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APS Supervisor Core:�The Unique Role of the APS Supervisor

Instructor-Led Training

We create experiences that transform the heart, mind, and practice.

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About the Academy & APSWI

The Academy is a project of San Diego State’s School of Social Work. Serving over 20,000 health and human services professionals annually, the Academy’s mission is to provide exceptional workforce development and learning experiences for the transformation of individuals, organizations and communities.

APSWI, or Adult Protective Services Workforce Innovations, is a training program of the Academy that provides innovative workforce development to APS professionals and their partners.

Academy programs: Apex, A P S W I, C W D S, Lia, Sacks, and Tribal Star.

ACADEMY PROGRAMS

San Diego State University

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Overview of Technology

Click here to access audio options. To unmute briefly hold down the spacebar.

Click here to access video options and to share or stop sharing your camera.

Click here to access the “rename” feature if necessary to update display name.

Click here to access the chat function.

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Meet and Greet

Turn your camera on if you are able, and verify that your mic is muted
Introduce yourself in the chat box

Name
Title
County/Jurisdiction�

In one word, what is your most important role as a supervisor?

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Learning Objectives

Identify the three key roles of an APS supervisor and practice at least one element from these roles.

Discuss the six APS Supervisor Competencies and identify areas for individual growth and development.

Use case scenarios to discuss the issues that may arise around professional boundaries for supervisors and possible solutions.

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APS Cultural Framework

Is the client open to accepting services

Crisis Intervention

Unpredictable Situations

Diversity

Interdisciplinary

Flexibility

Voluntary Services

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APS Supervisory Roles

Educational

Support

Administrative

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Educational Role

Training

Transfer of Learning

Coaching

Information Sharing

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Discussion Questions

How do you share training opportunities with staff?
How do you provide support so that staff feel free enough to attend trainings during their work hours?
What prompts you to recommend (or require) a training to an APS staff?
Is it appropriate to require a staff person take a training as a Performance Review goal?

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Supportive Role

What does it mean to support staff?

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Supportive Role

Strength Based/TIA

Well-Being

Safety & Trust

Professional

Development

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Administrative Role

Agency Mission & Operations

Monitor/Evaluate Performance

HR Liaison

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Best Practice for Working with HR

Study HR policies
Establish a relationship with HR
Know what to document and track
Know when to involve HR

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APS Supervisor Competencies

Small Group Activity

Handout #1 – Competencies for APS Supervisors
Please identify a group member to report out to the larger group.
Using the box to the left of the competencies, rank the them in order of importance from 1 to 6 (1 is the most important and so on).
You have 8-10 minutes to rank and discuss your choices.

Connection to Pre-work

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Transitioning into the Supervisor Role

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Transitioning: Peer to Supervisor

�Advantages:

Credibility/Respect

Knowledge of existing systems in the organization

Familiarity with personalities/styles in the unit

Challenges:

Reorientation of relationships

Shift in professional identity

Setting new/different expectations with staff

Transition Steps:

Acknowledge changes

Acknowledge feelings

Request feedback

Redefine working relationships

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Transitioning: Peer to Supervisor

�Advantages:

Fresh start- no preconceived expectations

Bring new/different strengths and perspectives