Faculty Champion
Training Module
Objectives
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Welcome
A Brief Introduction and Overview of the I-PASS Handoff Program
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Welcome I-PASS Faculty Champions
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Welcome I-PASS Faculty Champions
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Root Causes of Sentinel Events
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Joint Commission. (2011). Sentinel Event Statistics Data - Root Causes by Event Type
(2004 - Third Quarter 2011)1
Description of the I-PASS Study
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AIM of the I-PASS Study
Resident Handoff Bundle impacts
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Resident Handoff Bundle
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I-PASS Handoff Program
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The Basics of the I-PASS Handoff
A Brief Introduction for Faculty
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I-PASS Handoff Bundle
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TeamSTEPPSTM
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Team Strategies and Tools to Enhance Performance and Patient Safety
Essentials of Team Function
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Global Elements of Effective Handoffs
Photo courtesy of Comstock/Thinkstock
Effective Verbal Handoffs
The Printed Handoff Document
Verbal Handoff Complements�Printed Handoff Tool
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The I-PASS Mnemonic
I Illness Severity
Stable, “Watcher,” Unstable
P Patient Summary
Summary statement; events leading up to admission; hospital course; plan
A Action List
To do list; timeline and ownership
S Situation Awareness & Contingency Planning
Know what’s going on; plan for what might happen
S Synthesis by Receiver
Receiver summarizes what was heard, asks questions; restates key action/to do items
I = Illness Severity
P = Patient Summary
A = Action List
S = Situation Awareness & Contingency Planning
Photo courtesy of Photodisc/Thinkstock
�Effective Contingency Planning
S = Situation Awareness & Contingency Planning
S = Synthesis by Receiver
Faculty Participation in the �I-PASS Handoff Program
How You Can Play an Active Role!
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Faculty Participation in the I-PASS Handoff Program
Faculty involvement with the I-PASS Program via the following roles
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I-PASS Workshop Leader/Facilitator
Facilitate the 2-hour interactive didactic training
Handoff Simulation Small Group Facilitators
Facilitate the hour long handoff simulations with small groups of residents that occur at the end of the workshop
“Live” Handoff Faculty Observers
Observe live handoffs with residents after the RHB has been implemented and provide feedback on faculty observation forms
I-PASS Campaign
Marketing as well as “Just in Time” refreshers for the residents
I-PASS Handoff Curriculum Workshop
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2-Hour Session of Didactic and Interactive Exercises
1-Hour Handoff Simulation Session
Followed by
Implementation of the I-PASS Handoff
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I-PASS Workshops Handoff Simulations Exercises
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I-PASS Workshops Handoff Simulations Exercises
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Faculty Observations of “Live” Handoffs
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Faculty Observations of “Live” Handoffs
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Faculty Observation Tools
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Examples of the Faculty Observation Tools
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Printed Handoff Faculty Observation Tool
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Verbal Handoff Faculty Observation Tool��GIVER
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Verbal Handoff Faculty Observation Tool��Receiver
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Tips on Using the Verbal Handoff Faculty Observation Tools
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Tips on Using the Verbal Handoff Faculty Observation Tool - GIVER
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Tips on Using the Verbal Handoff Faculty Observation Tool - GIVER
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Tips on Using the Verbal Handoff Faculty Observation Tool - GIVER
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Tips on Using the Verbal Handoff Faculty Observation Tool - GIVER
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Tips on Using the Verbal Handoff Faculty Observation Tool - GIVER
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Tips on Using the Verbal Handoff Faculty Observation Tool - GIVER
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Tips on Using the Verbal Handoff Faculty Observation Tool - GIVER
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Tips on Using the Verbal Handoff Faculty Observation Tool - Receiver
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Tips on Using the Verbal Handoff Faculty Observation Tool - Receiver
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Tips on Using the Verbal Handoff Faculty Observation Tool - Receiver
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Tips on Using the Printed Handoff Faculty Observation Tools
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Tips on Using the Printed Handoff Faculty Observation Tools
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Tips on Using the Printed Handoff Faculty Observation Tools
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Tips on Using the Printed Handoff Faculty Observation Tools
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Tips on Using the Printed Handoff Faculty Observation Tools
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Tips on Using the Printed Handoff Faculty Observation Tools
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Tips on Observing Residents and Providing Feedback
For Use During Handoff Simulation Training and Live Handoffs
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Tips on Observing Residents
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Tips on Observing Residents
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Tips on Providing Feedback
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Tips on Providing Feedback
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I-PASS Handoff Program Potpourri
The Campaign
Implementation of the Handoff Bundle
Benefits of Participating
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I-PASS Campaign
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Implementation of the I-PASS Campaign Elements
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Benefits for Faculty
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Faculty Simulation Scenarios
Time to Practice Using the Faculty Observation Tools!!
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Faculty Observation Simulations
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Using the I-PASS Faculty Evaluation Tools
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Faculty Observation Simulation Video A
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Faculty Observation Simulation Video A
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Faculty Observation Simulation Video A
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Faculty Observation Simulation Video B
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Faculty Observation Simulation Video B
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Faculty Observation Simulation Video B
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Printed Handoff Document Assessment
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Wrap-up
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References
"Agency for Healthcare Research and Quality. TeamSTEPPS Curriculum Tools and Materials." http://www.ahrq.gov/. N.p., n.d. Web. 6 Feb 2012. http://teamstepps.ahrq.gov/abouttoolsmaterials.htm.
Bordage, G. "Prototypes and Semantic Qualifiers: From Past to Present." Medical Education. 41.12 (2007): 1117-21. Print.
Cohen, M.D., and Hilligoss, P.B. "The Published Literature on Handoffs in Hospitals: Deficiencies Identified in an Extensive Review. " Quality and Safety in Health Care. 19.6 (2010): 493-497. Print.
Kaplan, D.M. "Perspective: Whither the Problem List? Organ-Based Documentation and Deficient Synthesis by Medical Trainees." Academic Medicine. 85.10 (2010): 1578-1582. Print.
Solomon, B. A., and Felder, R.M. "Index of Learning Styles Questionnaire." North Carolina State University. N.p., 2011. Web. 6 Feb 2012. http://www.engr.ncsu.edu/learningstyles/ilsweb.html.
Starmer, A.J., Spector, N.D., Srivastava, R., Allen, A.D., Landrigan, C.P., Sectish, T.C., et al. "I-PASS, a Mnemonic to Standardize Verbal Handoffs." Pediatrics. 129.2 (2012): 201-204. Print.
Starmer, A.J., Sectish, T.C., Simon, D., and Landrigan, C.P. "Impact of a Resident Handoff Bundle on Medical Error Rates and Written Handoff Miscommunications." Pediatric Academic Societies Annual Meeting. Denver, CO. 2011.
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Media Sources
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Contributors
I-PASS Study Group
Lead Editors: Jennifer K. O’Toole MD, MEd, and Nancy D. Spector MD
Additional Editors: April D. Allen MPA, MA, Sharon Calaman MD, Jennifer H. Hepps MD, Christopher P. Landrigan MD, MPH, Joseph O. Lopreiato MD, MPH, Elizabeth L. Noble BA, Glenn Rosenbluth MD, Theodore C. Sectish MD, Rajendu Srivastava MD, MPH, Amy J. Starmer MD, MPH, Lisa L. Tse BA, Daniel C. West MD, Clifton E. Yu MD and the I-PASS Education Executive Committee
Jennifer K. O’Toole MD , MEd (Co-chair), Nancy D. Spector MD (Co-chair), April D. Allen MPA, MA, Glenn Rosenbluth MD, Theodore C. Sectish MD, Amy J. Starmer MD, MPH, Daniel C. West, Clifton E. Yu MD
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Contributors
Membership of Additional I-PASS Committees Include:
Contributors
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Participating I-PASS Institutions
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Funding and Resources
The I-PASS project is supported by Grant Number R18AE000029 from the U.S. Department of Health and Human Services, Office of the Assistant Secretary for Planning and Evaluation. The content is solely the responsibility of the authors and does not necessarily represent the official views of the federal government.
Additional funding for the I-PASS project is provided by:
The Pediatric Research in Inpatient Settings (PRIS) Network and the Initiative for Innovation in Pediatrics Education (IIPE) contributed to the management and oversight of I-PASS.
The Controlled Risk Management Insurance Company (CRICO) and the Boston Children's Hospital Program for Patient Safety and Quality supported a pilot study at Boston Children's Hospital that aided in the development of I-PASS.
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VERSION 2.0
© 2013 I-PASS Study Group/Boston Children’s Hospital. All rights reserved. For permissions, contact ipass.study@childrens.harvard.edu.
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Better handoffs. Safer care.