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ADVANCED ASSIGNMENT

By: Fardil Khalidi

Revenue Metrics breakdown - Upwork

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Upwork is a marketplace for freelancers in fields like writing, graphic design and web development. The site helps professionals find projects, communicate with clients and get paid. If you're a new freelancer, or working in a new field, you can rack up valuable experience without always having to pitch clients cold.

For this assignment, I choose this startup

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3 STARTUPS CHOSEN

METRICS BREAKDOWN

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UPWORK - Metrics Breakdown

Monthly GMV

Monthly trx

Avg trx

Monthly active Freelancer

Monthly listed jobs

Monthly active employer

Monthly Leads

Leads trx conversion

Monthly traffic/visitors

traffic/visitors leads to conversion

Monthly task done by freelancer

Payment options

Apply procedures

Wire transfer

Paypal

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3 STARTUPS CHOSEN

METRICS DESCRIPTION

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UPWORK - Metrics Described

Elements

Relevant Metrics

Descriptions

Revenue

Monthly GMV

Total revenue generated per one month from gross margin (platform fee)

Revenue

Monthly transaction

Total transaction (include amount to be paid to freelancer)

Revenue

Average transaction

Average transaction per month (include amount to be paid to freelancer)

Retention

Monthly Active Freelancer

Total active freelancer per month to apply freelance job at Upwork

Retention

Monthly postedjob

Total job posted per month by employer

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UPWORK - Metrics Described

Elements

Relevant Metrics

Descriptions

Retention

Monthly active employer

Total job posted (active) by the employer, including put clear information actively screening the freelancer

Retention

Monthly task done by freelancer

Total task done per month by freelancer and qualified to be paid

Activation

Monthly leads

Total user activated and qualified to be upworker (ready to find job)

Revenue

Leads trx conversion

Total user activated and then get the job and complete it

Activation & Revenue

Payment option

Selected payment to be settled by the freelancer & employer

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UPWORK - Metrics Described

Elements

Relevant Metrics

Descriptions

Retention

Apply procedure

Procedures that need to be done by freelancer in order to get the job (i.e: put education background, experience, put certification, put skills, put portfolio)

Acquisition

Monthly traffic/visitors

Total visitors inbound to Upwork website

Activation

traffic/visitors leads to conversion

Total visitors onboard to Upwork freelancer apps/product, can become freelancer/employer

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THANK YOU

Fardil Khalidi

(Product Manager & Startup Enthusiast)