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MS Training Guide

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Some People Do Not…

Recognize signs
Believe a threat to be true because “they would never say it publicly if they meant it”
Want to be labeled as “snitch”
Feel comfortable calling 911
Feel comfortable talking to a trusted adult
Know who to tell

Play “EVAN” Video

Others…

Believe that nothing will be done to help
Think someone else will say something

Signs are NOT reported when…

someone else will tell

snitch

Students may not recognize the signs and threats

don’t mean it

Why are Warning Signs not Reported?

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WHAT IS THE…

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Recognize warning signs

and threats

ACT immediately, Take it seriously

SAY SOMETHING to a trusted adult, use the ARS, or call 911

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Teaches youth how to recognize warning signs and threats, in social media, in school, and in the community, from individuals who may be a risk to themselves or others and say something to a trusted adult, use the Say Something Anonymous Reporting System (SS-ARS), or call 911

Say: The Say Something Anonymous Reporting System builds on the Say Something program and enables students to anonymously report an issue through an app, hotline, or website when they see a classmate who is at risk of harming themselves or others.

Explain:

In the Say Something program, there are three steps that we teach students: (Advance Slide to reveal each step)

We teach them to recognize warning signs and threats. What are those warning signs? What are the things they should be reporting?
We talk about the importance of acting immediately and taking it seriously. One of the real big things we talk a lot about there is the difference between snitching and reporting, and the idea of getting people help or stopping something unsafe, versus trying to get someone in trouble.
Then finally, we teach them how to have that conversation with a trusted adult. Our first line of defense always is you and the people in your buildings and communities. We want students to feel comfortable and able to come to you with these concerns. The gift of anonymity maybe allows them to share even more that they might share in person. Or it may be at a time where they can't access their trusted adult. Others may not have a trusted adult. But these students recognize there is some real urgency to what they are sharing.

Next Slide

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Tip Management Process

STEP 1

Submit Tip

Tipster

(Youth or Adult) submits a tip using the SS-ARS app, website, or hotline

Tipster

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STEP 2

Process Tip

Crisis Center

vets, triages, categorizes, and delivers the tip to teams

Crisis Center

STEP 3

Manage Tip

Teams assess the concern and provide support and/or intervention if needed

Teams

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Submitting a Tip

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Tip Management Process

STEP 1

Submit Tip

Tipster

(Youth or Adult) submits a tip using the SS-ARS app, website, or hotline

Tipster

i

STEP 2

Process Tip

Crisis Center

vets, triages, categorizes, and delivers the tip to teams

Crisis Center

STEP 3

Manage Tip

Teams assess the concern and provide support and/or intervention if needed

Teams

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Ways to Submit a Tip 24/7/365

Mobile

App

Website

Hotline

Tipsters MUST associate themselves with a school in order to submit a tip (even virtual schools!)

https://www.saysomething.net/

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Vaping & Substance Abuse
Anxiety & Depression
Cutting
Bullying/Cyber-Bullying
Suicide Threat/Ideation
Planned Fights & School Violence

3-6% of students trained will submit a tip

Top Tip Types:

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Processing a Tip

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STEP 1

Submit Tip

Tipster

(Youth or Adult) submits a tip using the SS-ARS app, website, or hotline

Tipster

i

STEP 2

Process Tip

Crisis Center

vets, triages, categorizes, and delivers the tip to teams

Crisis Center

STEP 3

Manage Tip

Teams assess the concern and provide support and/or intervention if needed

Teams

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Crisis Center

Bi-lingual Counselors

Experience & Expertise

Background Check

& Drug Tested

Real, Caring, Compassionate

Educated & Highly Trained

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HANDOFF

DELIVER

CATEGORIZE

VET &

TRIAGE

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Tip Delivery Protocol

Life Safety Tips: 24/7/365

Non-Life Safety Tips: 6am-6pm M-F

10am-6pm Weekends

Say: The Crisis Center will notify school teams of Non-Life Safety tips on weekdays from 6 am to 6 pm and weekends from 10 am to 6 pm. You’ll receive these notifications by text and email. Life safety tips are delivered through text, email, and phone 24 hours a day, seven days a week, 365 days a year.

Explain:

Life Safety tips will be delivered simultaneously to the School the and 911 Dispatch team.
The Tip Manager will list school team members in order of how they should be called.
The Crisis Center will make a phone call to one team member at a time until someone answers and confirms they can login to Tip Manager, share the student’s address and phone number with 911 dispatch, and address the tip.
Upon being notified, you will need to login to the P3 Tip Manager, review and act upon the tip.
For Life Safety tips, you must always:

Provide the home address for the at-risk student for 911 dispatch.
Provide the parent’s name and phone number and parent work location and number, if asked.
BE AVAILABLE to collaborate and provide any additional information to 911 dispatch or local first responders.

Will explain more about the role and composition of the teams in a few slides ahead

Next Slide

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Managing a Tip

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STEP 1

Submit Tip

Tipster

(Youth or Adult) submits a tip using the SS-ARS app, website, or hotline

Tipster

i

STEP 2

Process Tip

Crisis Center

vets, triages, categorizes, and delivers the tip to teams

Crisis Center

STEP 3

Manage Tip

Teams assess the concern and provide support and/or intervention if needed

Teams

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District Support Team

3 -5 district-level administrators (1 Team Lead aka “Administrative Lead”)
Receives Life Safety tips ONLY i

School Teams

3 – 5 school-level administrators (1 Team Lead)
1 School Team per school campus with grades 6-12
Receive BOTH Life Safety + Non-Life Safety tips

911 Dispatch/First Responders

Receive ONLY Life Safety tips for the schools under their jurisdiction
Contacted for ALL Life Safety tips

Say: There are three types of teams.

Explain:

The District Support Team is composed of 3-5 district level administrators with one Team Lead. The district team receives only Life Safety tips.
The School Team are the rock stars within the school with whom we work on a daily basis to directs, manages, and documents the needs and threat assessment process. This team includes 3-5 school-level administrators with 1 Team Lead. There is one school team per school campus with students in grades 6-12. This team receives both Life Safety and Non-Life Safety tips.
Dispatch teams are the 911 call centers whom we call when we determine that a tip is a life safety event. A 911 center, in turn, dispatches first responders from your local area. These team members are contacted only in the case of Life Safety tips for the schools under their jurisdiction.
The District and Dispatch Teams are there to support the school team in accomplishing immediate intervention and support in a life safety situation.
The Administrative lead is key point of contact and is responsible for onboarding and sustaining program.

All team members must provide their e-mail and cell phones for notifications and must be available 24/7

Next Slide

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Collaborate and communicate with fellow school team members

Document/disposition and close out tips

Talk to classmates, teachers, parents

Say: Let’s talk what it means to be on a SS-ARS school team.

Explain:

Many if not all of you attending this training are part of a school team. I cannot emphasize enough the importance of school teams in this process.
We ask that you be able and willing to review and, when needed, act upon new and updated tip notifications via email and text message.
You have been chosen by your school or district because you have a good knowledge of the student body and student safety matters.
In addition, you may be called on in a life safety event to provide information on the student’s whereabouts from the student directory.
Within the school team, members will need to decide who is going to do what. There are informal roles on school teams. For example:

The Team Lead collaborates and communicates with their team members and schedules meetings about discussing tips.
The team will need to designate someone to talk to classmates, teachers, and parents.
Someone will need to be designated to document the team’s efforts and actions.

Next Slide

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Thank You

Questions?