1 of 7

Using WhatsApp for Community Volunteer Groups

By the Stream Team.

2 of 7

Why WhatsApp?

  • Lots of our friends not using facebook anymore
  • Easy to use
  • Immediate and direct contact
  • People can mute the chat
  • Able to share photos easily.

​

​

3 of 7

How to set up an effective group

  • Have a clear group name and add a photo
  • Choosing admins
  • Set the group expectations from the start
  • Ask for permission to add people to your group

​

​

4 of 7

How it looks

5 of 7

Guidelines and Etiquette

  • When to post
  • Concise messages
  • Stay on topic
  • Avoid message overload
  • Using reactions instead of extra messages
  • Respecting privacy
  • Use email for longer updates

​

​

6 of 7

Features

  • Polls
  • Events
  • Pinned messages
  • QR code
  • Desktop version
  • Channels
  • Search function

​

​

7 of 7

Unintended benefits

  • Community Building
  • Check in’s during storm events
  • Sharing of plants, fruit and veges
  • Call outs for urgent help
  • Notices about the reserve

​

​