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Software Automation Consulting for Next-Gen Networks and Services

Overview of Professional Services – Jan 2023

oam.technology

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Services Overview

OAM Technology Consulting LLC is a business consulting firm providing innovative technology services to the IT and Data Communications industry. Our focused service offerings are tailored to Service Providers, Vendors, Standards Development Organizations, Trade Associations, Educational and Legal professions.

Our focus areas include:

Service and Service Lifecycle Management
Network and Resource Management
Software Defined Networking
Operations, Automation and BSS/OSS Architecture
Business Process and Workflow Management
Information Modeling
Interface and API Definition
Training, Standards and Specification Development
Blockchain Technology

Our approach is centered on three core principles: Information Interfaces and Processes

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Convergence of Information, Interfaces, Processes

Repeatable Business Processes

Information and Data Models

Well-defined and Open Interfaces

Marketing/Sales

Customer

Product

Service

Resource/Network

End-to-End Lifecycle Management

Software Automation

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PROCESSES

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BUSINESS PROCESS MODELING

Business Process Modeling is a key aspect of automating and operationalizing Communication Service Providers’ products and services.

Software automation is based on the principal of repeatable and well-structured business processes.

Process models are composed of a series of Process Flows woven together to form an end-to-end product or service lifecycle.

Process Flows are composed of Business Process Elements, which are often based on Standards.

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INFORMATION

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INFORMATION & DATA MODELING

Information Modeling identifies the information and data which flows through the defined Business Process Flows.

A concise Information Model is used to model information within components as well as interfaces between components.

Common Information Models used across the end-to-end product and service lifecycle provide a cohesive, non-duplicative view of the data within and across systems.

Information Models may define both the static/structural and dynamic/behavioral views of a solution.

Data models are protocol-specific implementations of Information Models.

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INTERFACES

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INTERFACE DEFINITIONS

Interfaces exist across components in a cloud-native micro-services architecture.

Interface definitions model the dynamic behavior between components including what one component provides another.

Protocol agnostic interface definitions provide the high-level design and requirements for protocol specific interface specifications (e.g., RESTful web services).

Application Programming Interfaces (APIs) are commonly used in interface specifications and carry Data Model payloads.

Security considerations such as how an interface should be secured based on the use cases identified.

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API SPECIFICATIONS

APIs include a set of routines, protocols and tools for building software applications and specify how software components should interact.

RESTful APIs are APIs that use HTTP requests (stateless client-server model) to manipulate data and are often used for interactions with cloud services.

Interface Description Languages, such as the RESTful API Description Language specified by Open API Specification, provide a structured description of a RESTful web API that is useful both to a human and for automated machine processing.

APIs are a product!

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WHY CHOOSE OAM?

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DIGITAL TRANSFORMATION

Established in 2012 in Boulder CO, OAM Technology Consulting LLC provides specialized services for the Information and Communications Technology (ICT) industry

Key focus on Digital Transformation and Software Automation for ICT Providers and their vendor ecosystem, including extensive experience in Standards Development.
Enabling software to perform automation of product and lifecycle service management, for existing and next generation networks.
Model-driven engineering methodology integrating processes, information and interfaces to provide effective architectural approaches to solving business needs, particularly around operations to streamline product and service offerings and accelerated delivery.
Specification of open interfaces enabling common information sharing across systems, customers and partners.
Streamlining and automating complex manual tasks to reduce operational expenditures and enable agile service delivery of dynamic services.

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Model Driven Engineering Design & Development

Use Cases/

User Stories

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Business Processes

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Information Models

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Data Models

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Application

Programming Interfaces

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Business Requirements

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METHODOLOGY

Application Code

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System Integration Testing/

User Acceptance Testing

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Software Architects

Software Developers

Software Products

Paired Programming

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TM Forum Frameworx Certified

TELECOM-FOCUSED EXPERIENCE

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TELECOM-FOCUSED EXPERIENCE (2)

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MODELING SERVICES

Business Process Automation

Process Identification

Process Flows and Business Process Modeling Notation (BPMN) Diagrams

Stakeholder Identification (Process Owners)

High Level Business Requirements Analysis

User Stories/Use Case Definitions

Detailed Technical Requirements Analysis

Information Modeling

Unified Modeling Language (UML) modeling of information

Class Diagrams modeling static information and associations

Class & Sequence Diagrams modeling dynamic behavior through operations and parameters

Object Diagrams modeling instantiations of Class Diagrams

State Machine Diagrams modeling stateful behavior

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FOCUSED SERVICES

Interface Definitions

Network Layer-to-Network Management Layer and Associated Security Considerations

Network Management Layer-to-Service Management Layer

Service Management Layer-to-Business Management Layer

Business Management Layer-to-Application Layer

Provider-to-Partner

Provider-to-Customer

UML Interface Definitions

Web Service/RESTful API Specifications

Data Model Development

Service Lifecycle Management

Product and Service Design & Specification

Service Order Management

Service Orchestration & Delivery

End-to-End Service Activation Testing

Service and Network Diagnostic Test and Troubleshoot

Problem Management

Quality Management

Revenue Management

Service Operations, Administration and Maintenance

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BLOCKCHAIN TECHNOLOGIES

OAM launched the Blockchain-in-Telco blog in Jan 2022

https://medium.com/blockchain-in-telco

An online hub of curated content exploring the convergence of blockchain technology and telecommunications. We examine business cases where blockchain as a disruptive technology could emerge within the telecom industry.

Brian has completed the following training

MIT Blockchain Technologies: Business Innovation and Application Course
Fundamentals of Bitcoin and Cryptocurrencies

https://canadiansta.starchapter.com/images/other/ARK_Invest_053119_Presentation_Foreword-Keynote__2_.pdf

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FLEXIBLE ENGAGEMENT

OAM works under various engagement models

Fixed Hourly Rate

Full-Time, Part-Time
One-Off (e.g., Bucket of Hours)
No hourly minimum required
Individual Consultant Rates
Blended Rates

Fixed Fee

Project Fee based on SOW deliverables
À la carte pricing for deliverables
Retainer

Roles Placed

Principal BSS/OSS Architect
Principal Communications System Architect
Principal SDN Engineer/Architect
Principal DOCSIS/DAA/RPHY Protocol Engineer
Senior Network Software Engineer
Senior Telecom Data Architect
Senior Technical Project/Program Manager
Cyber Security Consultant
Integration Analyst
Telecommunications and Cable Technology Consultant
Standards Body and Open-Source Software Chair

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OAM CLIENTS

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BRIAN HEDSTROM, FOUNDER

As Founder and Principal, Brian Hedstrom drives the company vision with collaborative leadership and advanced strategy. With 25 years in the communications industry holding technical leadership roles with R&D firms and global working groups within communications standards bodies, Brian’s passion and commitment to advancing the communication industry has been acknowledged and sought after at the highest level. Brian’s expertise around business process automation, standardized open interfaces built on common information models and next generation service management of dynamic virtualized services is remarkably unmatched.

Prior to founding OAM Brian held architecture and technical roles at CableLabs, MEF Forum and Carrier Access (now Dell) for Business and Operational Support Systems. In this role, he led the development of service and network management including operational interface specifications, information and data models for the Telecommunications Industry.

Brian has been an advisor and leader in several working groups within the Metro Ethernet Forum (MEF), Open Networking User Group (ONUG), Linux Foundation Open Networking, and CableLabs on advancing Network and Service Management and Orchestration and Ethernet Service OAM.

Brian has received certification from the TeleManagement Forum in both Business Process Framework (eTOM) and Information Framework (SID). He holds a Bachelor’s degree in Electrical/Computer Engineering from the University of Wyoming and a Master’s degree in Telecommunications from the University of Colorado-Boulder.

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QUESTIONS?

Contact Us

Brian Hedstrom

OAM Technology Consulting, LLC

brian.hedstrom@oamtechnologies.com

720-470-7091

oamtechnologyconsulting.com

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