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April 2022 Divvy Bike Analysis

Presented by Mary Ditmer

Last edited: 05/10/2022

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Table of Contents

  • Purpose Statement
  • User Type Comparison
  • Day of Week Comparison
  • Station Comparison
  • Findings
  • Strategies

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Business Goal

Analysis Purpose

Design marketing strategies aimed at converting casual riders into annual members.

How do annual members and casual riders use our bikes differently?

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Casual members make up about a third of our users,

casual users rode longer than annual members O

but rode longer compared to annual members overall.

Member

Casual

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Saturdays are most popular among casual riders.

Tuesdays are most popular among annual members.

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Casual users tend to visit the Millenium Park, DuSable Lake Shore Dr & Monroe St, and Streeter Dr & Grand Ave stations.

Annual members consistently use the other seven most popular stations.

Clinton St & Washington Blvd

Millennium Park

Clinton St & Madison St

University Ave & 57th St

Ellis Ave & 60th St

Clark St & Elm St

Wells St & Concord Ln

DuSable Lake Shore Dr & Monroe St

Streeter Dr & Grand Ave

Kingsbury St & Kinzie St

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Findings

Casual users ride longer on average

Weekends, especially Saturday, see a spike in casual usage

Annual members and casual users tend to frequent different stations

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Strategies

Post membership advertisements at stations where casual users frequent.

Provide membership specials on weekends when casual user numbers are highest.

Increase weekend rental prices to incentivize casual users to become annual members.

A

B

C