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Building a Culture of Accessibility

And Understanding Why It Matters

NICAR 2025

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Links (in case you’re tired)

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Who we are

Joanna S Kao�(she/her)�Pulitzer Center AI editor�Moderator

Stacy Kess�(she/her)�Equal Access Public Media

Karen K. Ho�(she/her)�ARTNews

Joe Murphy�(he/him)�NBC News

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Accessibility

What it is:The idea of making where we go, online and in the real world, available to people regardless of disability or ability. Equity in interactions, information and services.

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Accessibility

Who it applies to:Most of us, at some point in our lives. There are multiple types of disability, from permanent to temporary to situational.

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Accessibility

Why care about accessibilityWe care about our coworkers, we care about our audience, we care about ourselves.

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Disability Includes A Lot of People

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Disability Includes A Lot of People

  • In the U.S., more than one in four adults (about 76 million), according to the CDC’s latest data.

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Disability Includes A Lot of People

  • In the U.S., more than one in four adults (about 76 million), according to the CDC’s latest data.
  • Multiple types, from cognitive to mobility to vision and hearing.

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Disability Includes A Lot of People

  • In the U.S., more than one in four adults (about 76 million), according to the CDC’s latest data.
  • Multiple types, from cognitive to mobility to vision and hearing.
  • More common among older adults — Nearly 24% for adults 18-44 have a disability, compared to 29% of adults 45-64 and 44% of adults 65 and older.

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Three types of impairment

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Three types of impairment

  • A permanent disability is an amputated arm

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Three types of impairment

  • A permanent disability is an amputated arm
  • A temporary one is an arm in a cast

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Three types of impairment

  • A permanent disability is an amputated arm
  • A temporary one is an arm in a cast
  • A situational one is being arrested and being put in handcuffs.

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Anyone can become disabled

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Anyone can become disabled

  • It can happen to everyone

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Anyone can become disabled

  • It can happen to everyone
  • It can be invisible

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Anyone can become disabled

  • It can happen to everyone
  • It can be invisible
  • As the population ages, so will the number of people with disabilities

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Building A CultureOf Accessibility In The Newsroom

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What Journalists and Employees Need

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What Journalists and Employees Need

  • The ability to work remotely

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What Journalists and Employees Need

  • The ability to work remotely
  • Flexible hours

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What Journalists and Employees Need

  • The ability to work remotely
  • Flexible hours
  • Working on teams

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Benefits From These Accommodations

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Benefits From These Accommodations

  • Better news coverage outside of NY, LA & DC

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Benefits From These Accommodations

  • Better news coverage outside of NY, LA & DC
  • More capacity for life stuff and when news happens

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Benefits From These Accommodations

  • Better news coverage outside of NY, LA & DC
  • More capacity for life stuff and when news happens
  • Lower individual burden helps with mental health and burnout crisis

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Audience Accessibility Through Formats

  • 800-1000 word article

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Audience Accessibility Through Formats

  • 800-1000 word article
  • Video news story with sign language �and closed captioning

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Audience Accessibility Through Formats

  • 800-1000 word article
  • Video news story with sign language �and closed captioning
  • Simplified language version in the Easy English format

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A Doctor’s Note Is Essential

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A Doctor’s Note Is Essential

  • Specifies the disability recognized by the ADA

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A Doctor’s Note Is Essential

  • Specifies the disability recognized by the ADA
  • What accommodations are needed

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A Doctor’s Note Is Essential

  • Specifies the disability recognized by the ADA
  • What accommodations are needed
  • Why those accommodations are necessary

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Accessible Publishing:Two categories to focus on

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Advocate for what’s outside your control

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Advocate for what’s outside your control

  • Find your allies

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Advocate for what’s outside your control

  • Find your allies
  • Reach out to Social Team about alt-text

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Advocate for what’s outside your control

  • Find your allies
  • Reach out to Social Team about alt-text
  • Contact Product Team or Engineering

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Take action on what you have power over

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Take action on what you have power over

  • Alt-text

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Take action on what you have power over

  • Alt-text
  • Linked text with three words

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Take action on what you have power over

  • Alt-text
  • Linked text with three words
  • Integrating basic HTML

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Alt-text

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Alt-text

  • Decorative images (including stock photos): no alt-text

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Alt-text

  • Decorative images (including stock photos): no alt-text
  • Photos: Describe who, what, where and when

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Alt-text

  • Decorative images (including stock photos): no alt-text
  • Photos: Describe who, what, where and when
  • Screenshots of text: Include as much of the text as possible.

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Alt-text for Graphics

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Alt-text for Graphics

  • Describe what the data is showing – “a bar chart that shows the number of elephant stampede deaths per year in the United States since 1965.”

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Alt-text for Graphics

  • Describe what the data is showing – “a bar chart that shows the number of elephant stampede deaths per year in the United States since 1965.”
  • If it’s a lot of data, describe the range (“deaths range from zero to 50 per year”)

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Alt-text for Graphics

  • Describe what the data is showing – “a bar chart that shows the number of elephant stampede deaths per year in the United States since 1965.”
  • If it’s a lot of data, describe the range (“deaths range from zero to 50 per year”)
  • Describe notable trends, initial values, and final values

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AI and �Assistive Technologies:Valid Uses and Hard No’s

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Equal Access Public Media’s AI Policy

  • Assistive AI is used in some augmentative and assistive communication (AAC) technology

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Equal Access Public Media’s AI Policy

  • Assistive AI is used in some augmentative and assistive communication (AAC) technology
    • Screen readers
    • Talk-to-text

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Equal Access Public Media’s AI Policy

  • Assistive AI is used in some augmentative and assistive communication (AAC) technology
    • Screen readers
    • Talk-to-text
  • Communication board devices

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Equal Access Public Media’s AI Policy

  • AI is used in assistive technology such as note-takers and spell and grammar checkers

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Equal Access Public Media’s AI Policy

  • Team members may need these tools as an accommodation to work

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Equal Access Public Media’s AI Policy

  • Team members may need these tools as an accommodation to work
  • Example of a nuanced newsroom AI policy:
    • Assistive AI is allowed to help employees or as accommodations 🟢

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Equal Access Public Media’s AI Policy

  • Team members may need these tools as an accommodation to work
  • Example of a nuanced newsroom AI policy:
    • Assistive AI is allowed to help employees or as accommodations 🟢
    • Gen AI is not allowed to create content ❌

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Final Takeaways

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Thank you!

Questions?

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Contact Info

Joanna Kao (she/her)�Pulitzer Centerjkao@pulitzercenter.org

�Stacy Kess (she/her)�Equal Access Public Media stacyk@equalaccesspublicmedia.org

Karen K. Ho (she/her)�ARTNewskho@artnews.com

Joe Murphy (he/him)�NBC Newsjoe.murphy@nbcuni.com