1. Align: Content marketing (20 min)
How do you define content marketing?
What do you want it to achieve for your business?
2. Your Offering (15 min)
What, functional benefit, emotional benefit, unlike...
What's the hardest part of your offering for prospects to *click* with?
3. Target Customers (30 min)
What does our most successful customer look like?
How do they use our offering?
Brainstorm as many prospect pain points as you can. Pick your top 3.
4. The sales funnel (30 min)
What does the sales funnel look like today?
What does a perfectly qualified lead look like?
Our best customers find us via…
Brainstorm all the questions prospects ask. Pick your top 3.
5. Our perspective (30 min)
I joined this company because…
I’m most proud of our impact on…
If I gave a TED Talk, it would be…
Industry changes that are top of mind include...
6. Brainstorm: Content (30 min)
What are all the types of content we could create?
What works? What doesn’t?
What don’t we create that we want to?
7. Brainstorm: Channels (30 min)
What are all the types of channels we could launch?
What works? What doesn’t?
What don’t we launch that we should?
NOTES
CONTENT WORKSHOP
[CLIENT]
[YOUR NAME]
SCOPE
RESEARCH We’re here
Uncover our areas of opportunity and audience needs.
STRATEGY
Define what our most successful content looks like and how we’ll use it.
PROCESS
Build the ideas, roadmap, and tools to activate our strategy as quickly as possible.
3
We’re setting your content strategy across the funnel.
AGENDA
Today is about informing our strategy.
# ALIGN: CONTENT MARKETING 20 minutes
# YOUR OFFERING 15 minutes
# OUR CUSTOMERS 30 minutes
# THE SALES FUNNEL 30 minutes
# OUR PERSPECTIVE 30 minutes
# BRAINSTORM: CONTENT 30 minutes
# BRAINSTORM: CHANNELS 30 minutes
5
HOUSEKEEPING
We’ll take two 5- or 10-minute breaks.
For all workshop prompts, please write your answers in a Google Doc or in the printout of this workshop. Your notes will be a huge reference for me down the road.
CONTENT WORKSHOP
ALIGN
ON CONTENT MARKETING
7
How do you define content marketing?
What do you want content marketing to achieve for your business?
What constitutes content?
[Answer in workbook]
ALIGN
15 minutes
CONTENT WORKSHOP
ALIGN
Strategic content marketing means creating any material that helps converts visitors to customers...
8
BRAND AWARENESS TOP OF THE FUNNEL Content introduces your expertise and your brand to new visitors by educating on a topic they’re interested in. | CONSIDERATION MIDDLE OF THE FUNNEL Content builds a relationship with prospective customers, by introducing your offering at key points and/or by starting a conversation. | DECISION BOTTOM OF THE FUNNEL Content converts leads into customers with targeted information about your value prop and your offering. (sales enablement) RETENTION BOTTOM OF THE FUNNEL Customer retention and engagement |
My definition
CONTENT WORKSHOP
ALIGN
...with a process that is repeatable and scalable...
9
GOALS AND KPIs
PILLARS
FORMATS
CREATION
CREATION
(VERSUS)
My definition
CONTENT WORKSHOP
ALIGN
10
...and with effective use of content across marketing channels. When done strategically, content can help generate 3x more leads than outbound marketing, while costing 62% less.
62%
My definition
CONTENT WORKSHOP
OUR OFFERING
WHAT
Our company is…
FUNCTIONAL BENEFIT
That offers…
EMOTIONAL BENEFIT
To make customers feel…
COMPETITORS
Unlike...
12
OUR OFFERING
8 minutes
CONTENT WORKSHOP
13
OUR OFFERING
[Answer in workbook]
The hardest part of our offering for customers to *click* with is...
7 minutes
CONTENT WORKSHOP
OUR CUSTOMERS
15
OUR CUSTOMERS
[Answer in workbook]
What does our most successful customer look like?
7 minutes
CONTENT WORKSHOP
16
OUR CUSTOMERS
[Answer in workbook]
How does our most successful customer use our offering?
7 minutes
CONTENT WORKSHOP
17
OUR CUSTOMERS
3 minutes
[Answer in workbook]
Brainstorm as many prospect pain points as you can.
CONTENT WORKSHOP
18
OUR CUSTOMERS
10 minutes
[Answer in workbook]
Pick your top 4 and explain why in one sentence.
CONTENT WORKSHOP
THE SALES FUNNEL
20
[Discuss]
From start to finish, what does the sales funnel look like today? What works? What doesn’t?
ACQUISITION
5 minutes
CONTENT WORKSHOP
21
[Answer in workbook]
What does a perfectly qualified lead look like for your company?
ACQUISITION
5 minutes
CONTENT WORKSHOP
22
Our best customers found us via…
[Answer in workbook]
Prospects mostly find us via...
[Answer in workbook]
I wish prospects also found us via...
[Answer in workbook]
ACQUISITION
7 minutes
CONTENT WORKSHOP
23
[Answer in workbook]
Brainstorm all the questions prospects typically ask.
ACQUISITION
3 minutes
CONTENT WORKSHOP
24
[Answer in workbook]
Pick your top 2-3 and explain why.
ACQUISITION
10 minutes
CONTENT WORKSHOP
OUR PERSPECTIVE
26
[Answer in workbook]
I joined this company because...
OUR PERSPECTIVE
6 minutes
CONTENT WORKSHOP
27
[Answer in workbook]
I’m most proud of our impact regarding…
OUR PERSPECTIVE
6 minutes
CONTENT WORKSHOP
28
[Answer in workbook]
If I gave a TED Talk on behalf of our company, it would be called...
OUR PERSPECTIVE
6 min
CONTENT WORKSHOP
29
[Answer in workbook]
An industry issue or change that’s top of mind for me is...
OUR PERSPECTIVE
7 min
CONTENT WORKSHOP
CONTENT
BRAINSTORM
BRAINSTORM
All content falls into 1 of 3 buckets.
31
BRAND AWARENESS TOP OF THE FUNNEL Content introduces your expertise and your brand to new visitors by educating on a topic they’re interested in. | CONSIDERATION MIDDLE OF THE FUNNEL Content builds a relationship with prospective customers, by introducing your offering at key points and/or by starting a conversation. | DECISION BOTTOM OF THE FUNNEL Content converts leads into customers with targeted information about your value prop and your offering. (sales enablement) RETENTION BOTTOM OF THE FUNNEL Customer retention and engagement |
CONTENT
CONTENT WORKSHOP
BRAINSTORM
What are all the types of content we could (or do) create?
32
TOP OF THE FUNNEL AWARENESS
| MIDDLE OF THE FUNNEL CONSIDERATION | BOTTOM OF THE FUNNEL DECISION + RETENTION |
CONTENT
CONTENT WORKSHOP
33
CONTENT
5 minutes
Top 1-3 existing pieces of content
[Discuss]
Why do they work?
[Discuss]
How up-to-date are they with your unique offer?
[Discuss]
CONTENT WORKSHOP
34
CONTENT
5 minutes
Which existing content doesn’t work?
[Discuss]
Why not?
[Discuss]
CONTENT WORKSHOP
35
CONTENT
5 minutes
Which 1-3 new pieces of content would you like to launch?
[Discuss]
Why?
[Discuss]
CONTENT WORKSHOP
CHANNELS
BRAINSTORM
BRAINSTORM
Your marketing channels are the ways you can connect with prospective customers and share your surfaces.
For example:
37
CHANNELS
CONTENT WORKSHOP
BRAINSTORM
What are all the ways we can use our content?
38
TOP OF THE FUNNEL AWARENESS
| MIDDLE OF THE FUNNEL CONSIDERATION | BOTTOM OF THE FUNNEL DECISION + RETENTION |
CHANNELS
CONTENT WORKSHOP
CHANNELS
39
Top 1-3 existing channels.
[Discuss]
Why do they work?
[Discuss]
What would you improve?
[Discuss]
5 minutes
CONTENT WORKSHOP
CHANNELS
40
Which existing channels don’t work?
[Discuss]
Why not?
[Discuss]
5 minutes
CONTENT WORKSHOP
CHANNELS
41
Which 1-3 new channels would you like to launch?
[Discuss]
Why?
[Discuss]
5 minutes
CONTENT WORKSHOP
THANK YOU
[your contact info]