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Data Visualization, Neuroscience, and Why It Matters to the Analyst

Tim Wilson

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Data visualization misconceptions abound!

@tgwilson

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Data visualization is NOT about making the data pretty.

@tgwilson

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Data visualization is about �being understood.

@tgwilson

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It’s about�neuroscience.

@tgwilson

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Iconic Memory

Short-Term Memory

Long-Term Memory

@tgwilson

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Iconic Memory

Short-Term Memory

Long-Term Memory

@tgwilson

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Miller's Law (1956)

The number of objects an average human can hold in short-term memory is 7 ± 2.

@tgwilson

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Miller's Law (1956)

The number of objects an average human can hold in short-term memory is 7 ± 2.

4

@tgwilson

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Miller's Law (1956)

The number of objects an average human can hold in short-term memory is 7 ± 2.

4

1

@tgwilson

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It’s ALL about reducing the�cognitive load

for your audience.

@tgwilson

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How many 5s are in this list?

49790275647902894728624092406037070570279072�08029007302501270237008374082078720272007083�02602703793775709707377970667462097094702780�79709723097230979592750927279798734972608027

Source: Information Dashboard Design by Stephen Few

@tgwilson

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How many 5s are in this list?

49790275647902894728624092406037070570279072�08029007302501270237008374082078720272007083�02602703793775709707377970667462097094702780�79709723097230979592750927279798734972608027

Source: Information Dashboard Design by Stephen Few

@tgwilson

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How many 5s are in this list?

49790275647902894728624092406037070570279072�08029007302501270237008374082078720272007083�02602703793775709707377970667462097094702780�79709723097230979592750927279798734972608027

Source: Information Dashboard Design by Stephen Few

6!

@tgwilson

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How much larger is circle B than circle A?

A

B

Source: Information Dashboard Design by Stephen Few

@tgwilson

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How much larger is circle B than circle A?

A

B

Source: Information Dashboard Design by Stephen Few

16X

@tgwilson

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How much longer is bar B than bar A?

A

B

16X

@tgwilson

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Ignore

Tilt my head to read!

I already knew that

Ignore

Tilt my head to read!

Ignore

Ignore

@tgwilson

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@tgwilson

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Gestalt psychologists were smart folk.

Humans perceive entire patterns or configurations, not merely individual components.

The perception of those patterns are controlled by distinct Gestalt principles: proximity, similarity, closure, connectedness, and continuity.

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This is… one group?

@tgwilson

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Two groups?

@tgwilson

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DEFINITELY two groups!

@tgwilson

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Columns!

@tgwilson

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Or...rows?

@tgwilson

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Four groups?

@tgwilson

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Definitely four groups!

@tgwilson

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On to the Tips!

@tgwilson

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“Maximize the data-pixel ratio!”

Data-Information Pixels

All Non-Background Pixels

– Stephen Few

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“Pretend your printer is running out of toner.”

- Michele Kiss

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Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away.

– Antoine de Saint-Exupery

@tgwilson

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We already looked at an example of this idea.

vs.

@tgwilson

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Maximizing the data-pixel ratio works for tables, too!

Channel

Sessions

Bounce Rate

Pages / Session

Direct

24,127

46%

1.8

Organic Search

16,524

50%

1.9

Paid Search

13,429

53%

1.8

Referral

11,182

36%

2.5

Display

9,488

97%

1.0

Social

455

21%

2.4

Email

423

35%

2.0

@tgwilson

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Maximizing the data-pixel ratio works for tables, too!

Channel

Sessions

Bounce Rate

Pages / Session

Direct

24,127

46%

1.8

Organic Search

16,524

50%

1.9

Paid Search

13,429

53%

1.8

Referral

11,182

36%

2.5

Display

9,488

97%

1.0

Social

455

21%

2.4

Email

423

35%

2.0

@tgwilson

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Maximizing the data-pixel ratio works for tables, too!

Channel

Sessions

Bounce Rate

Pages / Session

Direct

24,127

46%

1.8

Organic Search

16,524

50%

1.9

Paid Search

13,429

53%

1.8

Referral

11,182

36%

2.5

Display

9,488

97%

1.0

Social

455

21%

2.4

Email

423

35%

2.0

@tgwilson

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Pie charts are generally evil!

vs.

See http://bit.ly/timin2009 for details.

@tgwilson

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Pie charts are generally evil!

vs.

See http://bit.ly/timin2009 for details.

@tgwilson

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And...adding a hole to the pie isn’t an improvement.

vs.

See http://bit.ly/timin2009 for details.

@tgwilson

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Pie charts with 2-3 sections can be okay.

@tgwilson

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But there is a BIG problem with this one.

@tgwilson

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9-10% of U.S. males have deuteranopia.

@tgwilson

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And plenty of people still use black-and-white printers.

@tgwilson

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When in doubt...check!

Sim Daltonism (Mac)

Color Oracle (Windows or Mac)

@tgwilson

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Horizontal bar charts are generally awesome!

SESSIONS

@tgwilson

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Put them side-by-side for metric comparisons.

SESSIONS

BOUNCE RATE

@tgwilson

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Use color for emphasis!

SESSIONS

BOUNCE RATE

@tgwilson

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They work in compact form, too!

Cognitive load!!!

@tgwilson

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They work in compact form, too!

@tgwilson

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Use plain English.

@tgwilson

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Use plain English.

@tgwilson

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Don’t forget to include the data source!

SESSIONS

BOUNCE RATE

Data Source: Google Analytics, July 2019

@tgwilson

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What’s wrong with this chart?

3.00%

2.00%

1.00%

0.00%

2.13%

2.51%

Control

Test

@tgwilson

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Kill extraneous significant digits!

3%

2%

1%

0%

Control

Test

2.1%

2.5%

@tgwilson

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Possibly...even kill the y-axis!

Control

Test

2.1%

2.5%

@tgwilson

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Or (subtly) represent uncertainty!

Control

Test

3%

2%

1%

0%

@tgwilson

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Have we had enough bar (charts) yet?

@tgwilson

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There are other visualizations!

(But ALWAYS consider the basic ones first!)

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The Extreme PresentationTM Method

@tgwilson

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The Juice Analytics Chart Chooser

@tgwilson

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Sparklines FTW!

@tgwilson

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Text size variation FTW!

@tgwilson

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Boxplots show variability.

@tgwilson

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Boxplots show variability.

@tgwilson

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Bar charts are good...but not always the best.

@tgwilson

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Slopegraphs can show change really well.

Direct

Organic Search

Paid Search

Referral

Display

Direct

Organic Search

Paid Search

Referral

Display

@tgwilson

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Heatmaps can be handy!

@tgwilson

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Pseudo-heatmaps can be handy!

Mobile

Desktop

Tablet

Organic Search

609,647

211,041

25,351

Direct

549,097

66,111

12,024

Paid Search

175,395

67,328

10,343

Referral

34,127

16,361

4,371

Social

15,286

1,806

896

Email

8,187

5,502

568

(Other)

598

828

43

@tgwilson

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Pseudo-heatmaps can be handy!

Mobile

Desktop

Tablet

Organic Search

609,647

211,041

25,351

Direct

549,097

66,111

12,024

Paid Search

175,395

67,328

10,343

Referral

34,127

16,361

4,371

Social

15,286

1,806

896

Email

8,187

5,502

568

(Other)

598

828

43

@tgwilson

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Pseudo-heatmaps can be handy!

@tgwilson

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Keep it monochromatic!

Mobile

Desktop

Tablet

Organic Search

609,647

211,041

25,351

Direct

549,097

66,111

12,024

Paid Search

175,395

67,328

10,343

Referral

34,127

16,361

4,371

Social

15,286

1,806

896

Email

8,187

5,502

568

(Other)

598

828

43

@tgwilson

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Scatterplots

@tgwilson

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Word clouds can be nice (but have limited utility).

Take the time to clean up the data first:

Force everything to lowercase

Remove stopwords

Stem the words (if possible)

Remove obviously dominant words (if warranted)

@tgwilson

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Geographic overlays can be revealing (but aren't always).

@tgwilson

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Interactive geographic overlays can be good for exploration.

This was built with R, but most BI tools support this sort of visualization.

Excel now supports map charts, too (interactivity through slicers and pivot tables, perhaps?)

@tgwilson

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Network diagrams are neat (if they reveal something)!

Product Content

Support Content

@tgwilson

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To summarize...

@tgwilson

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It’s ALL about reducing the�cognitive load

for your audience.

@tgwilson

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Recommended Reading: Data Visualization

@tgwilson

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Recommended Reading: Data Storytelling

@tgwilson

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Any questions?

@tgwilson

tim.wilson@searchdiscovery.com