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BEFORE SURGERY

A Digital Marketing Playbook for Physical Therapy Practices

Attracting ACL Pre-Hab & Rehab Patients

WIN THE ACL PATIENT

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Today, we will be covering…

  • How to be the premier choice for ACL recovery rehab
  • What patients are really looking for
  • How to make your digital marketing more discoverable to ACL patients
  • Sharing examples of what other practices have successfully done

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  • I’m a licensed PT
  • Owned and built a 7 figure PT practice
  • Exit in 2010
  • 15 years as a practice marketing expert
  • Founder and CEO of Practice Promotions
  • Single locations - 220+ location practices

About me

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We Are The Premier PT and Rehabilitation Marketing Agency That Takes Your Marketing to That Next Level

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We work with over 1200 clinics across the U.S. �and Canada

In 2025:

  • 1.2 million leads
  • $1.2 billion in new patient lead value in the last year
  • 320+ recruited therapists

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THE CHALLENGE: THE SURGEON REFERRAL LOCK

Surgeon Controls

Orthopedic surgeons refer to their own affiliated PT facility, often before the patient even knows they have a choice.

Patient Doesn't Know

Most patients assume they have no choice. They follow the surgeon's recommendation without question.

You Lose the Patient

By the time they're post-op, the decision is made. Private PT practices lose patients they never had a chance to reach.

The answer? Get there FIRST digitally.

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KNOW YOUR AUDIENCE: WHO YOU'RE MARKETING TO

🏠 THE SPORTS MOM

  • Age 35–55, researches everything online
  • Active on Facebook & Instagram
  • Google searches "ACL surgery recovery" at 10pm
  • Trusts reviews, testimonials & local reputation
  • Wants BEST care for her child, cost secondary
  • Will drive past 3 PT offices for the right one

🏃 THE YOUNG ATHLETE

  • Age 14–24, soccer / basketball / football / cheer
  • Searches on TikTok, YouTube, Instagram
  • Cares about: return to sport, speed of recovery
  • Influenced by coaches, teammates & online content
  • "Will I play again?" is the driving fear
  • Pre-hab before surgery = competitive advantage

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YOUR ROADMAP TODAY

01

Website & SEO

Condition pages that rank & convert

02

Google Ads

Pre-hab campaigns targeting athletes & parents

03

Email Marketing

Re-engage past patients before surgery season

04

The Marketing Plan

12-month calendar & budget framework

05

The Patient Pitch

Why YOUR clinic beats the surgeon's PT

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SECTION 01

WEBSITE &

SEO STRATEGY

Building the digital home for your ACL expertise

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CONDITION PAGES: YOUR #1 SEO ASSET

What is a Condition Page?

A dedicated web page for a specific diagnosis or condition, in this case, ACL tears, that educates the patient AND signals your expertise to Google.

Why Google Loves Them

  • Targets long-tail keywords patients use
  • Signals topical authority & expertise
  • Increases dwell time with rich content
  • Earns backlinks from health sources

What to Include

  • "What is an ACL tear?" education block
  • Pre-hab vs. post-op rehab sections
  • Patient success stories / video testimonials
  • Clear CTA: Schedule a Free Consultation

Pages You Need NOW

  • /acl-rehabilitation
  • /acl-pre-hab-before-surgery
  • /knee-injury-physical-therapy
  • /sports-injury-rehab

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LOCAL SEO: DOMINATE THE ACL SEARCH IN YOUR MARKET

Top Keywords to Target

  • "ACL physical therapy near me"
  • "ACL rehab [city]"
  • "ACL pre-hab before surgery"
  • "knee injury PT clinic [city]"
  • "best PT for ACL recovery"
  • "physical therapy after ACL surgery"
  • "ACL prehab program"
  • "sports PT for ACL tear"

Quick Wins to Rank Faster

  • Optimize Google Business Profile with ACL services
  • Add ACL condition page to sitemap & nav
  • Write 3–5 blog posts answering ACL FAQs
  • Get reviews mentioning ACL / sports injury rehab
  • Schema markup: MedicalCondition for ACL page
  • Build citations on WebMD, Healthgrades, Yelp
  • Embed Google Map on ACL page

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CONTENT THAT CONVERTS: WHAT YOUR ACL PAGE MUST HAVE

1

Hero Section

Clear headline: "Expert ACL Rehab & Pre-Hab" + phone CTA above the fold. Don't make them scroll to find you.

2

Education Block

Explain ACL tears in plain English. Answer: "Do I need surgery?" and "What is pre-hab?" — this is what moms Google at night.

3

Your Process

Show a 4-6 step visual journey from evaluation → pre-hab → post-op → return to sport. Athletes want to see the path back.

4

Social Proof

Video testimonials from athletes who returned to sport. Google star rating embed. Before/after functional outcome data.

5

FAQ Section

"How long does ACL rehab take?" "Will insurance cover this?" "Can I choose my own PT?" — these drive SEO & trust.

6

Strong CTA

"Schedule Your Free ACL Evaluation" — with a form above the fold AND at page bottom. Make it frictionless.

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SECTION 01

WEBSITE EXAMPLE

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SECTION 02

GOOGLE ADS

STRATEGY

Capture athletes & parents the moment they search, before the surgeon does

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THE PRE-HAB OPPORTUNITY: GOOGLE ADS BEFORE SURGERY

What is Pre-Hab?

Pre-hab = physical therapy BEFORE ACL surgery. Research shows patients who do pre-hab recover 30–40% faster. This is a massive, underserved search category, and your biggest ad opportunity.

~60%

of ACL patients are

never told pre-hab exists

30-40%

faster recovery with

pre-hab before surgery

$8-15

avg. cost-per-click for

ACL-related ad keywords

Campaign Types to Run

  • Search Ads — Target: "ACL prehab," "PT before ACL surgery," "ACL injury therapist near me"
  • Display Ads — Retarget visitors to your ACL page with testimonials and free eval offers
  • Performance Max — Target parents in your zip code searching ACL + youth sports terms

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BUILDING YOUR ACL ADS CAMPAIGN: THE BLUEPRINT

STEP 1

Keyword Targeting:

Exact & phrase match: "ACL physical therapy," "knee rehab near me," "ACL prehab program," "sports PT [city]". Exclude: "ACL surgery," "ACL surgeon."

STEP 2

Audience Targeting:

Geotarget 10–15 mile radius. Layer in: Parents of teens (Facebook Audiences), sports/fitness interests, age 13–18 (for athletes) and 35–55 (for moms).

STEP 3

Ad Copy That Wins:

Headline 1: "ACL Pre-Hab & Rehab in [City]" | Headline 2: "Get Back to Sport 40% Faster" | CTA: "Book Your Free Eval Today"

STEP 4

Landing Page:

Send all ACL ad clicks to a dedicated ACL landing page — NOT your homepage. Include: headline, outcomes, social proof, and a simple form.

STEP 5

Budget & Bidding:

Start: $500–$1,000/mo. Use Maximize Conversions bidding. Track form fills + calls as conversions. One new patient pays for 1–2 months of ads.

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SECTION 03

EMAIL

MARKETING

Re-engaging past patients — your warm, untapped ACL audience

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EMAIL YOUR PAST PATIENTS: YOUR WARMEST ACL AUDIENCE

Why Past Patients Are Gold

  • They already trust you
  • Their kids play sports, ACL risk is real
  • They know someone who tore their ACL
  • Referral multiplier: they'll share your content

3 Email Segments to Build

  • Sports injury past patients (knee, ankle, hip)
  • Parents who brought in minor children
  • All patients ages 13–50 in sports zip codes

Sample Email Campaigns

Subject: "ACL Season Is Coming, Is Your Athlete Ready?"

Sent pre-season. Explains pre-hab benefits. CTA: Free ACL Risk Screen.

Subject: "We Helped [Name] Get Back to the Field in 6 Months"

Patient story email. Builds trust with parents. Links to ACL page.

Subject: "Your Child Has a Choice in Physical Therapy"

Educational email: 'You don't have to go where the surgeon sends you.' Direct, empowering.

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THE ACL EMAIL DRIP: YOUR 6-EMAIL SEQUENCE

DAY 1

Education

"Your Athlete's ACL: What Every Parent Needs to Know"

Goal: Educate & build authority

DAY 4

Pre-Hab Intro

"What Is Pre-Hab and Why It Changes Everything"

Goal: Educate & build authority

DAY 9

Social Proof

"Meet [Athlete Name] — Back to Soccer After ACL"

Goal: Build trust & differentiate

DAY 14

Empowerment

"Did You Know You Can Choose Your Own PT?"

Goal: Build trust & differentiate

DAY 20

Offer

"Free ACL Evaluation — Limited Spots This Month"

Goal: Convert to consultation

DAY 30

Urgency

"Last Chance: Free ACL Risk Screen Before Season"

Goal: Convert to consultation

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SECTION 01

NEWSLETTER + BLOG EXAMPLE

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SECTION 04

YOUR

MARKETING PLAN

The 90-day launch plan and 12-month calendar for ACL domination

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YOUR 90-DAY ACL MARKETING LAUNCH PLAN

DAYS 1–30

Foundation

  • Build / optimize ACL condition page
  • Set up Google Business Profile for ACL
  • Segment past patient email list
  • Install conversion tracking on website
  • Draft 6-email drip sequence

DAYS 31–60

Launch

  • Launch Google Search Ads (ACL keywords)
  • Send email #1 to past patient list
  • Publish 2 ACL blog posts for SEO
  • Post ACL content 3x/week on social
  • Deploy call-tracking number on ACL page

DAYS 61–90

Optimize

  • Review ad performance, cut losers
  • A/B test ad headlines
  • Send remaining email drip sequence
  • Request ACL-related Google reviews
  • Add 1 new ACL FAQ blog post from search terms

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12-MONTH ACL MARKETING CALENDAR

Q1 (Jan–Mar)

Pre-Season Push

  • Launch pre-hab Google Ads
  • Email: ACL season preview
  • Publish ACL risk guide blog

Q2 (Apr–Jun)

Spring Sports Peak

  • Increase ad budget 20%
  • Social: athlete testimonials
  • Email: soccer/lacrosse parents

Q3 (Jul–Sep)

Summer Training

  • Target camp/travel sport parents
  • Google Ads: "ACL prehab camp"
  • Blog: post-ACL return to sport

Q4 (Oct–Dec)

Football/Fall Sports

  • Football ACL ad campaign
  • Email: fall patient re-engage
  • Plan next year's calendar

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DIGITAL MARKETING QUICK IMPROVEMENTS: DO THIS NOW

Website

  • Add ACL condition page (if missing)
  • Add online scheduling CTA on every page
  • Add live chat or chatbot for after-hours leads
  • Mobile-optimize your ACL page (60% of searches are mobile)

Google Business

  • Add "ACL rehabilitation" to your services
  • Post 2x/month on your GBP (patient stories, tips)
  • Turn on messaging in GBP
  • Respond to every review within 24 hours

Social Media

  • Post 3x/week minimum (education + social proof)
  • Create a "Return to Sport" video series
  • Run a Facebook/Instagram Reel: "What to do in the first 24 hours of an ACL injury"
  • Boost your best post to parents in your zip code

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SECTION 05

SELL

“WHY YOUR CLINIC?”

Why patients should choose YOU over the surgeon's affiliated PT facility

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PRIVATE PT vs. ORTHOPEDIC SURGEON'S PT: THE TRUTH

Category

Your PT Clinic

Surgeon-Affiliated PT

One-on-One Time

✓ Full session with your PT every visit

Often techs or aides after intake

Specialization

✓ Sports rehab & ACL specialists

General PT across all conditions

PT-to-Patient Ratio

✓ 1:1 or 1:2

Often 1:4 or 1:5

Pre-Hab Program

✓ Structured 4–6 week pre-op program

Rarely offered

Return-to-Sport Testing

✓ Functional testing before clearance

Inconsistent protocols

Scheduling Flexibility

✓ Evenings & weekends available

Business hours only

Insurance

✓ Most plans accepted

May be in-network only

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EDUCATING PATIENTS: IT'S THEIR CHOICE (AND THEY DON'T KNOW IT)

The most powerful thing you can do is EDUCATE patients that they have a choice. Most never question the surgeon's referral.

Website: "Know Your Rights" Section

Add a section to your ACL page titled 'Did You Know You Can Choose Your Own Physical Therapist?' with a direct, friendly explanation of patient freedom of choice laws.

Email: Empowerment Messaging

The subject line "You don't have to go where the surgeon sends you" is one of the highest-performing messages in PT marketing. Compassionate, educational, direct.

Social Content: FAQ Reels

Short video: "3 Things to Ask Before Choosing a PT After ACL Surgery." This gets shared by parents and positions you as the trusted advisor.

Google Ads: Intent-Based Copy

Run ads targeting "can I choose my own physical therapist" and "ACL PT options." These searchers are actively questioning the surgeon referral — they're your best prospects.

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BUILD YOUR CLINIC'S ACL VALUE PROPOSITION

Your messaging framework: Answer these 4 questions CLEARLY on every marketing touchpoint.

Q: Why ACL patients?

A: We specialize in sports injury and ACL rehab — it's what we do best.

Q: Why pre-hab?

A: Starting before surgery dramatically reduces recovery time — we've seen it hundreds of times.

Q: Why us vs. the surgeon's PT?

A: You get one-on-one care from a licensed PT every single visit. No techs. No shortcuts.

Q: What outcome do we promise?

A: Our goal is getting you back to your sport — fully functional, not just pain-free.

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SOCIAL MEDIA: REACHING MOMS & ATHLETES WHERE THEY ARE

Facebook

Best for: Moms 35–55

Top Content:

  • Educational posts: "What is ACL pre-hab?"
  • Patient story shares
  • Boosted posts to local parents
  • Join & post in local sports parent groups

Instagram

Best for: Athletes 14–24

Top Content:

  • Reels: exercises, patient transformations
  • "Day in the life of ACL rehab" stories
  • Behind-the-scenes of your ACL program
  • Athlete return-to-sport videos

YouTube

Best for: All Ages — Research Phase

Top Content:

  • "ACL Pre-Hab: What to Expect" explainer
  • "ACL Recovery Week 1 vs Week 12"
  • Q&A: "Can I pick my own PT?"
  • Embed videos on your ACL condition page

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SECTION 01

SOCIAL EXAMPLE

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MEASURING SUCCESS: THE KPIs THAT MATTER

Website KPIs

  • ACL page organic visits (monthly)
  • ACL page conversion rate (form fills / visits)
  • Time on ACL condition page

Goal: 200+ visits/mo, 3–5% CVR

Google Ads KPIs

  • Cost per lead (form fill or call)
  • Click-through rate on ACL keywords
  • Number of consultations booked from ads

Goal: <$50 cost/lead, >3% CTR

Email KPIs

  • Open rate on ACL email campaign
  • Click-through rate
  • Consultations booked from email

Goal: 30%+ open rate, 5%+ CTR

Business KPIs

  • New ACL patients per month
  • ACL patient referral rate
  • Average LTV of ACL patient

Goal: 5+ new ACL patients/month

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5 MISTAKES PT CLINICS MAKE WITH ACL MARKETING

✗ No condition page

✓ Every condition you treat needs a dedicated page. A generic homepage won't rank for "ACL rehab near me."

✗ Sending ad traffic to your homepage

✓ ACL ads → ACL landing page. Match message to page. A mismatch kills conversion rates.

✗ Only marketing post-surgery

✓ Pre-hab is a massive, underserved market. Most clinics ignore it. Own it.

✗ Not telling patients they have a choice

✓ If you don't educate them, they'll just go where the surgeon sends them. Freedom of choice messaging wins every time.

✗ No review strategy

✓ Google reviews mentioning "ACL," "sports injury," and "return to sport" directly boost local SEO for your target keywords.

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HOW PRACTICE PROMOTIONS CAN HELP YOU WIN ACL PATIENTS

We're a full-service digital marketing agency built exclusively for physical therapy practices.

PT-Optimized Websites

Condition pages, ACL pre-hab pages, and conversion-focused design built for PT clinics.

Local SEO

Rank for ACL keywords in your market. Google Business Profile, citations, and content.

Google Ads Management

Fully managed ACL pre-hab campaigns. We write the ads, manage the budget, track every lead.

Email Marketing (Engage)

Automated email campaigns to your patient list. Pre-built ACL sequences ready to go.

Content Marketing

ACL blog posts, FAQ pages, and social content that builds trust and drives organic traffic.

Reporting & Analytics

Monthly reports showing exactly what's working — leads, rankings, ROI by channel.

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FREE PT MARKETING KIT

www.practicepromotions.net

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Discover our strategy, systems, and specialists

Demo our industry leading PT marketing systems

Want Help to Take Your Practice to New Heights?

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