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Creative Problem Solving with Design Thinking

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I Failed!

  • Round 1: Each pair counts to 3, switching off as you say each number
  • “1”, “2”, “3”, “1”
  • Go as Fast as you can!
  • When you mess up, say “I Failed!”

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Round 2

  • Same as Round 1, but replace your 1’s with claps

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  • “Clap”, “2”, “3”, “Clap”

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  • When you mess up, say “I Failed!”

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Round 3

  • Same as Round 2, but replace 2’s with snaps

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  • “Clap”, “Snap”, “3”, “Clap”

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  • When you mess up, say “I Failed!”

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Round 4

  • Same as Round 3, but replace 3’s with stomps

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  • “Clap”, “Snap”, “Stomp”, “Clap”

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  • When you mess up, say “I Failed!”

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Creative Problem Solving with Design Thinking

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Launch

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DESIGN Thinking IS A SET of

Creative Problem Solving Practices

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Process for applying CS skills in

Creative Problem Solving

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Shifts in Practice

  • User-Centered
    • requires developing empathy
  • Minimally Viable Product (MVP)
    • Emphasis on Process over Product
  • Stretching Comfort Zones

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Outcomes

  • Build MVP
    • Paper Prototype
  • Experience Design Process
    • Learn how to introduce and practice steps in Process
  • Building our CS Community

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I Fail!

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Norms for Creative Problem Solving

  • Accept Non-Closure
    • 75% Rule
  • Have fun with this!
    • No wrong answers→ about process
  • Group Awareness
    • Bring the energy up
    • Personal Technology Awareness

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Overview of Steps

  1. Empathy Activities
  2. Synthesize
  3. Problem Definition
  4. Ideate: Brainstorm
  5. Create Algorithm
  6. Paper Prototype
  7. Testing and Feedback

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Today’s Challenge

  • Empathize with a colleagues’ 1st week at school

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  • Develop a solution to help address a 1st week challenge

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Groups

  • 2 Elementary Teachers
  • 2 MS/HS/Other Guest

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Shift: User-Centered Design

Empathy is the ability to understand the feelings and needs of others.

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Design-a-Chair Challenge

  1. Review the Users and their Backgrounds
  2. Pick a User. What are their needs?
  3. Design a chair and Label the features that are unique for your user
  4. You have 15 minutes!

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PROCESS

PRODUCT

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Empathy Maps

  • Find 1 partner
  • Seek stories about a typical 1st week at school
    • Positives, Challenges, Neutral
    • Ask follow-ups about things that stand out
  • Add their stories to an empathy map

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Empathy Maps

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Empathy/Interview: How

Look for needs that are meaningful to THEM, not to you.

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  1. Seek stories
  2. Talk about feelings
  3. Ask open-ended questions (can’t be answered with Yes/No)
    • Ask “Why” a lot
  4. Seek more stories!

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Empathy/Interviews: Sounds Like

  • “Tell me more about that...”
  • “How did that make you feel?”
  • “Describe a specific time when you felt…?”
  • “How do you mean… ?”

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Discovery Insights

  1. Overwhelming majority of all premature Nepalese babies were born in rural areas
  2. Most babies never made it to the hospital

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Synthesize Findings

  • Share maps with your groups
    • 2 minutes per person

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  • Synthesize findings
    • Common experiences, events

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WE MET (community members)

___________________________________________________

WE NOTICED (common elements and challenges)

___________________________________________________�___________________________________________________

WE WONDER IF THIS MEANS...(what insights can you infer from your research?)

___________________________________________________�___________________________________________________

___________________________________________________�___________________________________________________

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__________ teachers need a way to ________________� What’s the issue or challenge you’re trying to address?

______________________________________________________

______________________________________________________

because ___________________________________________

(your insight, or what you learned in your research)

______________________________________________________

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______________________________________________________

______________________________________________________

______________________________________________________

______________________________________________________

______________________________________________________

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Share-out

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Plan a Friendsgiving

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Yeah, but...

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No, but...

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Encore!

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Yes, and...

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Your Turn!

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Let’s Plan an end-of-summer Party!

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Ideate

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Rules for Brainstorming

  • Turn off your inner critic
  • Go for volume
  • Be Visual
  • Defer judgement
  • Build on the ideas of others (yes, and…)
  • Encourage wild ideas

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How Might We...

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1

Brainstorm Individually (on post-its)

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Share One Idea At a Time

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Cluster Related Ideas

3

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Share One Idea At a Time

Cluster Related Ideas

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2

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Brain- storm Solo

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Share One Idea At a Time

Cluster Related Ideas

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2

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Brain- storm Solo

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Choose your favorite ideas

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Creating Algorithms

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Paper Prototypes

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Prototype: Experiences Like

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Create Paper Prototypes

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Test Prototypes

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Test Prototypes

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Reflection on Process

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