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Systems�of Work

Systems�of Record

3rd Party�Agentic Actions

UNIVERSAL

ACTIONABILITY

CONTEXT

UNIVERSAL DATA PROCESSING BACKPLANE

UNIVERSAL KNOWLEDGE CONTEXT

Ontology + Knowledge Graph

AI AGENT & APP BUILDER CANVAS

AI models

Identity and

Access systems

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Compliance

tools

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Slack, email,�calendar, etc.

Hook up�CRM/ERP, etc.

Agent-to-Agent�Interface for Action

Plug in CRM, ERP, CX

and other systems

Hook up intranet, slack/teams, email

and other unstructured data sources

Agent-to-Agent

Interface for Data

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Structured

Data Chassis

Unstructured

Data Chassis

Agentic

Data Chassis

Workflows

SDLC

Apps

SDLC

Agents

SDLC

UNIVERSAL

GOVERNANCE CONTEXT

Model

Management

Observability

Auditing

Evaluation

Compliance

Governance

THIS IS HOW YOU DO THE 80% RIGHT

Plug your systems into the OS, build assembly-first, grow the brain with each use case — and govern everything.

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YOUR ENTERPRISE, PLUGGED IN—ADDITIVE, NO RIP-AND-REPLACE

CRM • ERP • HCM

Slack • Email • Docs

Any AI Model

Identity / access

Compliance tools

Knowledge

the truth across the systems

Governance

who may act

Actionability

What needs to be done

THE ENTERPRISE BRAIN • ENTERPRISE CONTEXT GRAPH (ONTOLOGY + KNOWLEDGE GRAPH)

THREE BUILDERS • THE AI AGENT & APP BUILDER CANVAS

Workflows

what needs to be done

Agents

what AI does autonomously

Apps

where humans act

The whole platform on one page: systems in → contexts synthesized into the enterprise brain → builders on top → governance around all of it.

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THIS IS HOW YOU DO THE 80% RIGHT

Plug your systems into the OS, build assembly-first,�grow the brain with each use case — and govern everything.

UNIVERSAL GOVERNANCE • OBSERVABILITY • AUDIT • SECURITY • COMPLIANCE —END TO END

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Pavitar Singh

Co-CEO, UnifyApps

Former Chief Technology Officer, Sprinklr

A proven team, at enterprise scale.

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FOUNDING TEAM

Chairman & Co-CEO, UnifyApps

Ragy Thomas

Founder, Chairman of the Board & former CEO, Sprinklr (NYSE: CXM)

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800+

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employees worldwide

Global

hubs on 3 continents

11,000+

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platform capabilities

950+

enterprise connectors

Hundreds

of use cases delivered

15

industries served

TRUSTED BY GLOBAL ENTERPRISES

Operators who’ve built global enterprise software before — doing it again, AI-native.

Sprinklr grew to $750M+ in revenue, went public on the NYSE, and serves a majority of the Fortune 100.

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ABOUT UNIFYAPPS

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Founding Team

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Pavitar Singh

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Co-CEO & Co-founder,

UnifyApps

Ex-CTO at Sprinklr (NYSE:CXM)�2012-2023

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Ragy Thomas

Chairman, CEO & Co-founder, UnifyApps

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Founder & Ex-CEO at Sprinklr (NYSE:CXM)�2009-2024

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Ragy Thomas and Pavitar Singh are seasoned entrepreneurs with a proven track record of building and scaling large enterprise-focused businesses.��In their previous venture, they founded Sprinklr, growing it to over $750 million in annual revenue and taking the company public on the NYSE.��Under their leadership, Sprinklr became the trusted partner for 80 of the Fortune 100, delivering enterprise-grade solutions at global scale.

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The Journey to Agentic

AI-NATIVE BOOTCAMP

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General Purpose LLM

RAG Chatbots

AI Workflows

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AI Agent

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Multi Agentic System

Generating generic answers

Summarizing

Text

Reformulation & Translation

User inputs prompt in a chat-like interface

Based on training dataset

Based web search (sometimes)

Lacks Contextual & Proprietary Data

Can lack Governance & Observability

LLM generates text, acting as a bot trying�to answer a question

Benefit

Limitation

Efficiency gains for heavy text processing activities

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UnifyApps Product Glimpse

Create your custom AI agent in just 3 steps & connect it with 400+ enterprise applications

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One of the largest European Telco with Global footprint

  • Multiple Source Systems (70+): Leading to difficulties in building Central Applications
  • High Lead Time to build internal & customer facing applications
  • Massive Backlog: with ever changing internal priorities.

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Enterprise AI Platform with multi-system integration

  • Centralised Integration Platform: Harness a centralized platform to seamlessly integrate diverse source systems spanning multiple countries, scaling rapidly and efficiently through intuitive no-code automation workflows and robust governance protocols.
  • Low-Code Application Development: Create front-end applications with minimal coding, facilitating quicker development cycles and enhanced agility by leveraging pre-built components.
  • AI Actionable Insights: Access comprehensive visibility into operations and performance via unified dashboards and reporting tools, allowing for detailed analysis through logs and analytics.
  • Fast track GTM for Opcos & reduce operational costs by 55%

SOLUTION

EXPECTED IMPACT

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CHALLENGE

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Then your Center of Excellence scales.

ENGINEERS DELIVER YOUR FIRST WINS

THE USUAL TRAP

Most companies stand up a Center of Excellence first — it builds demos disconnected from the P&L, and the projects die in pilot purgatory.

1 · FDES FIRST

Forward Deployed Engineers

Dedicated engineers own delivery and ship your lighthouse use cases against a real P&L outcome — in weeks, not quarters.

2 · THEN YOUR COE

A Center of Excellence

We help you stand up a CoE wired to the P&L, and transition the capability to your own teams.

3 · YOU SCALE

You own the flywheel

Your people assemble intelligence across silos — each new use case faster, cheaper and easier than the last.

You move from experimentation to transformation — with a team that knows how to assemble intelligence across silos.

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Team Introduction

VP - Sales

VP - Product

VP - Engineering

VP - Product Exp.

Product

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Project

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Devops

Product

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Devops

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Product

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Project

DevOps

Title

Project

Security

Title

VP - Sales

AVP - Product

VP - Engineering

VP - Product Exp.

Name

Name

Name

Name

Delivery Team @UnifyApps

Delivery Team @ [Customer Name]

Governing Body @UnifyApps

Governing Body @ [Customer Name]

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Team Introduction

VP - Sales

VP - Product

VP - Engineering

VP - Product Exp.

Product

​

Project

​

Devops

Product

​

N

Devops

​

Product

​

Project

DevOps

Title

Project

Security

Title

VP - Sales

AVP - Product

VP - Engineering

VP - Product Exp.

Name

Name

Name

Name

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Introducing the Enterprise Brain

HORIZONTAL PLATFORM WITH AI OPERATING SYSTEM

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AI OS Platform

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Knowledge Context

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Actionability Context

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Governance Context

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Finance

+25

agents

But you need to do this for each one of 100s of agents�you need...

+00

agents

+00

agents

+00

agents

+00

agents

+00

agents

+00

agents

+00

agents

+00

agents

+00

agents

+00

agents

+00

agents

THE SCALE OF TRANSFORMATION

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Cadences & Governance

Daily Standup — 15 Min

Reporting & Documentation

Weekly Status — Fri

  • 15-minutes based on preferred slot & Online
  • Project Managers
  • Developers
  • Project Managers
  • Progress summary, RAG status, risks, next steps
  • Defined scope, designs, & comprehensive test cases
  • Decisions, action items, shared within 24 hours
  • Active monitoring with mitigation plans
  • Yesterday's progress
  • Today's priorities
  • Blockers & dependencies
  • 30-45 minutes either on Thursday or Friday
  • Governing Bodies from UnifyApps�& Client
  • Product & Project Managers
  • Developers
  • Weekly accomplishments
  • Milestone tracking
  • Risks & issues review

TIME & MODE

PARTICIPANTS

WEEKLY STATUS REPORTS

BRD, PRD, TEST CASES

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MEETING MINUTES

RISK & ISSUE REGISTER

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AGENDA

TIME & MODE

PARTICIPANTS

AGENDA

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The “Why?”

The Diagnosis

Use Case Definition & Prioritization Template

The “What?”

The Vision

The “Why?”

Business Value

The “How?”

Architecture Map

Execution Order

Prioritization

Part 1

Part 2

Part 3

Part 4

Part 5

Problem Statement�Digital State�Consequences

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Experience�Architecture�Governance

Business ROI�Build ROI

Knowledge�Workflows�Actions�Apps�Agents

Light House (20-25)�Phase 2 (15-19)�Backlog (<15)

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Accelerating Go-to-Market with Partners

  • Account Mapping
  • Joint Sales Efforts
  • Partner involved pipeline generation
  • Joint-sales deals
  • New ARR
  • Co-Marketing activities
  • Partner sourced Pipeline
  • Partner-sourced deals

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  • New ARR
  • Customer Success Stories (CSAT’s)
  • Growth Account Expansions
  • Onboarding
  • Enablement
  • Certifications
  • Account Planning

Partner

Ramp up

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Partner Collaboration

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Accelerating Growth

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Partnership Excellence

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UnifyApps Product Glimpse

Create your custom AI agent in just 3 steps & connect it with 400+ enterprise applications

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FinServ

Insurance

Telco

Retail

Manufacturing

Logistics

Healthcare

SaaS

Customer Onboarding

Automated Claims Processing App

Customer Feedback Processing

Product Catalog Enhancement

Safety Compliance Assessment

Customs Compliance

Claims Management

Upsell Recommender

Fraud Detection

Risk Assessment App for Underwriting

Contract Lifecycle Management

Warranty Documentation Processing

Work Order Optimization

Invoice Reconciliation

Medical Records Analysis

Churn Predictor

Compliance Monitoring

Fraud Detection App

Subscriber Churn Prediction

Vendor Document Analysis

Supplier Risk Evaluation

Fake Order Detection

Care Planning

Customer Health

Client Risk Profiling

Policy Understanding App

SLA Compliance Monitoring

Marketing Content Generation

Quality Control Insight Agent

Smart Route Planning

Clinical Documentation Generation

Account Plans

Investment Advisory

First Notice of Loss Intake App

Service Outage Root Cause Analysis

Inventory Discrepancy Resolution

Inventory Forecasting

Driver Documentation Analysis

Insurance Verification Processing

Feature Request Analysis

Transaction Monitoring

Compliance Monitoring App

Marketing Offer Optimization

Promotional Content Analysis

Bill of Materials Summarization

Freight Claim Processing

Treatment Summary Creation

Bug Report Processing

Dispute Resolution Support

Customer Retention App

Field Technician Instructions Generator

Visual Merchandising Review

Maintenance Log Summarization

Delivery Exception Management

Regulatory Submission Preparation

Support Ticket Summarization

KYC Verification

Claims Volume Forecasting

Customer Sentiment Tracking

Customer Complaint Summarization

Material Cost Trend Monitoring

Fleet Optimization

Clinical Trial Eligibility Screening

Release Note Generation

Cross-sell Opportunity Finder

Denial Reason Analyzer

Call Script Quality Review

Order Cancellation Reasoning

RFQ Generator

Route Risk Forecasting

Drug Interaction Checker

Persona-Based Feature Adoption

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Partner Program

Our partner program is designed to complement your business, creating a unique differentiating factor that sets you apart in the market.

Whether your expertise lies in GenAI, Low Code/No Code platforms, Process Automation, or Data Management solutions, we’ll empower you to scale and unlock new growth opportunities.

Together, we can deliver transformative solutions that meet the evolving needs of your customers.

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​

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Scale

Deliver

Innovate

Build

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Partner Program

Our partner program is designed to complement your business, creating a unique differentiating factor that sets you apart in the market.

Whether your expertise lies in GenAI, Low Code/No Code platforms, Process Automation, or Data Management solutions, we’ll empower you to scale and unlock new growth opportunities.

Together, we can deliver transformative solutions that meet the evolving needs of your customers.

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​

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SCALE

BUILD

INNOVATE

DELIVER

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Thank You

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