
Training sent out only if participants wanted it
Great to include existing trainers
Not enough time to “practice”

December 2022 hybrid cohort

Esma Gjertsen, CC-BY-SA

tinyurl.com/BCWiki23

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Priorities & challenges for 2023

Ensuring that the standard of training is still high even though we have less contact time

More extensive pre-course training & follow-up support

Bringing back some of the “tips & tricks”

Focusing more on learning styles as well as delivering a product - our product can be more flexible

tinyurl.com/BCWiki23

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Things to consider:

These are just starting points!

Define audience & need
Call for participants - you can be selective!
Budget - venue - number of participants
Define learning objectives, and let these dictate content. Include “soft” skills as well as factual knowledge.
Find the right trainer
Pre-course and post-course support
Look at risks, and plan to mitigate them - eg, getting the right candidates, attrition, etc.

tinyurl.com/BCWiki23

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tinyurl.com/BCWiki23

This folder contains the workbook examples

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Workbook 1 (a)

6 minutes

Answer the questions and fill in the first part of the form “Assessment questions”

Doesn’t have to be everything! This is just about making a start.

tinyurl.com/BCWiki23

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https://docs.google.com/document/d/1DAlOrQ4Ht672d9qd1iDPBC6e4NR-OI-RicMkCCSIzhM/edit?usp=sharing

https://docs.google.com/document/d/1f9RFXXwn5wXdHhHxcirpfkz4ChsuDva8yun23P0q6DM/edit

If the answer to the question “what resource do I have, what framework does this fit into” is NOTHING, then you have a capacity issue which cannot be fixed by volunteers. Your first port of call, in my opinion, to fix capacity, first of all, is not volunteers, it’s money. You can’t patch volunteers to fill in staff time if the staff have no time to support the volunteers.

If you’re a chapter or affiliate that doesn’t have funding, or doesn’t have staff time, then it’s a similar question - tbh could be the same question - which is “how much time can I give to this, how do I get extra time” - in that case, then you may need to be looking at “what do i need to sacrifice in my current programme of work to get the time to invest in volunteers so that I can derive the benefit of the extra capacity that they are going to give me?”

That might mean putting other things on hold, or dropping something that’s less important, or it might mean putting volunteer training on hold for a longer term strategic plan of building capacity.

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Does anyone feel comfortable to share what they’ve written, and for me to use them as an example for the next section?

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Workbook 1 (b)

6 minutes

Answer the questions and fill in the second part of the form “Scaffolding & container”

Doesn’t have to be everything! This is just about making a start.

tinyurl.com/BCWiki23

Add photo

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Workbook 2

This is an optional follow up…

… and it’s just a way for you to start building a more practical plan of how to get started.

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This is what my 2023 plan currently looks like…

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Any questions?

sara.thomas@wikimedia.org.uk

[[user:Sara Thomas (WMUK)]]

[[user:Lirazelf]]

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Speakers

Tuesday, August 17 (19:30-20:30 UTC)

First name, Last name