Executive Staff Meeting
Monthly Business Report
October 2021
Mission Statement
CHIEF OF FIRE
ERNEST MALONE
OUR MISSION: PROTECTING LIVES, PROPERTY AND THE ENVIRONMENT WHILE SERVING OUR COMMUNITY WITH COURAGE, COMMITMENT AND COMPASSION
Agenda
Chief Wheeler’s Presentation
Fire & Life Safety Division
Division Chief of Fire & Life Safety – Fire Marshal
Michael Beard
Assistant Fire Marshal
Captain Steve Rowland
Commander of Fire Investigations
Battalion Chief Trevor Hanshew
Director of Public Education/ Survive Alive
Captain Aleatha Henderson
Inspections/ Plan Review
Public Education
Fire Investigation
Division of Fire & Life Safety
Verification of Efforts
Subject Matter
What is effective
Division Chief Fire & Life Safety – Fire Marshal
Inspections/ Plan Review
Assistant Fire Marshal
Plan Analyst
Deputy Fire Marshals
Public Education/ Survive Alive
Director of Public Education / Firefighters Survive Alive
Assistant Director of Public / Safety Survive Alive
Public Educators
Programs
Events
Fire Investigation
Key Areas of Responsibility
Origin and Cause
Arson
Fire Reduction
Safety Message
Trust the Science
Code 700 Serious
Education
2021
Annual Business Plan�Goals
�
Sheryl Stephenson’s Presentation
IFD Communications
Training Classroom setting
Certifications – 3 weeks
Classroom – 1 to 2 weeks
Training�On-the-job
Module one
Module two
Module three and four
Day to day - Telecommunicator
Answer calls
Dispatch response
Control op groups
Answer other radio traffic
Day to day - Supervisor
Does not answer calls
Answer questions
Monitor operations
Day to day – EMS Position
Answer all FD-NOR/FD-SOU traffic
Call hospitals for med reports
Monitor IHERN
Look up/call apartment maint
Where’s Waldo?
Radio
CAD
Challenges
Staffing shortages
Higher call volume
Lack of resources
2021
Annual Business Plan�KPIs
�
IFD
NEW ESM GOALS PROGRESS FORM FORMAT
New Format
Same month as the day you are filling the form out
What have you done since the last time you filled this out?
What are you committing to do over the next four weeks?
IFD
NEW EXECUTIVE STAFF MEETING FORMAT
New Format
Community Risk Reduction
Planning
Community Risk Reduction
Goal 1.1 - By Q4 of 2021, the agency will achieve a Public Protection Classification rating of Class 1/1Y from the Insurance Services Office and Verisk.
Annual Commitment – The department will provide all the requested documents before and during the scheduled assessment.
Expected Outcome – The department will reach Class 1/1Y status, lowering insurance rates for the community’s property owners.
Planning
Goal 1.1 – ISO Class 1
Last Month’s Commitment
Hoping to hear the results in November
Last Month’s Action
No new news.
Next Month’s Commitment
Hoping to hear the results in November
Community Risk Reduction
Planning
Community Risk Reduction
Goal 6.9 - By Q4 of 2024, the Planning Office will perform a unit hourly utilization study for all frontline emergency apparatus.
Annual Commitment – The planning office will create a formal methodology and begin the process of conducting the first UHU by the end of 2021.
Expected outcomes – The UHU will allow the department to identify the different demands placed on its apparatuses around the city, including run loads, trainings, and details. This information can be used to “spread the wealth” and help determine where new stations or apparatuses should be placed.
Planning
Goal 6.9 – Unit Hourly Utilization
Last Month’s Commitment
Will produce the first round of reports for responses, training, and details
Last Month’s Action
The initial UHU reports for each apparatus's commitment time were produced.
Next Month’s Commitment
Assembling a group to produce a survey for each station to capture the average time spent on daily tasks that are otherwise unable to be tracked.
Community Risk Reduction
Planning
Community Risk Reduction
Goal 6.10 - By Q4 of 2024, each bureau will develop a sustainability and succession plan.
Annual Commitment – Documents will be created for every position on the department detailing its action and resource responsibilities, other responsibilities the holder has been cross-trained in, and the positions that have been cross-trained to fill the positions responsibilities.
Expected Outcome – The department will develop its employees, prepare them for continued advancement, and ensure institutional knowledge is tied to positions and not people.
Planning
Goal 6.10 – Sustainability and succession plan
Last Month’s Commitment
Will begin meeting with Administration to vet the current positions against the library of job descriptions.
Last Month’s Action
CRR finalized their COOP forms and presented an initial SWOT report; Administration submit their job descriptions and began creating COOP forms
Next Month’s Commitment
Administration COOP forms will be written and vetted; the initial Admin SWOT will be produced; the CRR SWOT will be finalized
Community Risk Reduction
Planning
Community Risk Reduction
Goal 6.11 - By Q4 of 2024, the Planning Office will develop an asset location evaluation methodology
Annual Commitment – The planning office will develop a formal methodology and begin gathering data regarding asset location.
Expected Outcome – This methodology will provide a data-driven approach to determining changes to asset location with an eye towards future resource demands.
Planning
Goal 6.11 - Asset location evaluation methodology
Last Month’s Commitment
Will reach out to SMEs from other departments regarding best software solutions and factors to consider
Last Month’s Action
The initial UHU reports for each apparatus's commitment time were produced.
Next Month’s Commitment
Finding the average commitment time per incident type both globally and for individual apparatus
Community Risk Reduction
Planning
Community Risk Reduction
Goal 6.13 - By Q1 of 2023, the agency will reevaluate and update save/loss and performance benchmarks for all programs.
Annual Commitment – The planning office will develop a list of at least three metrics for each program in the department.
Expected Outcome – Reporting on quality assessment metrics will provide the department with feedback on its service levels and opportunities for improvement.
Planning
Goal 6.13 - Save/loss and performance benchmarks
Last Month’s Commitment
Will reach out to accredited departments to ask about their methods and assessment measures
Last Month’s Action
Reviewed the research paper on OBAs; began planning process of selecting committee members and first area of concentration
Next Month’s Commitment
Will contact committee members and announce first area of focus; schedule kickoff meeting for initial brainstorming
Community Risk Reduction
Planning
Community Risk Reduction
Goal 6.15 - By Q4 of 2024, the agency will have a documented and adopted Continuity of Operations Plan to ensure essential operations are maintained.
Annual Commitment - Documents will be created for every position on the department detailing its action and resource responsibilities, other responsibilities the holder has been cross-trained in, and the positions that have been cross-trained to fill the positions responsibilities. These documents will then be used to identify the essential assets, resources, infrastructure, and services of the department.
Expected Outcomes – IFD will be able to absorb significantly negative events and continue operations at a satisfactory level.
Planning
Goal 6.15 - Continuity of Operations Plan
Last Month’s Commitment
Will begin meeting with Administration to vet the current positions against the library of job descriptions
Last Month’s Action
CRR finalized their COOP forms and presented an initial SWOT report; Administration submit their job descriptions and began creating COOP forms
Next Month’s Commitment
Administration COOP forms will be written and vetted; the initial Admin SWOT will be produced; the CRR SWOT will be finalized
Community Risk Reduction
Planning
Community Risk Reduction
*NEW GOAL* Goal PL.21.1 – By Q4 of 2021, NFORS will be operational.
(IT) Ensure ISA is not blocking IP addresses
(IT) Coordinate link to data warehouse
Annual Commitment – NFORS will be in full use by the end of 2021.
Expected Outcome – Opportunities for improvement will be easily identified through the data-driven automated reporting and mapping provided by NFORS.
Planning
Goal PL.21.1 – NFORS
Last Month’s Commitment
Will finish the data worksheets and return them to Joel Custer
Last Month’s Action
Nearly completed both of the provisioning packets; worked with PSC and IPDSI to solve problems and answer questions
Next Month’s Commitment
Will address the three lingering data point concerns, add all neighboring apparatus and staffing, and meet with affected programs to ensure their needs are met. Internal drop dead date is October 31
Community Risk Reduction
Planning
Communications
Goal 6.16 - By Q4 of 2021, the agency will create and implement a documented plan, which is reviewed and tested annually, to ensure continuity of communication during any partial or total disruption or failure of a communications facility or system.
Annual Commitment – A documented continuity of communications plan will be in place and utilized by the end of 2021.
Expected outcome - Communication interruptions will be minimized
Community Risk Reduction
Communications and Emergency Management
Goal 6.16 - Implement a documented plan
Last Month’s Commitment
Last Month’s Action
Agency change to MESA passed.
Next Month’s Commitment
While awaiting new agency leadership to be named, still assessing strategy changes. Under MESA, will continue to work towards completing written procedures and evacuation plan. COMPLETED
Community Risk Reduction
Communications and Emergency Management
Safety Inspections
Community Risk Reduction
Goal 6.2 - By Q4 of 2024, the agency will reduce its fire loss total by 5% as compared to 2016-18 baseline data.
Annual Commitment – F&LSD will produce a list of the data points to be tracked by the end of 2021.
Expected Outcome – The negative impacts of fire incidents will be decreased for the community.
Fire Safety Inspections and Plans Review
Goal 6.2 - Reduce its fire loss total by 5%
Last Month’s Commitment
We are addressing the reduction of fire loss through public education early detection, example smoke detectors, inspections of commercial buildings and taking actions to trends and forecasting through fire investigation. While we don't know if we have prevented a fire, we should expect to see a reduction in fire loss.
Last Month’s Action
We are understanding how operations is attacking this goal and are beginning to focus our efforts to assist with means for measuring their efforts.
Next Month’s Commitment
We are addressing the reduction of fire loss through public education early detection, example smoke detectors, inspections of commecial buildings and taking actions to trends and forecasting through fire investigation. While we dont know if we have prevented a fire, we should expect to see a reduction in fire loss
Community Risk Reduction
Fire Safety Inspections and Plans Review
Community Risk Reduction
Goal 6.3 - By Q4 of 2024, the agency will reduce its number of working fires by 5% as compared to 2016-18 baseline data.
Annual Commitment – F&LSD will produce a list of the data points to be tracked by the end of 2021.
Intended Outcome – The community will be safer due to less fire incidents.
Fire Safety Inspections and Plans Review
Goal 6.3 - Reduce the number of working fires by 5%
Last Month’s Commitment
In an effort to reduce the number of fires, we rely on our inspection program, our focused education programs. thorough plan review, and the knowledge gained by O&C investigations.
Last Month’s Action
We are understanding how operations is attacking this goal and are beginning to focus our efforts to assist with means for measuring their efforts.
Next Month’s Commitment
We are addressing the reduction of fire loss through public education early detection, example smoke detectors, inspections of commercial buildings and taking actions to trends and forecasting through fire investigation. While we don't know if we have prevented a fire, we should expect to see a reduction in fire loss
Fire Safety Inspections and Plans Review
Community Risk Reduction
Community Risk Reduction
Goal 8.2 - By Q1 2022, the private contractor inspection program (PCI) will allow the department’s inspection cycle to advance to a 1-2-3 system based on NFPA 1730.
Update the inspection lists for high, moderate, and low-risk occupancies
Annual Commitment – Occupancy risk scores will be used to create an appropriate inspection cycle.
Expected Outcomes – IFD’s resources will be properly utilized to inspect all occupancies in a timely manner, thus improving health and safety.
Fire Safety Inspections and Plans Review
Goal 8.2 - PCI program to new inspection cycle
Last Month’s Commitment
The self-inspections that fail to be returned their forms have been relabeled as a PI. A list of PI that have not been inspected in 2021 or 2020 will be generated and sent to the PCI Coordinator to add to the private inspection list.
Last Month’s Action
A new list of 2,800 inspectable occupants were generated and sent to the PCI Administrator. There have been a few PCI Inspectors that have reached out to the District Deputy Fire Marshals for assistance or questions.
Next Month’s Commitment
Will generate a list of all high, medium and low risk occupancies from Mobile-Eyes. The data will then be reviewed and the list will be adjusted for the PCI program based on the matrix. Adjustments will be added to the matrix based on feedback from the PCI Program.
Fire Safety Inspections and Plans Review
Community Risk Reduction
COMPLETED
Fire Investigations
Community Risk Reduction
Goal INV.21.1 – By Q4 of 2021, the Fire Investigations Unit will create and implement a training curriculum aligned with NFPA 921 (2021).
Annual Commitment – The full NFPA 921 compliant training program will be implemented by the end of 2021.
Expected Outcome – The FIU’s inspectors work will remain admissible in judicial proceedings.
Fire Investigations
Goal INV.21.1 – New NFPA 921 training curriculum
Last Month’s Commitment
Fire Investigation is working on fixing the O&C template for distribution. We should see our efficiencies and quality control efforts improve.
Last Month’s Action
O&C Draft complete and currently under review by FI's during weekly staff meetings.
Next Month’s Commitment
After fielding the new O&C document, peer reviews of our work product will begin which will finalize the process.
Community Risk Reduction
Fire Investigations
COMPLETED
Community Risk Reduction
Goal INV.21.2 – By Q4 of 2024, the FIU will fully adopt the Certified Fire Investigator training program.
Annual Commitment – The FIU will document the time estimated to finish each part of the CFI curriculum.
Expected Outcome – FIU investigators’ skills and credibility will be significantly enhanced, allowing for increased success across all facets of the fire investigation program.
Fire Investigations
Goal INV.21.2 – Certified Fire Investigator training program
Last Month’s Commitment
Draft of Risk Reduction program along with recommendation to be reviewed by Chief Beard. Final document will be utilized to augment our unit SOPs and G.O.s
Last Month’s Action
Still formalizing the Risk Reduction document. I will forward it this week to Chief Beard for review and discusion. .
Next Month’s Commitment
A discussion needs to take place for how we fund some of the needs in order to comply with any Risk Reduction policy. exp. vehicles.
Community Risk Reduction
Fire Investigations
COMPLETED
Public Education
Community Risk Reduction
Goal 4.1 - By Q4 of 2024, the Community Risk Reduction Bureau will have reached 100% of the community each year.
Annual Commitment – The Public Education program will provide a variety of safety and fire education content to the various demographic and population subsets of the department’s service area.
Expected Outcome – Improving community awareness and preparedness will reduce the number and impact of emergency incidents.
Public Education
Goal 4.1 – Reach each district
Last Month’s Commitment
We are presently working with planning to compile data for each neighborhood and what risks have the greatest impact. Once this information is compiled, we will develop individual public education programs for each neighborhood based on their needs.
Last Month’s Action
We met with planning and have determined the means of acquiring data for each neighborhood and what information is possible.
Next Month’s Commitment
We are presently developing public education programs possiblilities. We will continue to meet with planning to compile possible information for each neighborhood.
Community Risk Reduction
Public Education
Community Risk Reduction
Goal 6.5 By Q4 of 2022, the Community Risk Reduction Bureau will have a documented and approved methodology for selecting, developing, implementing and evaluating public education programs.
Annual Commitment – The department will identify the data points pertinent in determining the most needed types of public safety programs, also considering the target audiences and locations.
Expected Outcome – The most pressing safety needs of the community will be addressed, resulting in a safer, healthier city.
Public Education
Goal 6.5 – Methodology for selecting public education programs
Last Month’s Commitment
We have reached out to community partners, including churches, schools and neighborhood associations willing to provide messages to their members and students. We are presently catering our safety messages based the partner's needs.
Last Month’s Action
The Fire Safety Olympics is underway. We have evaluated what schools in our community will have the greatest impact. We reached out to community leaders and are formatting our education directives based on their needs.
Next Month’s Commitment
Fire Prevention month, we will have the Fire Safety Olympics at various locations. We will be working with other city entities that have events this week to make sure we are involved.
Community Risk Reduction
Public Education
Administration
Human Resources
Administration
Goal 1.8 - By Q4 of 2021, the agency will implement a formal procedure for monitoring changes in applicable regulations and legislation.
Objectives
Annual Commitment – The department will development and implement a plan to monitor changes in applicable regulations and legislation.
Expected Outcome – The department will not find itself out of compliance with local, state, or federal regulations due to negligence or ignorance of changes and updates.
Human Resources
Goal 1.8 – Monitoring regulation and legislation changes
Last Month’s Commitment
Will complete this goal in 4th quarter 2021.
Last Month’s Action
Plan formalized and finished
Next Month’s Commitment
Administration
Human Resources
Administration
Goal 2.2 - By Q4 of 2022, the Recruitment Office will develop a database allowing for the evaluation of recruitment efforts in terms of the resulting number of applicants and new hires.
Objectives
Annual Commitment – A database will be created that will allow the department to capture the recruitment information pertinent to ensuring the agency’s demographics are trending towards meeting those of the service area.
Expected Outcome – The department will be able to tailor its recruiting efforts in such a way that its diversity significantly improves.
Human Resources
Goal 2.2 - Recruitment database
Last Month’s Commitment
Updating database
Last Month’s Action
The training QR code has been added to the indy.gov IFD page, immediately generating 20+ requests for contact
Next Month’s Commitment
Captain Wheeler will be visiting Vincennes Univeristy with the QR code
Administration
Human Resources
Administration
*NEW GOAL* Goal HR.21.1 –By Q4 of 2024, the Human Resources division will create or update job descriptions for all department positions.
Objectives
Annual Commitment – HR will complete a full assessment of current positions and create a job description template for internal use by year’s end.
Expected Outcome – Utilizing a uniform job description template will aid the department in succession planning and cross-training efforts.
Human Resources
Goal HR.21.1 – Job descriptions
Last Month’s Commitment
Continue until goal is complete.
Last Month’s Action
New job descriptions were obtained
Next Month’s Commitment
Continue to update job descriptions
Administration
Human Resources
Administration
*NEW GOAL* Goal HR.21.2 – By Q4 of 2022, the Human Resources division will develop or identify a new software to simplify the promotion process.
Annual Commitment – The agency will reach out to other city agencies to learn with software solutions they are employing to track certifications and credentials.
Expected Outcomes – Automating the promotion packet scoring process will significantly reduce the time and workforce needed as compared to the current methodology.
Human Resources
Goal HR.21.2 – Software to simplify the promotion process.
Last Month’s Commitment
Will continue discussions and exploration of current technologies to meet the department’s needs
Last Month’s Action
Discussed at the Labor/Management meeting the part of the promotion process that needs attention; explored the capabilities of NEOGOV
Next Month’s Commitment
Meet again with Labor to discuss solutions for the problematic areas of the process
Administration
Human Resources
COMPLETED
Information Technology
Administration
Goal 1.4 - By Q4 of 2021, the agency will perform an audit of IT capabilities and a needs assessment.
Annual Commitment – The IT Office will continue to monitor its needs on an annual basis and act upon these findings when appropriate and feasible.
Expected Outcome – Continued diligence will allow the department to acknowledge areas where it is falling behind and recognize opportunities for growth and improvement.
Information Technology
Goal 1.4 - IT capabilities and a needs assessment
Last Month’s Commitment
Continue working with vendors at Training Facilty. Continue monitoring department I.T. needs
Last Month’s Action
Training Facility has network connectivity - still need our own switches and wireless access points; identified BG needs; upgrading Telestaff and monitoring ESO outages
Next Month’s Commitment
Continuing to work on the training facility; need a cradlepoint to get BG online; contacting software vendors to make necessary changes from their systems to ours; investigating the impacts of the acquisition of BG on billing
Administration
Information Technology
Administration
*NEW GOAL* Goal IT.21.1 – By Q4 of 2024, the IT office will increase its staffing to better meet the various IT needs of the department.
Annual Commitment – The department will fill the vacant civilian position within the IT Office.
Expected Outcome – The IT Office will be to reduce the turnaround time on closing tickets and addressing system issues, as well gain valuable new data to improve the performance of all IT systems.
Information Technology
Goal IT.21.1 – IT office staffing
Last Month’s Commitment
Civilian I.T. position will be posted in 1st qtr of 2022
Last Month’s Action
Waiting to post position
Next Month’s Commitment
Civilian I.T. position will be posted this month for anticipated hire date of January 2022.
Administration
Information Technology
Administration
*NEW GOAL* Goal. IT.21.2 - By Q4 of 2021, the COMVAN will be fully outfitted with all technical needs.
Annual Commitment – The COMVAN will be fully outfitted by the end of 2021.
Expected Outcome – The COMVAN will be able to serve as a fully self-encapsulated incident command center or as a remote resource capable of utilizing satellite and drone technologies in instances where conventional communication and drone operations are impractical or impossible.
Information Technology
Goal. IT.21.2 - COMVAN
Last Month’s Commitment
Put on hold due to budget constraints.
Last Month’s Action
Put on hold due to budget constraints.
Next Month’s Commitment
Put on hold due to budget constraints.
Administration
Information Technology
Training
Administration
Goal 2.3 - By Q4 2021, the agency will create a three-year incumbent training cycle covering fire suppression and special operations.
Annual Commitment
Complete the first year of the three year training cycle.
Intended Outcome
All personnel will have the ability to stay on track for promotion.
Training
Goal 2.3 - Create a three-year incumbent training cycle
Last Month’s Commitment
Incumbent facility training
Last Month’s Action
Goal complete.
Next Month’s Commitment
Administration
Training
COMPLETED
Health and Safety
Goal 7.2 – By Q4 of 2021, the Health and Safety Division will create and implement a complete risk management program.
Annual Commitment – The Health and Safety Division will have completed all necessary research to begin designing IFD’s risk management plan.
Expected Outcome – The department’s firefighters will enjoy longer and healthier careers, while reducing the financial burden of job-related injuries and illness.
Health and Safety
Goal 7.2 – Create and implement a complete risk management program.
Last Month’s Commitment
Rechecking NFPA standards for compliance, determine how OSHA Standards/Special ops will fit into policy and begin to finalize policy.
Last Month’s Action
Reviewed NFPA standards for compliance and finished the outline of the Risk Management plan.
Next Month’s Commitment
Will review the Risk Management outline, finalize documents that will be used for implementation of the plan and the draft of the SOP.
Health & Safety
Goal 7.3 – By Q4 of 2021, the Health and Safety Division will revise the Office of Wellness & Support Manual that is used to provide guidance for firefighter behavioral health needs. The Division will also develop additional plans at PEER Support fundraising efforts to assist firefighters/families during crisis periods.
Annual Commitment – The Division will review/revise the current Wellness and Support Manual to better support behavioral health needs of firefighters and to compliment disciplinary reduction measures. The reevaluation will provide further guidance and support to all Peer Support Specialists.
Expected Outcome – The department will be better suited to meet the mental-health and psychological needs of its membership.
Health and Safety
Goal 7.3 – Revise the Office of Wellness & Support Manual and develop plan for PEER Support fundraising.
Last Month’s Commitment
Meeting with PSS leadership to discuss the specifics of the new position and ways to continue forward with current projects.
Last Month’s Action
Met with Peer Support and began looking at the cancer initiatives for 2022, how the addition of an Assistant will take on additional programs.
Next Month’s Commitment
Will review the Cancer Study initiative with Eli Lilly group and review the status of the Skin Cancer Awareness program.
Health & Safety
Goal 7.4 – By Q4 of 2022, the Health and Safety Division will implement a physical fitness program to reduce job-related injuries by 10% as compared to 2019 data.
Annual Commitment – The Division will certify the WPE course for incumbent testing, begin reevaluating the PEER Fitness Trainers Program, and develop a Physical Fitness Program to reach the overall 10% reduction of job-related injuries.
Expected Outcomes – The department will improve firefighter health and safety while reducing costs.
Health and Safety
Goal 7.4 – Improve the physical fitness of membership
Last Month’s Commitment
Working with the PFTs to establish a system for creating a video library for fitness and nutrition information (still in the planning stages)
Last Month’s Action
Met with the IFD Nutritionist to map out the topics for the educational video library for 2022. New PFTs began the online classes to become certified as PFTs.
Next Month’s Commitment
Certification classes will continue for the new PFTs and filling out the roster for all three shifts. Nutritionist will finalize the topic list for the educational videos for 2022.
Health & Safety
HS.21.1 – By Q1 of 2022, the Health and Safety Division will create and begin implementation of a Driver Enhancement Course program to help reduce the number of department vehicle accidents.
Annual Commitment – The Division will create a two-part Driver Enhancement Course that will include classroom and hands-on training components to reduce the number of department vehicle accidents. This goal will further reduce the risk of injuries to firefighters and civilians and compliment other measures used by the department to reduce department vehicle accidents.
Expected Outcomes – By reducing the number of accidents, the department will save money on repairs and discipline-related staffing costs while improving the safety of the community.
Health and Safety
HS.21.1 – Implementation of a Driver Enhancement Course program to help reduce the number of department vehicle accidents.
Last Month’s Commitment
Reviewing the new NSC program and will share it with the engineers committee
Last Month’s Action
Completed review of the NSC program.
Next Month’s Commitment
Meet with the Engineer Committee to discuss final version of program. Contact IT Division to discuss program application.
Health & Safety
Logistics
Quartermaster
Goal 7.1 - By Q4 of 2022, the Logistics Bureau will implement three programs that support cancer prevention initiatives in the areas of improved air quality in the fire stations, the washing of bunker gear, and a self-contained breathing apparatus (SCBA) harness cleaning and exchange program.
Annual Commitment – All three programs will be fully functional by 2023.
Expected Outcome – Frontline personnel will face a reduced cancer risk due to the reduction and elimination of carcinogen exposures.
Quartermaster
Logistics
Goal 7.1 - Implement three programs that support cancer prevention
Last Month’s Commitment
The policy will be revised and retested
Last Month’s Action
Policy was beta-tested and deficiencies were identified
Next Month’s Commitment
The policy will be revised and retested
Quartermaster
Logistics
COMPLETED
Goal 8.3 - By Q4 of 2024, the Logistics Bureau’s inventory system will be implemented, with the ability to track identified critical priorities.
Annual Commitment – The department will finish the application of all QR codes.
Expected Outcome – The inventory system will reduce costs, allow for faster repairs, and ensure adequate inventories.
Quartermaster
Logistics
Goal 8.3 – Inventory system will be implemented.
Last Month’s Commitment
Work will continue on QR coding with the goal of full implementation by June
Last Month’s Action
Air management is completed. Met with vendors during FDIC.
Next Month’s Commitment
Working to determine the best software solutions for Support Services
Quartermaster
Logistics
COMPLETED
Air Management
Goal 7.1 - By Q4 of 2022, the Logistics Bureau will implement three programs that support cancer prevention initiatives in the areas of improved air quality in the fire stations, the washing of bunker gear, and a self-contained breathing apparatus (SCBA) harness cleaning and exchange program.
Annual Commitment – Design the washing protocols and SCBA harness exchange system by the end of 2021.
Expected Outcome – Firefighters will reduce their exposure to the carcinogens present on their breathing apparatus, increasing firefighter wellness.
Air Management
Logistics
Goal 7.1 - Implement three programs that support cancer prevention
Last Month’s Commitment
Evaluation of the harness exchange process to refine the program
Last Month’s Action
Policy was beta-tested and deficiencies were identified
Next Month’s Commitment
The policy will be revised and retested
Logistics
Air Management
COMPLETED
Goal 8.3 - By Q4 of 2024, the Logistics Bureau’s inventory system will be implemented, with the ability to track identified critical priorities.
Annual Commitment – The department will finish the application of all QR codes.
Expected Outcome – The inventory system will reduce costs, allow for faster repairs, and ensure adequate inventories.
Logistics
Air Management
Goal 8.3 – Inventory system will be implemented.
Last Month’s Commitment
Software vendors will demo their products and efforts will be made to secure funding
Last Month’s Action
No update at this time
Next Month’s Commitment
Continue on-going conversations with IT about available software solutions
Logistics
Air Management
Support Services
Goal 3.1 - By Q4 of 2022, the agency will construct a training facility.
Annual Commitment – An appropriate location will be identified and purchased. Construction and modification plans will be finalized, and work will begin by the end of 2021.
Expected Outcome – The department will be able to provide the highest level of training without relying on outside agencies’ training facilities. IFD will also be able to host outside agencies’ trainings.
Support Services
Logistics
Goal 3.1 - Construct a training facility.
Last Month’s Commitment
Proposed contracts will be reviewed and resubmitted
Last Month’s Action
All contracts are approved
Next Month’s Commitment
Work will being this month
Logistics
Support Services
Goal 3.2 - By Q4 2024, all the agency’s frontline apparatus will be under 10 years of age, and all reserve apparatus will be under 15 years of age.
Annual Commitment – The department will order six engines and four ladders in 2021.
Expected Outcome – The department’s fleet will be more reliable, improving performance and lowering maintenance costs.
Support Services
Logistics
Goal 3.2 - Frontline apparatus under 10 years
Reserve apparatus will be under 15 years
Last Month’s Commitment
Receiving 6 engines in October and 4 ladders in November; new order is being prepared.
Last Month’s Action
Met with Pierce on the final details of the next specification; apparatus committee continues its work on creating the new specs
Next Month’s Commitment
Engines are coming in the first week of November and ladders will be in late November; next order should go in shortly after the budget is approved
Logistics
Support Services
Goal 3.3 – By Q4 of 2024, the agency will remain on pace with the 2018 Station Replacement Plan, which calls for 20 stations to be built in 20 years.
Annual Commitment – When funding is secured to purchase and begin construction on the next IFD fire station, the department will be ready to quickly move forward.
Expected Outcome – The community and the department’s firefighters will be better served by the strategic location of new fire stations.
Support Services
Logistics
Goal 3.3 – Remain on pace with the 2018 Station Replacement Plan
Last Month’s Commitment
The full council will vote on funding for Station 32 at their next meeting
Last Month’s Action
Funding has been approved
Next Month’s Commitment
The closing date for the new Station 32 property will be on the 20th
Logistics
Support Services
Operations
Suppression
Goal 6.1 - By Q4 of 2024, the agency will reduce its total response times by 5% as compared to 2016-18 baseline data.
Annual Commitment – By the end of 2021, Operations will develop and test at least one plan for improving turnout times.
Intended Outcome – IFD will improve emergency incident outcomes through arriving on-scene more quickly.
Suppression
Operations
Goal 6.1 - Reduce total response times by 5%
Last Month’s Commitment
Will revisit after MESA is made official
Last Month’s Action
MESA plans are becoming more concrete with the chief and position heads officially named
Next Month’s Commitment
The annual commitment of improving turnout times will no longer be the focus. Improvements will be delivered via a shift to ARL.
Operations
Suppression
Goal 6.2 - By Q4 of 2024, the agency will reduce its fire loss total by 5% as compared to 2016-18 baseline data.
Annual Commitment – Operations will design and begin testing a QI/QA plan for incident reports.
Intended Outcome – Improving the quality of the department’s incident reporting will provide better data from which to identify strengths and weaknesses of its firefighting operations.
Operations
Suppression
Goal 6.2 - Reduce fire loss total by 5%
Last Month’s Commitment
Planning Office will reach out to follow up with ESO
Last Month’s Action
Identified where the issues with vacant houses are located; a committee is examining possible changes to the city's board-up procedures
Next Month’s Commitment
Recommendations will be made to BNS for possible changes to the board-up process; Seeking to make "board-up" a benchmark
Operations
Suppression
Goal 6.6 - By Q4 of 2023, the agency will create a pre-incident planning program for high-life hazard occupancies and sites posing unique challenges, e.g., construction, access, hazardous materials, specific fire, etc.
Annual Commitment – Operations will lead a committee to determine the specific contents of a pre-incident plan.
Intended Outcome – Developing a formal pre-incident planning methodology will provide IFD’s firefighters with the best chances for success while improving the safety of all involved in emergency incidents in the response area’s highest risk occupancies.
Operations
Suppression
Goal 6.6 – Create a pre-incident planning
Last Month’s Commitment
Will finalize BC presentation and set date
Last Month’s Action
The planning office and Chief Martin reviewed the BC presentation
Next Month’s Commitment
Will give the BC presentation in early November and create a committee of volunteers
Operations
Suppression
Goal 6.14 - By Q4 of 2024, the agency will have a documented formal agreement with Greenwood, White River, and Fishers Fire Departments.
Annual Commitment – IFD will form a committee that will approve the initial language in a boiler plate mutual aid agreement and will contact at least one external department regarding said agreement.
Intended Outcome – IFD will have formal agreements will all surrounding career departments explicitly stating the expectations and rules of services provided.
Operations
Suppression
Goal 6.14 - Documented formal agreement with Greenwood, White River, and Fishers Fire Departments.
Last Month’s Commitment
In holding pattern until Template s cleared by city legal
Last Month’s Action
Template is still being reviewed by OCC; also received an MOU Buck Creek and Sugar Creek that need to be reviewed by OCC
Next Month’s Commitment
In holding pattern until Template s cleared by city legal
Operations
Suppression
Emergency Medical Services
Goal 6.7 - By Q1 of 2021, the agency will develop a full emergency health record (EHR) quality assurance (QA) and continuous quality improvement (CQI) program.
Annual Commitment – The EMS Division will identify and begin assessing the most valuable data captured in the reports to provide direction to the division’s focus and training.
Expected Outcome – The department will be in compliance with state regulations and will improve EMS care through identifying data-driven areas of concern.
Emergency Medical Services
Operations
Goal 6.7 - Develop a full emergency health record (EHR) quality assurance (QA) and continuous quality improvement (CQI) program.
Last Month’s Commitment
Preparing an EHR presentation for BC and Officer's CE
Last Month’s Action
Worked on a daily BC report to police EMS and fire reports
Next Month’s Commitment
Exploring the ability for officers to police their own run reports; asking ESO to allow runs to be querried by battalion
Operations
Emergency Medical Services
Goal 6.17 - By Q4 of 2021, the agency will create and implement a policy regarding the management of patient care records bilaterally between the agency and its partner health care agencies.
Annual Commitment – The department will formalize policy with IEMS covering the sharing of patient care records.
Expected Outcome – The department will gain valuable information about the efficacy of its efforts that can be used to drive the division’s focus and training.
Operations
Emergency Medical Services
Goal 6.17 - Implement a policy regarding the management of patient care records
Last Month’s Commitment
Negotiations will continue with IEMS in an effort to finalize the new contract
Last Month’s Action
Negotiations have been on-going; we have been told the hold up is with the legal team at Eskinazi
Next Month’s Commitment
Negotiations will continue with IEMS in an effort to finalize the new contract
Operations
Emergency Medical Services
Goal EMS.20.1 - By the end of April 2021, the agency will field new cardiac monitors and AEDs department-wide.
Annual Commitment – The new monitors will be in full use by the end of the year.
Expected Outcome – The department’s EMS efforts will be improved through the use of new, reliable AEDs and monitors.
Operations
Emergency Medical Services
Goal EMS.20.1 - Field new cardiac monitors and AEDs department-wide.
Last Month’s Commitment
We need Stryker to come get the old monitors and will continue to push them to do so
Last Month’s Action
Stryker collected the last of the old equipment
Next Month’s Commitment
Goal is complete
Operations
Emergency Medical Services
COMPLETED
Special Operations
Goal SPO.21.1 – By Q4 of 2022, the agency will have developed a formal proposal to transition to dedicated, all-encompassing special operations teams.
Annual Commitment – The Special Operations division will define the roles, responsibilities, training, and certification needs of dedicated special operations teams.
Expected Outcome – Dedicated Special Operations teams would alleviate staffing and training issues while leading to better service for the community.
Special Operations
Operations
Goal SPO.21.1 – Develop a formal proposal to transition to dedicated, all-encompassing special operations teams.
Last Month’s Commitment
Drafting proposal.
Last Month’s Action
Drafting proposal.
Next Month’s Commitment
Drafting proposal.
Operations
Special Operations
Goal SPO.21.2 – By Q4 of 2022, the agency will develop a billing system for HAZMAT services.
Annual Commitment – The agency will identify team members and research similar systems from around the region and country.
Expected Outcome – Funds generated from HAZMAT billing will be used to replace and purchase new HAZMAT equipment.
Operations
Special Operations
Goal SPO.21.2 – Develop a billing system for HAZMAT services.
Last Month’s Commitment
Chief Malone is awaiting approval from city legal to move forward
Last Month’s Action
Proposal is being reviewed by OCC
Next Month’s Commitment
Chief Malone is awaiting approval from city legal to move forward
Operations
Special Operations
Goal SPO.21.3 – By Q4 of 2022, the agency will develop a system to track the location, calibration, and service records of its thermal imaging cameras and gas meters.
Annual Commitment – The agency will identify the items and data points HAZMAT wishes to track and will explore different software solutions that can meet the department’s needs.
Expected Outcomes – Tracking the location and service records of the TICs and gas meters will improve reliability and reduce cost.
Operations
Special Operations
Goal SPO.21.3 – Develop a system to track thermal imaging cameras and gas meters.
Last Month’s Commitment
Need to meet with IT to discuss options now that Tupper has left the program.
Last Month’s Action
DB solutions has been identified as a possible solution
Next Month’s Commitment
Setting up a demo
Operations
Special Operations
September KPI’s
Reported March Data
Planning Office – Response Data 2021 YTD
COMMUNITY RISK REDUCTION
Planning Office – Mutual Aid 2021 YTD
COMMUNITY RISK REDUCTION
October 1st, 2021
OFFICE OF THE CHIEF
Health and Safety – Occupational Health
OFFICE OF THE CHIEF
Health and Safety – Physical Fitness
Total WPE = 853 (72% of Department)
A = 262 B = 272 C = 297 Admin = 22
OFFICE OF THE CHIEF
Health and Safety – Behavioral Health
Total Contacts-2849
OFFICE OF THE CHIEF
Health and Safety – Department Vehicle Accidents
Total YTD Accidents=117
Total YTD P=76
Total YTD NP=41
Objects-Mirrors and Pillars
ADMINISTRATION
Information Technology – Monthly System Status
ADMINISTRATION
Information Technology – Percentage of Tickets Closed
ADMINISTRATION
Training - Fire Department Goal for ISO
COMPLETED
ADMINISTRATION
Training – Department Goal for ISO
ADMINISTRATION
Human Resources – Sworn Firefighters
Note:
7 FF Long-term
Detailed
55 Recruits
ADMINISTRATION
Human Resources – Officer Staffing
Administration
Human Resources
Recruitment Contacts
Not Updated
Not Updated
Not Updated
Not Updated
COMMUNITY RISK REDUCTION
Emergency Management / Communications
Call Processing Monthly Comparison 2020 vs 2021
Community Risk Reduction
Emergency Management/Communications
ISO Call Processing
COMMUNITY RISK REDUCTION
Emergency Management / Communications
Calendar of Events
Downtown Indy Fireworks July 4th, 2021
Battalions Affected: Battalion 7
Street Closure’s: 2000 – 2300
Estimated Attendance: 50,000
Public Safety Assets Assigned: IFD, IMPD, IEMS
Command Post: IFD Dezelan Operations Center
IFD Event Management: 2 Chiefs, possibly EDO
IFD Assets Assigned: TBD, 2 Engines and crews for fireworks and possibly 1 engine for EMS
Estimated Personnel Cost: $2,500.00
Estimated Equipment Cost: $1,000.00
Community Risk Reduction
Fire Safety Inspections
Inspections
Fire Safety Inspections
COMMUNITY RISK REDUCTION
Fire Safety Inspections – By Group
COMMUNITY RISK REDUCTION
Sample / In Progress
Fire Safety Inspections – Monthly Violations
COMMUNITY RISK REDUCTION
Fire Safety Inspections – Firewatch
COMMUNITY RISK REDUCTION
Sample / In Progress
Fire Safety Inspections – Plans Reviewed
COMMUNITY RISK REDUCTION
Sample / In Progress
Community Risk Reduction
Public Education
Population Reached
Public Education
COMMUNITY RISK REDUCTION
Sample / In Progress
Community Risk Reduction
Public Education
Programs for
High Risk/Large Loss Properties
Public Education – Fire Drill Monthly Compliance Rate
COMMUNITY RISK REDUCTION
Fire Investigations
COMMUNITY RISK REDUCTION
Sample / In Progress
Suppression – Battalion 90th % Turnout Times FIRE
OPERATIONS
Turnout Times from 2200-0600
Turnout Times from 0600-2200
Suppression – Battalion 90th % Turnout Times EMS
OPERATIONS
Turnout Times from 2200-0600
Turnout Times from 0600-2200
OPERATIONS
Suppression – Battalion 90th % Turnout Times by Station, Shift, and Apparatus
Turnout Times under NFPA standard are highlighted Green
Turnout Times >60 sec over NFPA standard are highlighted Red
OPERATIONS
Suppression – Battalion 90th % Turnout Times by Station, Shift, and Apparatus
Turnout Times under NFPA standard are highlighted Green
Turnout Times >60 sec over NFPA standard are highlighted Red
OPERATIONS
Suppression – Battalion 90th % Turnout Times by Station, Shift, and Apparatus
Turnout Times under NFPA standard are highlighted Green
Turnout Times >60 sec over NFPA standard are highlighted Red
Turnout Times under NFPA standard are highlighted Green
Turnout Times >60 sec over NFPA standard are highlighted Red
OPERATIONS
Suppression – Battalion 90th % Turnout Times by Station, Shift, and Apparatus
OPERATIONS
Suppression – Battalion 90th % Turnout Times by Station, Shift, and Apparatus
Turnout Times under NFPA standard are highlighted Green
Turnout Times >60 sec over NFPA standard are highlighted Red
OPERATIONS
Suppression – Battalion 90th % Turnout Times by Station, Shift, and Apparatus
Turnout Times under NFPA standard are highlighted Green
Turnout Times >60 sec over NFPA standard are highlighted Red
OPERATIONS
Suppression – Battalion 90th % Turnout Times by Station, Shift, and Apparatus
Turnout Times under NFPA standard are highlighted Green
Turnout Times >60 sec over NFPA standard are highlighted Red
Battalion | Station | EMS No Gear Required | All Other Runs | ||||
A shift | B shift | C shift | A shift | B shift | C shift | ||
7 | 1 | 00:01:29 | 00:01:21 | 00:01:37 | 00:01:57 | 00:01:53 | 00:01:56 |
7 | 00:01:20 | 00:01:26 | 00:01:38 | 00:01:35 | 00:01:47 | 00:01:57 | |
13 | 00:01:42 | 00:01:39 | 00:01:16 | 00:01:47 | 00:01:52 | 00:02:13 | |
18 | 00:01:36 | 00:01:26 | 00:01:20 | 00:01:17 | 00:01:23 | 00:04:09 | |
19 | 00:01:26 | 00:01:45 | 00:01:40 | 00:01:41 | 00:02:15 | 00:02:07 | |
Not Updated
OPERATIONS
Monthly Save/Loss Data
Battalion | Station | EMS No Gear Required | All Other Runs | ||||
A shift | B shift | C shift | A shift | B shift | C shift | ||
7 | 1 | 00:01:29 | 00:01:21 | 00:01:37 | 00:01:57 | 00:01:53 | 00:01:56 |
7 | 00:01:20 | 00:01:26 | 00:01:38 | 00:01:35 | 00:01:47 | 00:01:57 | |
13 | 00:01:42 | 00:01:39 | 00:01:16 | 00:01:47 | 00:01:52 | 00:02:13 | |
18 | 00:01:36 | 00:01:26 | 00:01:20 | 00:01:17 | 00:01:23 | 00:04:09 | |
19 | 00:01:26 | 00:01:45 | 00:01:40 | 00:01:41 | 00:02:15 | 00:02:07 | |
Not Updated
OPERATIONS
Save/Loss Data Year to Date
OPERATIONS
Fire Reports Re-Audited
OPERATIONS
Special Operations - JPR
Unable to Track
OPERATIONS
EMS - Training Hours
OPERATIONS
EMS – EHR Completion
LOGISTICS
Quartermaster – PPE/Station Wear
LOGISTICS
Quartermaster – Project Wash Out
LOGISTICS
Air Management – SCBA Status
These graphs show the number of days there were no reserves available by apparatus type.
The red and blue lines compare 2021 to 2020.
LOGISTICS
Support Services – Fleet
These graphs show the top 10 most costly apparatus in the fleet.
The apparatus number is reflected here. Though, the data is tracked by asset tag.
The line illustrates the cost since 2019.
The bar illustrates the number of days out of service since 2019.
LOGISTICS
Support Services – Fleet
LOGISTICS
Support Services – Fleet
“Our Family Serving
Your Family”
Administration
Training
Fire Department Goal for ISO
ISO Goals Not Updated
Goal Complete
Not Updated
All Events Cancelled-Covid 19