Enabling Two-Factor Authentication
Follow this quick reference guide to set up two-factor authentication using Webmail, or visit our Knowledge Base for full step-by-step instructions. This no-cost security feature helps protect email accounts from unauthorized access.
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Find two-factor authentication in Webmail settings
Navigate to Settingselect Password from the left-side menu. Below the Change Password section you will see a Two-Factor Authentication section with two options.
Select your preferred method of authentication
You have the choice of using an app or having codes sent via SMS. To use an app as your authentication method, select Google Authenticator. Don't worry if you’re using a different app — any standard authentication app will work. If you prefer to receive the authentication code via text message, select Enable with SMS. For both methods, you will be prompted to confirm your email account password in order to enable two-factor authentication.
Enabling with Google Authenticator
Scan the displayed QR Code with your Authenticator app to add it to your list of authenticated accounts. Then enter the code displayed in your Authenticator app into the Verification token field in the Webmail interface and click Save to finalize the connection.
Enabling with SMS
Once you’ve entered your email account password and phone number, watch your phone for an SMS with a 6-digit authentication token. Enter this token into the Verification token field in the Webmail interface and click Save to finalize the connection between your phone number and email account.