Matchmaker Storyboard

Academia Version

James, 42

• Give students real world experience - wants to incorporate industry projects into his classroom
• Efficiently connect with future industry and community partners - because he is short on time, he wants a pipeline of capstone projects to readily pick appropriate projects for his classes

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Associate Professor of Human-Computer Interaction

at UC San Marino

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Teaches a project-based capstone class on Human-Centered Design

Goals:

Act 1: Search

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Moment 1: Professor James prepares for his 30 person project course that he teaches in the fall

Moment 2: Professor James contacts a previous project partner and is referred to Matchmaker

Moment 3: Checks out the Matchmaker Website

Moment 4: Is interested in learning how Matchmaker has helped connect others

Act 2 : Match

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Moment 5: Convinced to use the platform; Matchmaker guides Professor James through class detail input

1. Basic information
2. Course description
3. Ideal project

Moment 6: Matchmaker confirms that the class is submitted

• Browse projects
• Mark interest
• Negotiate details

Moment 7: Matchmaker suggests a set of projects based on the information Professor James entered. He looks at the project matches in depth and marks his favorites.

Moment 8: The client also marks Professor James’ class as a favorite. Now that there is mutual interest, Professor James is prompted to use an auto generated email template to contact the client to set up a negotiations meeting.

Moment 9: After the email exchange, Professor James and the client negotiate expectations and goals in person

Moment 10: Professor James receives a follow-up email from Matchmaker checking if he and the client agreed to work together; they both confirm that they plan to work together.

Moment 11: Matchmaker sends a working contract with a summary of their mutual project preferences and expectations of working together

Moment 12: On his calendar, Professor James accepts the invitation for a date and time to meet with the client to introduce the project brief to the class

Act 3 : Engage

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Moment 13: Professor runs his class with the industry project; adjusts curricula as needed

Moment 14: Meets weekly with student teams to advise them, gauges any issues with the client

Moment 15: Gives his students a form to provide feedback in the beginning, halfway through, and at the end of the quarter about working with the client

Moment 16: At the end of the course, Professor James grades student work and evaluates his experience working with industry by filling out a feedback form.

Moment 17: Continues to use Matchmaker to find a project for his next quarter class!

End.

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