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Tradeshows

CEO

CRO

Outbound SDRsLead Gen

AEs�Demo & Close

AMs�Farmers

Organic Social

Paid Search

Lookalike Audiences

Paid Social

ABM Matched Audience Ads

Demos booked�(only paid for show ups)

Number of closed deals and amount of new ARR generated

Growth/retention of existing customer revenue

Outsourced: $20-$30k

USA: $50-$70k

5-10 qualified demos sourced & booked per SDR per week

Outsourced: $30k-$40k�USA: $120k-$240k

Outsourced: $30k-40k

USA: $70k-$140k

Webinars

Base: 50%�Variable: 50%

Base: 65%�Variable: 35%

Review Sites

Blog/SEO

VP BD

Revenue generated from reseller partners

Goal: $500k-$1M in New Closed ARR per Year Per AE

Goal: $2M in Revenue �Managed per AM, 90%+ Net Revenue Retention

Outsourced: $30k-$40k

USA: $125-$250k

Base: 65%�Variable: 35%

Goal: $1M in New Partner ARR added Per Year per BDR

VP Sales

VP Client Success

Direct Mail, Podcasts, TV

Follow-up with and vets incoming leads

Turn SQLs into signed clients, demos + follow-up

Maintain and upgrade customer revenue

Build reseller program and recruit channel partners

CMO

VP Marketing

BDRs�Partnerships

Inbound SDRs�Lead Follow-up

Paid Media

Content Creation

Events

ABM Lead Gen

Case Studies

Conversion Optimization

ABM List Building

ABM Data Prep for SDR

Lead Magnets

Newsletter

Video

Design

Conferences

Outbound Email (SDRs)

Generate leads via cold calling, cold email, cold LI to ABM list

Demos booked �(only paid for show ups)

Base: 75%�Variable: 25%

Base: 75%�Variable: 25%

10-15 qualified demos sourced & booked per SDR per week

Outsourced: $20-$30k

USA: $50-$70k

Focus

Variable Comp Based On

OTE Comp Range

Base vs. Variable

At Plan Goal

Outbound LinkedIn (SDRs)

Common Structure for a $50M+ ARR B2B SaaS Sales & Marketing Org

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Tradeshows

CEO

Organic Social

Paid Search

Lookalike Audiences

Paid Social

ABM Matched Audience Ads

Webinars

Review Sites

Blog/SEO

Direct Mail, �Podcasts, TV

CMO

VP Marketing

Paid Media

Content Creation

Events

ABM Lead Gen

Case Studies

Conversion Rate Optimization

ABM List Building

ABM Data Prep for SDR

Lead Magnets

Newsletter

Video

Design

Conferences

Outbound Email (SDRs)

Outbound LinkedIn (SDRs)

Ideal Structure for a $50M ARR B2B SaaS Marketing Org

Entry Channels

Lead Capture

Trust Building

Purchase

Customer �Marketing

Strangers

Evangelizers

Awareness A

Interest

Desire

Action

Expansion

A

I

D

A

E

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Most Important Marketing KPIS

Ad KPIs (Tracked Weekly & Monthly for Each Network)

  • Ad Spend
  • Ad Impressions
  • Video Impressions
  • Video Watch Mins
  • Clicks
  • Leads (Any form fill)
  • Trials
  • Demos
  • New Customers
  • Cost Per Click (CPC)
  • Cost Per Lead (CPL)
  • Cost Per Trial (CPT)
  • Cost Per Demo (CPD)
  • Ad CAC (Ad Spend / Customer Acquired from Ads)
  • Overall CAC (S&M Spend / New Customers)
  • Visitor to Lead Conversion (Target 5-10%)
  • Lead to Sale Conversion (Target 10-20%)
  • Demo to Sale Conversion (Target 20-30%)
  • Visitor to Sale Conversion (Target 1-2%)
  • LTV:CAC Ratio (Target 6:1)

Overall Marketing KPIs

  • Total Marketing Spend
  • Unique Website Visitors
  • Leads (Any form fill)
  • Trials
  • Demos
  • New Customers Added
  • Trial to Paid Conversion
  • Demo to Paid Conversion
  • Lead Magnets Downloaded
  • New Review Site Reviews
  • Emails Sent
  • Organic Social Impressions
  • Organic Video Watch Time
  • Customers at Start of Month
  • Customers Lost
  • Customers at End of Month
  • MRR at Start of Month
  • Net New MRR Added
  • MRR At End of Month
  • Overall CAC (S&M Spend / New Customers)

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CEO

CRO

Outbound SDRs�Lead Gen

AEs�Demo & Close

AMs�Farmers

Calls booked�(only paid for show ups)

Number of closed deals and amount of new ARR generated

Growth/retention of existing customer revenue

Outsourced: $20-$30k

USA: $50-$70k

5-10 qualified calls sourced & booked per SDR per week

Outsourced: $30k-$40k�USA: $120k-$240k

Outsourced: $30k-40k

USA: $70k-$140k

Base: 50%�Variable: 50%

Base: 65%�Variable: 35%

VP BD

Revenue generated from reseller partners

Goal: $500k-$1M in New Closed ARR per Year Per AE

Goal: $2M in Revenue �Managed per AM, 90%+ Net Revenue Retention

Outsourced: $30k-$40k

USA: $125-$250k

Base: 65%�Variable: 35%

Goal: $1M in New Partner ARR added Per Year per BDR

VP Sales

VP Client Success

Follow-up with and vets incoming leads

Turn SQLs into signed clients, demos + follow-up

Maintain and upgrade customer revenue

Build reseller program and recruit channel partners

BDRs�Partnerships

Inbound SDRs�Lead Follow-up

Generate leads via cold calling, cold email, cold LI to ABM list

Calls booked �(only paid for show ups)

Base: 75%�Variable: 25%

Base: 75%�Variable: 25%

10-15 qualified calls sourced & booked per SDR per week

Outsourced: $20-$30k

USA: $50-$70k

Focus

Variable Comp �Based On

OTE Comp Range

Base vs. Variable

At Plan Goal

Ideal Structure for a $50m ARR B2B SaaS Sales Org

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Most Important Sales KPIS

Outbound SDR KPIs

  • Cold Emails sent
  • Cold Emails opened
  • Cold Emails clicked
  • Cold Email Replies
  • LinkedIn Messages Sent
  • Cold calls dialed
  • Cold calls connected
  • Talk time
  • Meetings booked
  • Meetings attended by lead
  • Meeting show-up rate
  • Deals closed from sourced leads
  • New ARR closed from sourced leads

Inbound SDR KPIs

  • Inbound leads responded to
  • Meetings booked
  • Meetings attended by lead
  • Meeting show-up rate
  • Deals closed from sourced leads
  • New ARR closed from sourced leads

Regional Sales Manager KPIs

  • Meetings held
  • Emails sent
  • Calls made
  • Proposals sent
  • New deals signed
  • New ARR closed

Account Director KPIs

  • ARR Under Management Total
  • ARR Under Management Per Rep
  • Net ARR Retention (Target 100%+ where upsells outweigh churn)

Business Development KPIs

  • Touches made (calls, emails, LI)
  • Meetings held
  • New reseller partners signed
  • New customers from reseller partners
  • New ARR generated from partners

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SMBs

70% Outbound, 30% Inbound

50% Outbound, 50% Inbound

Enterprise

Mid-Market

20% Outbound, 80% Inbound

The more you sell your product for, the more you will be relying on your SDR team to conduct an ABM campaign via cold email, cold calling, and LinkedIn messaging, and your AE and Field Sales teams to “work the lead over many months” all supported by custom audience ad and retargeting ad “air cover” and a strong presence at events and tradeshows.

More Outbound Required for Larger Deal Sizes

Inbound = warm leads (paid ads, organic, affiliates, etc.)

Outbound = cold leads (ABM-based email/calling/LI)

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Changes to Sales Org Structure Based on ACV

エンタープライズ:ACVが10万ドル以上の場合→フィールドセールスを前図に追加

��SMB: �If you have an ACV < $5k, no AEs or AMs needed (self-service)

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Account Executive Compensation Rules of Thumb

  • AEコンプの一般的な計算式は、基本給50%、変動給50%で、変動給は新規ARRの10%に相当する(四半期ごとに支払われる)。 �
  • つまり、年収5万ドルの外注AEを使う場合、その報酬水準を正当化するには、少なくとも年間25万ドルの新規ARRをもたらす必要がある。また、米国を拠点とするAEの年収が20万ドル(10万ドルのボーナスを含む)であれば、ノルマを達成するためには年間100万ドルの新規ARRを獲得する必要がある。
  • あなたのAEについて計算してみてください。彼らは毎年、新規ARRでボーナスの10倍、新規ARRで総報酬の5倍を生み出しているか?そうでなければなりません。

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Full Company Org Chart - iContact at $50M ARR