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Thank

You!

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We really don't know....how another person feels.

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Make the Call!

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Make the Call!

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Good Reminders

    • Make the call - early & often with positive news! - #9
    • Make the call - early about falling grades. Do it when the student is starting to fall behind, not when it is two days before final grades.
    • If something significant happens to the student (cries, feelings hurt, bullied)- make the call.
    • If the student gets in trouble during the day - make the call. I like to call with the student present.
    • No matter what the "reputation" of the parent - make the call! #7

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    • Correct Phone Number
    • Correct Name
    • Create Positivity!

MAKE THE CALL!

Prepare!

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Parent Partnerships

    • Positive Opening
    • Prepared Concern
    • Power of Agreement
    • Promising Closure
    • Proactive Email

MAKE THE CALL!

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Hello______________, this is "Johnny's teacher,

Mrs. Jurgensen. How are you today?

Pause (Breathe)- Listen - Respond appropriately

Is this a good time for you or would you like to schedule a better time to for you to talk?

Pause (Breathe) - Listen - Respond appropriately

Positive Opening:

#1

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Prepared Concern

    • Script Out the Concern:
      • I wanted to call you and be sure you know before Johnny comes home.
      • We had a problem during recess today.
      • Johnny got in a conflict with another student.
      • Pause - Breathe - Wait
      • Everyone is fine.
      • No, I cannot tell you the name of the other student

#2

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Be Assertive - Not Aggressive

    • I Feel...
      • I feel that Johnny wants to do well (friends)
    • I Want....
      • I want to help him learn better ways to interact/get along with his friends.
    • I Will...
      • I will share with you what he will be learning, so we can do this together (power of agreement) at home & school.

#2b

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Power of Agreement

#3

Find the things that really matter & that you can agree on!

    • I know we both agree what is best for "Johnny."
    • I agree with you - I can understand your frustration.
    • If we have another incident, let's agree that we will schedule a meeting.

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Thank you so much for your time this afternoon. How are you feeling about our conversation?

Pause (Breathe)- Listen - Respond appropriately

It was good to discuss ___________, _________,_______

Do you have any other questions or concerns?

Pause (Breathe) - Listen - Respond appropriately

Promising Closure:

#4

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Moving forward, let's be sure and maintain this positive contact. As we agreed, if this (behavior, grades, social problems) occurs again we will set up a meeting at school.

Pause (Breathe)- Listen - Respond appropriately

I will send you a follow-up email to put our conversation in writing. Please feel free to call or email me at school. "Johnny" is a wonderful young man, and we really enjoy him in class."

Promising Closure:

#4b

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Ms. Parent,

Thank you for the conversation this afternoon. I appreciate your willingness to discuss "Johnny's" behavior and also the information you shared with me. Moving forward we have agreed:

    • If Johnny has a repeat incident we will schedule a meeting.
    • We will start Check-In, Check-Out on Monday.

As noted, please let us know if there is anything else we can do in further support of your son. Please never hesitate to reach out via email or at (school number).

Respectfully,

Mrs. Jurgensen

Proactive Email

#4

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Power of Empathy

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Thank

You!