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Submit my Planning Application

Go Live: Sprints 1 & 2

20 June 2019

Hackney Council

Planning Applications MVP

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Hackney Planning MVP

Today

  • The story so far
  • What we’ve been working on
    • Behind the scenes
    • Testing with real applications
    • GOV.UK Notify
    • API Walkthrough Documentation
  • Where we’re going next

Ask questions throughout!

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Planning Applications MVP

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The story so far

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Hackney Planning MVP

Product vision��Submit my Planning Application is for professionals and general public who submit householder planning applications. It will guide applicants through the submission process, helping them include the right information, accurate and complete documentation and the correct fee.

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A system

approach

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Hackney Planning MVP

A data led

approach

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Application

Full planning

Householder

Discharge of C

Lawful dev

Tree works

No. of apps

1717

859

792

495

445

% of total apps

30%

15%

14%

8%

8%

% invalid

75%

61%

42%

56%

4%

*Data source Hackney planning applications year 2017-2018

Reducing invalid applications

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Invalid reason

Missing doc

Incorrect doc

Fee

Missing scales

Sub-reasons

1 Elevations

2 Multiple docs

1 Labelling

2 Printing size

3 Incomplete

1 Not paid

2 Wrong fee

% of invalids

20%

20%

15%

6%

*Data source Hackney planning applications June 2018

Reasons for invalidity

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What we’ve been working on

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Behind the scenes

  • Connecting the user interface with the backend system.

  • Starting work on authentication and authorisation.

  • Writing tests to make sure the software works as expected.
    • We now have 70% of the software under test.

  • Started to work on a measurement plan to help Hackney understand where and whether SMPA is working.

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Testing with real application data

��

  • The great news is that it works!

  • A few content changes that will make the application more usable.

  • Additional bits of the service: for example a simple email link to challenge the data held by Hackney.

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Transactional emails

Transactional emails sent by software automatically to help people use the service.

  • Reset Password
  • Payment receipt / submission success.
  • Account created
  • Notify Hackney of a submission

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GOV.UK Notify

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GOV.UK Notify

  • Service to send transactional emails, SMS and letters.
  • Any team working in government, local government and the NHS.
  • Message templates with dynamic content.
  • Libraries to integrate with Java, .NET, Node.js, PHP, Python and Ruby applications.
  • Email sending is unlimited and are free.

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API Walkthrough Documentation

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Next steps

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Roadmap

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On the Horizon

  • Payment integration - Civica ePay
  • New Planning Backoffice - Tascomi

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Questions/feedback

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Thank you,

Check out our code on GitHub and please�try the prototype.��github.com/LBHackney-IT/smpa-backend/github.com/LBHackney-IT/smpa-frontend/��Any feedback to emma.harley@hackney.gov.uk

Hackney Council

Planning Applications MVP