Communication
Driving Machine
Definition
“The imparting or exchanging of information by speaking, writing, or using some other medium.” - Oxford Dictionaries.
History
Impacts - Positives and Negatives
Positives :
Impacts - Positives and Negatives
Negatives:
Impacts - Positives and Negatives
Cheney Model
Process Barriers
Failure of a single element leads to a reduction in communication effectiveness
Being an Active Listener
Effect of Environments
The environment significantly impacts the way we communicate.
vs
Examples of Environments
Modes of communication
Mode of communication | Pros | Cons |
Formal Meeting | Focused, interactive, group | Scheduling delays with stakeholders, discoverable information |
Informal Meeting | Quick, Interactive, individual | Unpredictable, individual |
Report | detailed message, group | No immediate feedback |
quick, focused, group | unfocused respose, discoverable information | |
Phone call | Focused, interactive, individual | unpredictable connection, individual |
Conference Call | Consistent message, group | Uncertain Coverage |
Our Modes
Mode of communication | Pros | Cons |
Facebook Post | Quick, moderate detail, can leave comments | Cannot always express needs in limited conditions |
Facebook Message | Instant, more prone to response | unfocused response |
quick, focused, group, large attachments | slower response times | |
Phone call | Focused, interactive, individual, easier to express ideas | unpredictable connection, individual |
Skype or video calls | Consistent message, group | Uncertain Coverage |
Group Meetings | Interactive, questioning, equal response | Scheduling clashes, travel distances |
Models within environments
Map
Few images