1 of 12

Building recurring reader revenue with and without the use of a paywall

Local News Summit | Austin, TX

February 7, 2024

2 of 12

200+

$40M+

3.5M+

BlueLena makes it easier for independent media to grow loyal, supportive audiences and sustainable revenue, giving newsrooms more time and resources to focus on what they do best:

Inform, engage and serve their communities.

Publications served

Reader revenue

Known readers

3 of 12

Our customers include…

4 of 12

Lightening the load:

Growing revenue through automated, personalized marketing and first-party data

5 of 12

Reader revenue 101: Funnel architecture

Acquisition

Engagement

Conversion

Retention

Advocacy

6 of 12

Reader revenue 101: Funnel architecture

Email collection, paid acquisition, social/search strategy

Newsletter product dev, content strategy, messaging development, welcome series

Value prop development, landing page optimization, abandoned cart, campaign management

Reacquisition marketing, customer feedback and support optimization, pre-renewal engagement

Referral program, forward to friend, surveys and testimonials

Acquisition

Engagement

Conversion

Retention

Advocacy

7 of 12

The case of two publisher models

Publisher A

  • Founded in 1974
  • Independently-owned
  • Monthly print, daily digital
  • News, politics, culture and food
  • Started with BlueLena Aug 2020
  • Metering content Nov 2018
  • 650k monthly unique visitors

Publisher B

  • Founded in 1976
  • 501c3 nonprofit (converted 2021)
  • Daily digital, no print (ended Apr 2020)
  • News, opinion, food/drinks, arts
  • Started with BlueLena Apr 2020
  • Introduced membership Nov 2020
  • 160k monthly unique visitors

8 of 12

Growth of first party registered users

9 of 12

Growth of recurring contributors

10 of 12

Growth of monthly recurring reader revenues (MRR)

11 of 12

Three-year performance gains

Metric

Publisher A

Publisher B

Monthly unique visitors

650,000

160,000

Active email contacts

87,367

35,059

Email database growth

+121%

+147%

Net recurring contributor growth

+88%

+273%

Conversion-to-paid (registered users)

4.1%

3.1%

Monthly recurring revenue (MRR)

$45,164

$10,001

Monthly recurring revenue (MRR) growth rate

+143%

+169%

Annual revenue reader contribution

$541,968

$120,122

ARPU (ARR / paid contributors)

$150.42

$111.74

Reader revenue per active email contact

$6.20

$3.43

12 of 12

Key Takeaways

  • There are multiple approaches to building reader revenue models
  • Registration requirements are the most effective tactic for growing first party database
  • Lifecycle management is critical to building brand relationship along the reader journey from anonymous visitor > conversion > paid

💡 Contact us at solutions@bluelena.io