2018 Year in Review Survey
Results
Here’s some background:
At the end of 2018, we sent out a survey to our community with the goal of better understanding who you are and how you use your Wyze Cams.
We want to thank everyone who participated in the survey. We received an overwhelming number of responses - over 25,000!
We wanted to share some of the results with you. We hope you enjoy dissecting the data as much as we did :)
Cheers,
Your number-crunching friends at Wyze
*Please note that responses are anonymized and cannot be attributed to any individual.
Individual data will not be sold or shared outside of Wyze.
How did you hear about Wyze?
We were extremely flattered to learn that almost 90% of respondents have actually recommended Wyze to a friend, family member, or coworker!
How do you use your Wyze Cams?
The top three ways that Wyze Cams are used:
1) Monitoring your home
2) Just keeping an eye on things, such as checking the weather outside, watching your 3D print job, etc.
3) Watching your pets
Where are your cameras located?
Living room, entryway/hallway, kitchen, garage, and yard/garden (even though Wyze Cams technically aren’t weatherproof!) are the top areas where you place your cameras.
You use the Wyze app to check on your cameras from everywhere - at home, at work, out and about for the day, and while traveling.
Which integrations are you using with their Wyze Cams?
Almost 1/4 of you are using our Alexa skill to view your Wyze Cam’s live stream on an Alexa device.
And at least 10% of you are using our IFTTT recipes, like turning off push notifications when you’re home or enabling motion detection when Domino’s is out for delivery. (Don’t know what IFTTT is? Learn more here!)
How do you learn how to use Wyze Cam & its features?
Top 3 channels:
1) Almost all of you learn from playing around with the Wyze Cam & the Wyze app
2) Articles and videos on our support site
3) Our forums
Our younger users like to discuss tips & tricks in our subreddit. And a smaller percentage of you learn through our various Facebook groups, such as the Core Community group, which boasts over 4,000 members.
What improvements/changes do you want to see?
Below were the most popular requests. Don’t see a request that you care about? Please add it to the Roadmap area in our forums!
How much do you associate the following characteristics with Wyze?
Somewhat
A lot
Quite a bit
Friendly
Honest
Approachable
Fun
Unique
Caring
Exciting
Receptive
Reliable
What is your overall impression of smart home products?
Half of you agree that smart home products make life easier and are fun to use. But you are also concerned about privacy/hacking risks.
You think that there are too many different brands and don’t want to use a different app for each product.
What other smart home products & platforms do you use?
Besides Wyze Cams, the most popular smart home products are:
The most popular voice assistant is Amazon Alexa, which almost half of you use. Google Assistant and Siri are also popular. And we were surprised to see that almost 10% use Cortana!
The top smart home platforms are Nest, SmartThings, IFTTT, and HomeKit.
Thank you again from all of us here at Wyze! We've grown a lot and couldn't have done it without you.