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Sample 1: High Level Overview

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COMMUNITY ROADMAP OVERVIEW

2

Q1 2022 - ∞� Continuous Improvement

  • Expand Content Program�
  • Top Contributor Program�
  • Experience Optimization�
  • Technical Development�
  • Product Integrations�
  • Global Search

Q3 2021�Discovery + Strategy

  • Completion of Strategy�
  • Gain Stakeholder Buy-In�
  • Platform Vendor Selection�
  • Hire Community Manager�
  • Operational Planning�
  • Program Frameworks

Q4 2021�Build + Launch

  • Platform Implementation�
  • Content/Data Migrations�
  • Measurement Frameworks�
  • Governance Documents�
  • Employee Enablement�
  • Beta > Soft > Public Launch

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Sample 2: Long-Term Detail

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COMMUNITY ROADMAP: 0 TO 12 MONTHS

​

4

Q4 21

Q3 21

Q2 21

Q1 21

People

Content

Technology

Experience

Discussions

Knowledge

Persona: Customers

Persona: Developers

Platform Vendor Selection

Platform Implementation

Private Beta

Soft Launch

Public Launch

Phase 2 Development

Phase 2 Content Program

FEB

MAR

JAN

APR

MAY

JUN

JUL

AUG

SEP

NOV

DEC

OCT

Identity Provider Platform (SSO)

Employee Enablement Sessions

Ongoing Employee Enablement

Navigation, Search, and Discovery

Gamification

Existing Content Inventory

Design Process

Ongoing Optimization Based On User Feedback

Ideation

Ongoing Platform Upgrades / Releases

Persona: Product Leaders

Use Cases

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COMMUNITY ROADMAP: 12 TO 24 MONTHS

​

Persona: Business Leaders

Blogs

User Groups

Advocacy Program v1

Advocacy Platform Implementation

Phase 3 Content Program

Ongoing Optimization Based On User Feedback

Phase 3 Development

Optimize Information Infrastructure

Phase 4 Content Program

Community Top Contributors Program

Ongoing Platform Upgrades / Releases

Phase 4 Development

People

Content

Technology

Experience

Q4 22

Q3 22

Q2 22

Q1 22

FEB

MAR

JAN

APR

MAY

JUN

JUL

AUG

SEP

NOV

DEC

OCT