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?

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Sweet Tooth

“Search for Your Dessert”

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The Sweet Tooth app is a centralized resource for searching desserts from restaurants, bakeries, and other businesses.

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Sweet Tooth isn't meeting the needs of our users by not providing a way for them to purchase their desserts once they have located it on our app.

The Problem:

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Sweet Tooth will implement an all-in-one service for finding and purchasing desserts making it more convenient for users.

The Solution:

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User Research

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Proto Persona

Demographics*

Name: Bailey Sprinkles

Age: 30

Role: Part time worker, wife and mother.

Income: 80k (combined from her and her husband)

Location: Alpharetta, GA

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Proto Persona

Behaviors & Habits*

Hobbies: Looking for interesting dessert places to try new foods and flavors.

Likes: Learning about new cultures through food and bonding with her family by enjoying great desserts together

Dislikes: Doesn't like to research too much for things. Doesn't like when recommendations online do not match the real experience.

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Proto Persona

Pain Points / Frustrations / Solutions*

(P) Bailey was diagnosed with diabetes as a child, and now one her children has diabetes as well

(S) Since she and her children love sweets, she would like to find places that make diabetic friendly desserts

(P) She enjoys discovering new restaurants and businesses that have amazing desserts, but it is time consuming & unreliable to search for them online

(S) Find a resource that lists all of the restaurants and businesses in her area that have good desserts along with user reviews and recommendations

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Proto Persona

Needs & Goals*

• Wants to find restaurants and businesses that serve better than average desserts for her connoisseur taste

• Wants to discover new restaurants that make amazing desserts that she has never tried

• Needs to find restaurants and businesses that serve diabetic friendly desserts as well as regular desserts to accommodate everyone in her family

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User Interviews*

What’s your favorite dessert?

“Chocolate mousse �cake!”

“Publix sugar�cookies!”

“Brownies!”

“Lava cake with �vanilla ice cream!”

“Dark chocolate!”

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Interview Insights*

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Affinity Diagram*

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Empathy Map*

Says:

Thinks:

Does:

Feels:

*Link to full empathy map

Pain points:

Gain points:

  • Is concerned with weight-gain and other health issues regarding sugar.
  • When feeling lazy, will go for store-bought desserts (which are usually
  • higher in sugar)
  • Regulates how much sugar kids eat, but will cave in and say yes to giving
  • can't easily find more dessert places to satisfy her sweet tooth curiosity

  • Loves desserts, desserts make her happy and feel good inside
  • Associates desserts to good memories like birthdays and celebrations
  • Loves sharing desserts with others
  • It can also be a gain point that she is health conscious because the app can cater to that. It's a win-win.
  • Brings desserts to large gatherings and events.

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Definition & Ideation

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I Like, I Wish, What If?*

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Priority Matrix*

Top 3:

-”Order again” option

-”Search” function

-Dietary restrictions/filters

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Competitor Analysis

Direct

Indirect

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Storyboard*

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Prototyping

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Lo-fi Prototype Wireframe Sketches*

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Lo-fi Prototyping: User Flow*

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Lo-fi Prototype in Figma*

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Feedback:

✔ Would like a Buy now/speed checkout option or button implemented

✔ Liked the clean design of the Vegan Dessert Page - easy to understand

✔ Design is super simple and straightforward. Everything is easy, and the idea is well-received and loved by most users.

✔ Good design is easy to understand and is direct to the point.

✔ The design is simple and transitions between actions well.

✖ Search bar confusion! "what should i click? where am I clicking?" General confusion.

✖ 2 testers noticed the far right Nav Bar tab going off the screen

✖ Not the right fonts and the spaces between the squares were inconsistent.

✖ Unable to back out of the search tab unless the app is closed.

✖ When trying to select to "place the order" button to confirm and checkout, it did not move to the next screen.

“The objective of conducting these guerilla tests is to observe the mannerisms of our users as they navigate our app in the low-fidelity stage. Based on their pain points, we will make modifications to the application as needed by the majority of our users.”

Objectives & Feedback from Guerilla Tests*

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Mid-fi prototype in Figma

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  • Adding map locations of businesses
  • Featured business promotion offer/discount
  • Delivery services
  • Referrals

What’s Next for Sweet Tooth?

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Thank you

The Team

Yarisel

Valeria

Sana

Sean

Beth