Udayan Shalini Fellowship

Encouraging Employability

1

2

Share your SUCCESS

3

• Start and end on time
• Ask Questions
• Listen Carefully
• Respect the speaker
• Turn off cellphone

Comm 2

4

5

When I first met you…

• Find someone in the room who is wearing the same color clothes as you
• Shake hands with your partner
• Do you remember the first time you met her?
• Is it the first time you are meeting her today?
• What’s the first impression that you formed when you met her?
• Share with your partner

6

Did you like her or dislike her initially?

What did she do that you felt this way?

7

Jab you met… you formed an impression or a PERCEPTION

Did the perception come true in real life or did it turn out to be different

8

​

1. Understand the importance of creating the right perception
2. Identify traits that should be reflected
3. Learn about non verbal signals
4. Learn about Verbal phrases and styles of speech
5. Apply the knowledge to create a new persona

​

​

9

10

55%

7%

What I see … is what I believe in

• Body language
• Gestures
• Posture
• Eye movement
• Hand/Body Movement
• Appearance – style of dressing & grooming
• Facial Expression
• Personal Space
• Handshake

​

​

​

11

55%

How the interviewer can perceive us

• When my hair are not properly tied/combed back: People think I don’t care about myself, what will I care about my job responsibility? �
• When I hold my hands tight, across my chest: People think, I am hiding something, and not telling the truth, what will happen in the job? �
• When I speak softly: People think that I cannot express, and am not confident, how will I speak to the customers?

​

​

12

Body Language

13

Quick Tips

• Keep your spine straight – while sitting or standing (posture)
• Keep your arms open, do not cross them across your chest
• While standing, do not cross them behind your body, or the front of your body
• Don’t touch any part of your body, esp face.
• Sit all the way back in your seat- not on the edge or on one side
• Keep your palms facing upwards
• Maintain eye contact
• Do not play/fidget with a pen, your sleeve, a book
• Do not keep shaking your hand or your leg

​

​

​

14

15

16

17

18

19

20

To show you are listening

• Lean in, when they start to talk
• Nod every now and then to indicate you are listening (do not over nod)
• Use words like ‘OK’, ‘All right’, ‘Yes’ to show that you have understood

21

Personal Appearance

22

Professional dressing

Take care of the following things especially,

• Style: Western, Indian and Semi
• Colours of the textile
• Accessories
• Footwear
• Perfume
• Hair

23

Do

• Keep it simple(Clothes, accessories and footwear)
• Choose plain solid colours without many patterns
• See that you are wearing right size
• Smell Right, not strong
• Use a mouth freshner & a deodrant

Don’t

• Don’t wear sparkly wear unless there is an occasion
• Colours should not be bright all the time
• Tight clothes should be avoided
• Over accessorise
• Wear too much jewellery

​

24

Some examples of Indian Professional Dressing for women

25

GESTURES

• Hand gestures can make or break a communication.
• Keep an open palm gesture while explaining something
• Be conservative about how much you move your arms. While they distract, they can also give the impression of a highly emotional person

​

26

27

Facial Expression

28

Match the expressions with the emotions

• Keep a smile
• When thinking, restrict eye movement
• Don’t raise your eyebrows to much
• Don’t Frown
• Don’t over-smile
• Don’t show extreme negative emotions, even if the questions trigger such a memory. Present the answers in a relaxed and confident manner

29

EYE CONTACT

30

Shaking Hands

• Extend your open palm firmly
• Smile
• The web between your thumb and fore finger should connect with the web of the other person’s hand
• Shake the hand twice
• The contact should not last more than 3 sec
• Maintain eye contact while shaking hands

31

Mind your distance& �DO NOT TOUCH

32

33

Demonstrate

• Walk up to any 3 partner
• Shake hands ensuring personal space is maintained.

34

What do these Non-Verbal cues signify?

• Raising eyebrows
• Nail biting
• Head tilted downward
• Crossed arms
• Thumbs up
• Hands in pockets
• Rolling your eyes
• Looking towards the door
• Clasping hands with intertwined fingers
• Shrugging your shoulders

​

35

BE AWARE

• Maintaining good dental hygiene
• Maintaining good personal hygiene
• Free of bad breath and body odour
• No strong perfumes
• No onion and garlic before
• No chewing gum/pan masala/candy during the interaction
• No letting out of air… either ways
• No strong smelling hair oils
• Carry a neat cloth handkerchief.. Not a towel napkin

​

36

BE AWARE

• Handbag of neutral color – like black or brown
• Shoes of a neutral color – like black or brown
• Lipsticks- neutral and soft shades
• Nail polish- neutral and soft shades, no black , blue
• Make sure the nail polish is not chipped
• Your shoes should be cleaned and polished if needed

​

​

​

37

38

Meet and Greet

• Walk around to any two different people in the room and have an exchange about:
• Shake hands
• Hobbies
• Goal

​

• Time: 10 min
• 3 min talking
• 2 min giving feedback on non verbal cues
• For 2 people

39

Debrief

• What feedback did you receive?
• How will you start improving it?
• Is there anything else you feel you need to improve upon?

40

In Comm 1

• We discussed and discovered some aspects of spoken English and what a listener looks for when you speak…

41

42

How can we work on the words?

• Its necessary that we convey a positive image, and we can do that by using some positive phrases in our language

43

44

45

Practice Interview

• Walk around and find a new partner
• Introduce yourself keeping the non verbal cues in mind
• Remember the verbal check list as well
• Ask your partner the following questions:
• What do you think will happen if there was to be another world war?
• Can you tell me about the last time you disagreed with a parent and how it was for you?
• Listen carefully and make note of the negative phrases used in conversation

46

Share

• Exchange feedback with each other �
• Talk about :
• What they said
• What you felt on hearing it
• How would you have handled it more positively

​

47

Plan your success

48

​

1. Understand the importance of creating the right perception
2. Identify traits that shold be reflected
3. Learn about non verbal signals
4. Learn about Verbal phrases and styles of speech
5. Apply the knowledge to create a new persona

​

​

49

Take action now!

50