Student and Family Assistance Program
1.800.236.3231
KUSD Family Orientation
What is the SFAP?
Professional SFAP Counselors help students and families deal with a wide range of issues
The SFAP offers up to 4 free sessions per issue
Many families can resolve their issues within these sessions
Free, confidential program for families in the School District
Why do Families Call the SFAP?
Some common reasons
Connecting with your SFAP Counselor
It’s EASY…parent or legal guardian calls 800-236-3231, M-F 8am-5pm, and schedules an appointment
Phone or virtual…it’s your choice
(in-person as COVID allows)
Typical SFAP Process
Parent or guardian starts with a brief phone session with SFAP Counselor
Determine need, discuss how SFAP
might be able to help
Plan next steps: virtual session
or additional phone sessions
Your SFAP Counselor
SFAP counselors average more than 20 years of experience helping families throughout Wisconsin. Our team of professionals can assist families and their children with a variety of issues.
How SFAP Helps Your Family
Creating a free, safe and confidential place to start acknowledging a problem.
Facilitating communication between family members so that problems can be talked about openly, and maybe in a different way.
Offering information and skills so the family has fresh approach.
Exploring some practical ideas and beginning to change 1 or 2 important contributors to the problem.
Providing structure and support until the child or family is ready or willing to seek longer-term counseling, if needed.
Encouraging ways for students and families to connect with school staff and to build a support system.
Identifying when parents or children need individual counseling.
How does SFAP deliver services?
Ages 5 and Under
We ask that parent(s) come in without the child. The goal is to provide information and to develop a plan.�
Ages 6-12
We ask that the parent(s) come alone to the first session. The goal is to understand the problem and plan the intervention before involving children.�
Ages 13-17
Parent(s) and child attend first session. A parent must call to schedule and be present at each session.
Ages 16-17
After the first session with the parent and upon recommendation of the counselor, individual ‘mature minor’ sessions for the student may be available.
Age 18+
Are the primary client, as an adult, although we request parent(s) attend sessions.
SFAP versus Behavioral Health Treatment
We are all here to work together to meet the needs of students and families!
ROLE: Triage, Consultation, Brief Intervention Education, Coaching, Referral
FUNCTIONS: Brief Intervention, Stabilize
FOCUS: Broad and General
CONTRACT: Limited Relationship, Consultant
SFAP Services
ROLE: Behavioral Health Assessment, Diagnosis and Ongoing Treatment
FUNCTIONS: Longer Term Intervention, Treatment
FOCUS: Specialized and In Depth
CONTRACT: Ongoing Relationship
Behavioral Health Treatment
SFAP is not just for student issues…��Individual adults and couples may also receive up to 4 free SFAP sessions for issues such as:�
Behavior Change Coaching
For Middle and High School Students and Families
��Topics for behavior change coaching:�
Anger Management
Coping with Stress, Anxiety & Change
Rethinking Drinking
Marijuana Use
Child Care Assessment and Referrals
Elder Care Assessment and Referrals
Comprehensive assessment with Elder Care experts
Identify needs
Recommend resources
Provide information on:
Helping your loved ones…
Adoption Information
Free consultation with an adoption expert to guide you through the process
Financial Services
Free ½ hour telephonic consultation with a qualified financial professional
Legal Consultation
Free ½ hour telephonic consultation with attorney
25% discount if hired
Help with:
The SFAP
1-800-236-3231 to schedule