1 of 11

WHO

WHAT

2 of 11

WHERE

WHEN

3 of 11

WHY

HOW

4 of 11

impact

effect(s)

5 of 11

influence

value

6 of 11

change(s)

role

7 of 11

8 of 11

9 of 11

10 of 11

?

?

11 of 11

?

?