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Rules of the Game

1. Read the answers

2. Discuss and choose an answer

2. Respect the time!

3. Show us the answer!

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Α: Enterprises seek for maximum profit

C. Enterprises are non profit

Β: Enterprises are independent of governments, and they are usually active in field of

humanitarian aid, education

D. people are more important than capital

1. Social enterprises contribute to a sustainable economic model where:

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Social enterprises contribute to a sustainable economic model where people are more important than capital.

This means that a social enterprise operates as an economic agent, namely, it produces goods and services which are then offered on the market, but it leads its operations and redirect surplus to meet the social goals for which it was created (blended value model).

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A: Production of goods and / or services is done for the basic needs of members or the community

C. The return of the investment is not expected to happen

D: All the above

2. In a social enterprise:

B: The decisions are made in a Democratic, participatory way

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A. holds business administration and people’s skills

C. has the biggest share of company’s profit

D. Is the main investor of the enterprise

3. A social entrepreneur manager is the person who:

B. has business management skills understands specific social issues, managing to generate and implement long-term strategies that solve / improve these issues

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The most important questions that you should think of as social enterprise manager are:

  • How do I balance the social and economic objectives?
  • How can I create a team whose members complement and respect each other?
  • How can I correctly handle the relationship with stakeholders?
  • How do I adapt to changes in the socio-economic and political environment?
  • How do I assure financial resources that are needed?
  • How do I ensure business sustainability and how should I evaluate my performance?

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4. As social enterprise manager you will have to become familiar with:

A: National legislation in the social economy domain

Β: Inclusion programs for specific needs of vulnerable groups

D. Stake-holders responsible management

C. Human resources management

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How to run a social enterprise:

An example

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A: True

B. False

5. Shifting the focus from profit to social objectives means that social enterprises do not face competition?

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Shifting the focus from profit to social objectives does not mean that social enterprises do not have to contend with competition and that the products and services should not be up to the standards required by the market.

On the contrary, competition is as fierce as in all other companies and products/ services you offer have to be very innovative (Petrescu, C., 2012)

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A. True

Β. False

6. Management of a social enterprise is mostly a participatory one

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Participatory management means to promote and to establish in the organization a participatory decision system that involves all stakeholders (founders, managers, staff, partners - suppliers, customers, creditors, volunteers, local community representatives, etc.) in the analysis of problems, development of strategies, and implementation of solutions.

Participatory management leads to increased motivation, productivity and efficiency in companies. However, it also has some limits, as the decision making process is slower than when it unilaterally!

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A: increased turnover of employees

C. employees’ feelings of job insecurity

D. employees’ feelings of pride and belonging to the organization

7. Which of the following effects can represent results of good human resources management?

Β. employees’ working over hours without significant complaining

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Results of effective human resources management in case of social enterprises refers to the following characteristics of employees:

  • enhanced quality of employees’ life,
  • a high level of trust,
  • a sense of belonging, pride to belong to the organization,
  • increased performance and productivity
  • longer retention of employees.

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  1. Direct contact between

manager and staff

C. Meetings and Working Committees

B. Written communication

(email, memos)

D. All the above

8. The most effective means of coordination in a social enterprise are?

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The need to coordinate activities in an enterprise comes from the fact that most times there are differences of opinion among staff regarding how to achieve the objectives and tasks set.

The most effective means of coordination are:

  • direct contact between manager and staff;
  • written communication (email, memos);
  • meetings;
  • working committees that periodically meet and review issues the company is facing.

Evaluation and control are the basic procedures by which the activity is evaluated at all levels and corrective actions are taken. Control is linked to planning because it assesses how resources are used in an enterprise, it takes corrective actions when needed and plans more efficient use of resources in the future.

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A. False

Β. True

9. Leaders focus more on fulfilling functions and managers on building relationships

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“Management is a function that must be exercised

in any business, leadership is a relationship

between leader and followers that can energize an

organization.” (Michael Maccoby)

A distinction between management and leadership is required, even if they cannot be clearly separated -each manager has a leadership role, each leader accomplishes manager functions.

Indeed, only the accents are different - managers focus more on operational accomplishments, and leaders focus on building relationships. Differences can be better understood using the following figure (Maccoby, 2000):

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A: Very good

C. Meh :/

D: EXCELLENT

10. How good was this game?

B: It was ok.

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Congrats!